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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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June 01, 2023

Stacy Samuels always takes time to greet and talk about personal things in my life More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Audi Riverside responded

Carole, Thank you so much for your positive review! We are so glad that Stacy consistently provides you with top-notch service. It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to give us a call if there is ever anything more that she and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 01, 2023

The staff was very warm and friendly and very helpful, especially Mr. James Rocha. He was very attentive, kind, and friendly. More

by srodg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are happy to hear that James could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 31, 2023

Stacy Samuel and Sam Keshani are the most helpful and wonderful people I have ever met when it comes to service. They are honest and guide customers with what is best for the customer. I highly recommend More

by vikasmehta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Jun 01, 2023 -

Audi Riverside responded

Thank you for leaving Stacy and Sam this positive review and recommendation! We are honored by your continued business over the past decade, and we are so glad that Stacy, Sam, and the team could consistently provide you with the quality care that you deserve. Our guests' satisfactions is our utmost priority here at Walter's Audi. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 27, 2023

I apologized for the late review. Stacy was very helpful in answering all my questions regarding my vehicle. More

by quesmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Riverside responded

Thank you for taking the time to leave Stacy this 5-star rating! We are so glad that she could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 27, 2023

I apologized for the late review. This Dealership takes good care of the customer's car during servicing and I really appreciate it. More

by quesmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Audi. We are happy to hear that our team took great care of you and your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 27, 2023

Outstanding customer service and I really appreciate the videos received from the Service Tech explaining your vehicle condition More

by quesmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! We are happy to hear that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 26, 2023

Peter Younes was my service advisor, and he was pleasant and helpful. It was my first time at their service center, and I was pleasantly surprised with how thorough and diligent they were with the diagnosti More

by marinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Riverside responded

Marinaj, Thank you so much for your positive review and recommendation! Offering thorough and efficient service is so important to us here at Walter's Audi, and we are glad that Peter provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 19, 2023

They are really helpful, I like going there. They get the job done. Everyone is great especially Stacy. More

by Cazareschristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
May 19, 2023 -

Cazareschristina responded

Keep up with the great work!!!!

May 19, 2023 -

Audi Riverside responded

Thank you so much for your excellent review! We are so glad that Stacy and the team consistently take great care of you. Our guests' satisfaction is our utmost priority here at Walter's Audi and we hope that you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 18, 2023

Great costumer service from the desk service person (Peter) to the mechanic would highly recommend this place More

by Chico61370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Audi Riverside responded

Thank you so much for your positive review and recommendation! We are delighted that Peter and the team could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 18, 2023

Stacy Samuel was very helpful and attended to my needs regarding about my vehicle. She answered all the concerns I had regarding about the recommendations that were needed fro my vehicle. More

by marym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Audi Riverside responded

Marym, Thank you for sharing the positive experience you had with Stacy. We are so glad that she took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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