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Audi Riverside - Service Center

Riverside, CA

4.9
1,183 Reviews
Call Service Center (951) 441-6183

1,183 Reviews of Audi Riverside - Service Center

Sort by
July 24, 2023

Excellent customer service experience. James Rocha was simply outstanding, as his kind disposition made an absolute pleasure to work with him. More

by Trklove2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2023

Very helpful staff; knowledgeable , friendly, spot on. The fellow up outstanding. Prompt to assist and inform. More

by Haasefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Audi! We are glad that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 15, 2023

They are a great desleship. James Rocha was an amazing help to me and was patient with all my questions he handled every conversation with great interest and attitude.. he was v More

by orozcoarthur24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with James here at Walter's Audi! We are so glad that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 14, 2023

Service was done ahead of estimate. Service personnel are always knowledgeable and helpful. Stacey is great. More

by Kalooa11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Audi Riverside responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us here at Walter's Audi, and we are glad that Stacy's and the team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 13, 2023

Mr. Alejandro Luna has always been very professional and helpful! Everyone at Walters Audi has been as well! More

by tomford1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Luna
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Jul 13, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! We are delighted that Alejandro and the team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 13, 2023

James Rocha did a great job However I noticed my paint on my car was chipped and needs to be made right More

by ashley.parkkinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Audi Riverside responded

Hi Ashley, Let me look into this for you, I have all your information and will reach out shortly. Sam Kashani Service Manager Walter’s Audi (951) 441-6183

Jul 13, 2023 -

ashley.parkkinen responded

Thanks I sent picture to James yesterday he said I need to come in I haven’t had the time I work full time in OC so hope to get in there asap

July 12, 2023

Great service, knowledgeable and courteous. Christopher Ostman was very helpful! I was impressed by their service and keeping me updated on their progress. More

by Kkwappenberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Garletta, Christopher Ostman
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Jul 13, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are delighted that Christopher took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 12, 2023

Great customer service Tracy in service treats you like family highest integrity a satisfied returning customer More

by Ddunaj909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Audi Riverside responded

Thank you so much for your wonderful review! We are honored by your repeat business, and we are delighted that Stacy and the team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority here at Walter's Audi. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 30, 2023

Stacy Samuel worked with me on a puzzling situation regarding my ‘smog test’ and how to get the car to finally recognize the meter….it was solved within the cost estimate… More

by 88anm88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Audi Riverside responded

Thank you for leaving Stacy this positive review! We are are glad that she could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 30, 2023

I highly recommend Walter’s Audi and their service department specifically Stacy Samuel. We’ve been using them for years! Later this year will be purchasing or third Audi from them. We appreciate the More

by stevieczzz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Audi Riverside responded

Thank you so much for your excellent review and recommendation! We are honored by your continued business over the years, and we are so glad that Stacy and the team consistently take great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that Stacy and the rest of the team here at Walter's Audi may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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