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Audi Riverside - Service Center

Riverside, CA

4.9
1,169 Reviews

1,169 Reviews of Audi Riverside - Service Center

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June 21, 2023

On Fri. 6/16/23 I had my recently purchased 2023 Audi Q5 serviced at Walter's Audi, Riverside, c/o service consultant Mr. Alejandro Luna. Upon my arrival, wi More

by Service
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Jun 22, 2023 -

Audi Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that Alejandro could get your automotive needs taken care of- quickly and efficiently. Your satisfaction means so much to us. We hope to see you again the next time your 2023 Audi Q5 is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 20, 2023

I’ve been having my vehicle serviced here for many years by Stacy Samuel and found her to be honest and reliable. I love my Audi and know it’s in good hands with Stacy. I would not travel to any other de More

by Karen Stewart
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Audi Riverside responded

Karen, Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Stacy consistently provides you with top-notch service. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your Audi with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 20, 2023

Very helpful, and nice atmosphere. No issues with appointment..James was very helpful. Thank you . More

by julpatperez
Service Time
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Audi. We are glad that James could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 17, 2023

James Rocha went out of his way to take care of us even though we did not get vehicle from Walter’s Audi. More

by addandnao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
Jun 19, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with James! We are so glad that he could provide you with top-notch service. Our guests' satisfaction is our utmost priority here at Walter's Audi. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 06, 2023

Riverside Audi has a reputation for outstanding quality, honesty and integrity especially my salesman Joshua Rambow who is very knowledgeable and professional when I need assistance with my vehicle. James More

by nc1chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rambow
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Audi Riverside responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are glad that Joshua's and James's efforts could meet your satisfaction. It is our pleasure to serve you and your 2023 Audi Q5's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 05, 2023

I have been here a few times and every time I am paired with Peter Younes. Peter has always went above and beyond to get answers and solutions for me and is always willing to help. I have a 2021 Audi Q5 wh More

by nolstv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Audi Riverside responded

Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that Peter consistently takes great care of you and your 2021 Audi Q5. He will be delighted to hear of your kind words. Please do not hesitate to let us know how he and the team may be of further assistance to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 02, 2023

The staff was very warm and friendly and very helpful, especially Mr. James Rocha. He was very attentive, kind, and friendly. More

by srodg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are happy to hear that James could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 01, 2023

Stacy Samuels always takes time to greet and talk about personal things in my life More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Audi Riverside responded

Carole, Thank you so much for your positive review! We are so glad that Stacy consistently provides you with top-notch service. It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to give us a call if there is ever anything more that she and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 31, 2023

Stacy Samuel and Sam Keshani are the most helpful and wonderful people I have ever met when it comes to service. They are honest and guide customers with what is best for the customer. I highly recommend More

by vikasmehta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Jun 01, 2023 -

Audi Riverside responded

Thank you for leaving Stacy and Sam this positive review and recommendation! We are honored by your continued business over the past decade, and we are so glad that Stacy, Sam, and the team could consistently provide you with the quality care that you deserve. Our guests' satisfactions is our utmost priority here at Walter's Audi. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 27, 2023

Outstanding customer service and I really appreciate the videos received from the Service Tech explaining your vehicle condition More

by quesmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! We are happy to hear that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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