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Audi Riverside - Service Center

Riverside, CA

4.9
1,167 Reviews

1,167 Reviews of Audi Riverside - Service Center

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October 14, 2013

Jesus Moya is an outstanding Service Advisor and is always a pleasure to deal with. He truly cares about his clients and always makes certain that I am well taken care of and for that reason I wouldn' More

by bryant779804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Audi Riverside responded

Thank you so much for sharing this great recommendation! When customers visit our dealership, they can take comfort in knowing that they are receiving high-quality customer service. Trust is an important part of the car-buying experience, and our team is dedicated to building that trust with high quality repairs. Jesus and the rest of our highly-qualified staff of technicians are committed to ensuring you receive the service and support you need and deserve. We really appreciate your business and are glad we could assist you. Our doors are always open, so if you need any further assistance with your vehicle, let us know. For current news and deals from our dealership, be sure to visit our website and check out our Facebook page and Twitter feed. Regards, Walter's Audi

October 04, 2013

I have purchased two Audis from Walter's, and each time, my wife and I were completely satisfied. We have purchased other cars and trucks, and have received services on those vehicles elsewhere, and More

by GGEspinoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Audi Riverside responded

Hello, Thank you very much for both your continued patronage and this wonderful review. I am delighted to hear that you have had such wonderful experience with Jesus and our service department! We strive to provide the absolute best service possible, and Jesus is a shining example of that value. If there is anything else that we can do for you, please feel free to give us a call or swing by the dealership. We look forward to seeing you again! Regards, Walter's Audi

September 27, 2013

I want to tell everyone about the outstanding service I always receive at Walter's Audi. The car itself is a dream to own, but every car at some time or another needs it's maintenance or services. I had co More

by LoriA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Audi Riverside responded

Lori, thanks for the great recommendation and review! Were ecstatic to hear that you were so pleased with the service you received at our dealership. When customers come on our lot, they can take comfort in knowing that they are receiving high-quality customer service. We strive to provide exactly the type of experience you described for each and every customer. Our highly-qualified staff and technicians are committed to ensuring our customers receive the service and support they need and deserve. We are glad Mr. Moya was able to assist with your service needs and really appreciate your business. If you need any further assistance with your vehicle, let us know. To stay up to date on our current news and information, remember to visit our website and check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Audi

September 26, 2013

Stacy Samuel has been our Audi service rep since 1997. We followed her to Walter's Audi when the dealership transferred to Walter's. In our long experience with automobile dealerships we have never had a sh More

by rhg1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2013 -

Audi Riverside responded

We really appreciate your continued patronage and loyalty to Walters Audi. Thank you so much for sharing your positive experience with Stacy and our service team. Our team is dedicated to ensuring that we give all of our customers a high quality experience when servicing their vehicles. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. Its great to know that our commitment to customer service has made you a long-time customer. Our doors are always open, so if you need any further assistance with your vehicles, let us know. We look forward to your next visit! In the meantime, visit our website and check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Walter's Audi

September 24, 2013

This was the first time taking my car to Walter's Audi for service and the service team lead by David Ranciglio exceeded my expectations. Stacey Samuel was very courteous, knowledgeable and quickly More

by ErikPotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Padilla, David Ranciglio
Nov 13, 2013 -

Audi Riverside responded

Thanks for taking time out of your day to leave feedback and let us know how we're doing. It is a point of pride that we do everything we can to support our customers during their time at Walters Audi. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. David and Stacey exemplify our commitment to customer service and were glad they were able to help you with your service needs. Our highly-qualified staff of technicians are committed to ensuring you receive the service and support you need and deserve. We really appreciate your business and are glad we could assist you. Please let us know if you have any questions or need anything else. For exclusive news and deals, visit our website and check out our Facebook page and Twitter feed for updates from the dealership. Regards, Walter's Audi

September 22, 2013

Walter's Audi : Ask for Stacy Samuel. She is an excellent Service Advisor and understands customer needs. I own a 2013 A4 Audi. I was having my car serviced and mentioned to Stacy that some incons More

by Timo07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stacy Samuel
Nov 13, 2013 -

Audi Riverside responded

Thank you for taking the time to let us know how we're doing. We strive to have the best customer service in the business, and we're happy to hear that our goal was reflected through your experience with us. Its great to hear that Stacy gave you a pleasant experience. Our highly-qualified staff and technicians are committed to ensuring our customers receive the service and support they need and deserve. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don't forget to check out our website and visit our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Audi

April 17, 2013

The service department was outstanding! I have been in the customer service business for 27 years as a Director of National accounts, so I understand what good service is. First of all they were easil More

by 2011AudiA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Juliano, Brian Finn, Jesus Moya
March 10, 2013

I had an issue with my car burning through oil. I met and worked with Jesus in the service deparmtent, and am very pleased with the customer service received. He made sure to go above and beyond to make More

by Sdukes15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Moya
February 26, 2013

I called in to schedule a service appointment for that same day. Jesus Moya was the service consultant that assisted me and took great care of me. I decided to wait for my car while it was being serviced More

by ccmobileaudio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus M. Moya
February 04, 2013

I am a regular to Walter's Service ever since I moved down to Riverside County and Stacy has always been my advisor. I love how she makes our service experience friendly and not gloomy. We loved our serv More

by BuffysRS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stacy Samuel