Audi Riverside - Service Center

Stacey is by far the best customer service rep to deal with. Every time I bring my Audi in for service, she always takes great care of me. She's usually always available and she isn't she returns my calls with. Every time I bring my Audi in for service, she always takes great care of me. She's usually always available and she isn't she returns my calls very promptly. Not to mention the great techs in the garage. I've never had to return for any recurring issues. Big thanks again to Stacey and the rest of the crew at Walter's for always making my dealership visits pleasant. More

I have purchased two vehicles at Walters Audi and will purchase all future vehicles there. I love Audis and I think the people at Walters Audi do a great job representing the brand. Service is always a pl purchase all future vehicles there. I love Audis and I think the people at Walters Audi do a great job representing the brand. Service is always a pleasure at Walters My service representative, Stacy Samuel, is one of the best. When I purchased my second vehicle at the dealership, I specifically requested her as my service contact. Stacy is always receptive to my needs and concerns, and she is alway accommodating when I need help at the last minute. More

Every time I come here for service Stacy takes great care of me. She is very funny and very helpful. Service is usually only about an hour but there has been times she has got me a rental if I am not able t of me. She is very funny and very helpful. Service is usually only about an hour but there has been times she has got me a rental if I am not able to wait. This Audi dealership has great service and customer service. Even if I am waiting and not planning on buying anything there is always someone greeting you and giving product information. More

Even doing a minor service like an Oil Change for my A3 was exceptional! Most dealers make you stay and wait for a long time till your service is complete. But at Walters Audi, it is the complete opposite! was exceptional! Most dealers make you stay and wait for a long time till your service is complete. But at Walters Audi, it is the complete opposite! Thanks to Conrad Castillon! He was able to schedule me for my service and made sure everything went smoothly and work around my schedule and not have me wait in the lobby. =D More

I've been a repeat customer at this dealership for about eight years. Their people and service keep me coming back. I've never had a bad experience on either side (sales or service). The facility is new. mo eight years. Their people and service keep me coming back. I've never had a bad experience on either side (sales or service). The facility is new. modern and comfortable with amenities to accommodate those who wait, and transportation options are available for those whose vehicles are in service longer. It's a friendly atmosphere and very welcoming. More

My experience with the Service Department at Walter's Audi was outstanding. Jesus Moya provided excellent customer service. All of my service needs were met in a timely and efficient manner. The superior Audi was outstanding. Jesus Moya provided excellent customer service. All of my service needs were met in a timely and efficient manner. The superior service that I received from Mr. Moya and his team have ensured my return for repeat business. More

Stacy Samuel provided us with great customer service and we appreciated her honesty and willingness to go the extra mile to ensure that we are satisfied customers. I have confidence in her and Walters Audi we appreciated her honesty and willingness to go the extra mile to ensure that we are satisfied customers. I have confidence in her and Walters Audi when I have to bring my car in for service. Stacey Samuel is the best service representative I have dealt with. I will continue bring my vehicle to Walter's as long has she is my service representative. Thank you Stacey for your hardwork and dedication. More

Service department is exceptional. Stacy is one of the best service advisors I have ever encountered. She is very friendly and takes care of me every time I take my car in for maintenance. She always tell best service advisors I have ever encountered. She is very friendly and takes care of me every time I take my car in for maintenance. She always tells me exactly what needs to be done, how much, and gives good advice of how to save money. She makes the process very fast and easy. More

Stacy really makes Walter's Audi shine. Her customer service skills makes one want to visit Walter's Audi just to say hello. Brought my vehicle in and Stacy knew what needed to be done and had a rental service skills makes one want to visit Walter's Audi just to say hello. Brought my vehicle in and Stacy knew what needed to be done and had a rental ready for me. My car ant ready at the end of the day so I was given the rental at no extra charge. Picked up my car and Stacy informed me of all the items corrected and how not only did they fixed my passenger door they ordered a new part. More

Jesus Moya was a pleasure to work with. I was met as I arrived, arrangements for my service needs were handled rapidly and pleasantly and my requested loaner was both immediately available and was a low-m arrived, arrangements for my service needs were handled rapidly and pleasantly and my requested loaner was both immediately available and was a low-mileage (800) clean vehicle. Service was performed as agreed and my car was available as promised. Jesus was polite, efficient and just a great person to work with. Dealership is clean, professional appearing and overall a class act. More