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1,168 Reviews of Audi Riverside - Service Center
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December 16, 2013
I have brought all (3) of my Audis to Stacy for routine and complex repair with complete satisfaction. It is a testament of her dedication to detail as it is the correctness of repair by mechanics such as and complex repair with complete satisfaction. It is a testament of her dedication to detail as it is the correctness of repair by mechanics such as Neil, and Robb. Thanks, TGould More
by Tlgould
December 16, 2013
Brought the vehicle in for service on the caliper pins to get rid of break squeak. Dropped the car off and had a loaner within 15 minutes and was back at work. Came back the next day and had my car within get rid of break squeak. Dropped the car off and had a loaner within 15 minutes and was back at work. Came back the next day and had my car within 10 minutes and was on my way home. Was definitely hassle free and always easy. Jesus, as always, was exceptional in answering my questions and making me feel comfortable and welcome. I appreciate not feeling like a number. More
by Brobertson210
November 27, 2013
I get excited when its time for a service on my 2010 Audi A4. Not only because I want the best for my car but for the reason that I get to see Stacy. She has always greeted me with a smile, and treated me li A4. Not only because I want the best for my car but for the reason that I get to see Stacy. She has always greeted me with a smile, and treated me like family. She has always been on top of checking the work done, and reviewing with me the maintenance that was completed. If I decided to buy another Audi in the future it won't be the sales team that talks me into it. It will be the fact of knowing I get her as a representative for services. She listens to me when i have concerns and believes me when i know something just isn't right. More
by RichBaker86
Employees Worked With
November 23, 2013
Like most people, I hate having to spend money on service for my care. I would be happy if I could just drive it, carefree forever. Unfortunately, even the best car needs occasional service. I know when I for my care. I would be happy if I could just drive it, carefree forever. Unfortunately, even the best car needs occasional service. I know when I take my Audi A4 to Stacy Samuel at Walter's In Riverside my car and I will be taken care of fairly and efficentially. The folks at Walter's never suggest unnecessary service, but always check my car for potential issues. The check engine light came on in my car this week. I took it to Stacy. Not only was the car fixed quickly, but as they were checking the entire car, they found a problem with one of my tires and put the spare on the car. A big thank you to Stacy Samuel and all the technicians at Walter's for making me feel safe on the road. More
by ntroast
Employees Worked With
November 16, 2013
I have worked with Jesus for a while now. He is very personable/ friendly and responsive-keeps me updated on the status of my car frequently if it's in the shop. I have been really pleased with his serv personable/ friendly and responsive-keeps me updated on the status of my car frequently if it's in the shop. I have been really pleased with his service. I have only marked good on this review not because of him but because the service techs missed something basic which required me to bring the car back in to the shop for the same problem. More
by PriyaK1
November 07, 2013
Walter's Audi Service department has an amazing team. They are always friendly, helpful, and go out of their way to ensure you are completely satisfied with you visit--Kudos to Walter's!!!! They are always friendly, helpful, and go out of their way to ensure you are completely satisfied with you visit--Kudos to Walter's!!!! More
by ecubillo
November 01, 2013
This was my second visit post-purchase to Walter's and my second opportunity to work with Jesus. My first visit was spectacular, somehow, Jesus did it again. Personable, confident, competent. Jesus ke and my second opportunity to work with Jesus. My first visit was spectacular, somehow, Jesus did it again. Personable, confident, competent. Jesus kept me informed on the status of the service, ensure flexibility in delivery and pickup of my vehicle. A clean loaner was available as promised. I will certainly return in the future. More
by kpiper
October 21, 2013
Stacy Samuel was the service advisor for my 15,000 service of my Audi A4 T. She was fast, efficient, professional, while being fun & talkative about a myriad of subjects and interests. She kept her fo service of my Audi A4 T. She was fast, efficient, professional, while being fun & talkative about a myriad of subjects and interests. She kept her focus on my vehicle service needs and details down to the car wash and delivery. Excellence Plus!! More
by Docsteve4u
Employees Worked With
October 19, 2013
From my experience, Walter's Audi is great in both the purchase of our Audi A-4, and in caring for it. I couldn't imagine better service in either department. When we bought the car, we were in the purchase of our Audi A-4, and in caring for it. I couldn't imagine better service in either department. When we bought the car, we were in and out in about an hour, the car was right and so was the price, they were very fair with our trade in offer too... they didn't play games like every other dealership that I've done business with. As for the Service Department, the service rep's and technicians have earned my trust. Everyone there is extremely friendly and helpful. Jesus is the gentleman that I've been assigned to during each service visit, and he's simply fantastic. Walter's adjusts the tire pressure and washes the car for free during every visit too which is a nice touch. I recommend Walter's Audi, and as long as they don't change a thing, we're customers for life. More
by AD6FR
