Audi Riverside - Service Center

Walter's Service + Javier Juarez = SUPERIOR I have owned my Q5 for a little over 1 year, and today was the SUPERIOR service experience by far. While much of my maintenance coverage is through Au I have owned my Q5 for a little over 1 year, and today was the SUPERIOR service experience by far. While much of my maintenance coverage is through Audi Care, brakes were a mystery. Javier Juarez is to be commended for his thorough explanation of the warranty service and brake work that my car received. As a female consumer, I’m not interested in the pampering but rather a sincere and honest explanation of service. I’ll be making a “B” line to Javier for my next service appointment. No joke, Javier is genuine and took the time to “shoptalk”! Walter’s is smart for bringing Javier into the fold! Thanks, Javier!!!! More

"Service at Walter's is a NO BRAINER" Especially if Stacy Samuel will be behind the whole service process of your vehicle. She is the best person that would take care of your car service Especially if Stacy Samuel will be behind the whole service process of your vehicle. She is the best person that would take care of your car service needs. Stacy had assisted me on the service of my A3 TDI and my wife's Q5 repeatedly. I am always pampered when I bring my car for service. Once Stacy knows what needs to be done, all I have to do is to enjoy a fresh cup of coffee and wait for the loaner car for me to be able to continue with my business for the day. I would received several phone calls for updates and status of the vehicle in service. Once, the car is ready, another phone call to let me know that it is ready to be pick up, washed. She treats every car brought in for service as if it was her own. I am very fortunate to have Stacy Samuel working to the best interest of her clients interest. IT WOULD BE FOR WALTER'S ADVANTAGE IF THEY HAD ANOTHER STACY SAMUEL. More

Stacy Samuel Every time I come in for service, Stacy is always there to greet you with a smile.. She very knowledgeable, sincere and always go above and beyond to Every time I come in for service, Stacy is always there to greet you with a smile.. She very knowledgeable, sincere and always go above and beyond to help me with all my service needs. Before you leave, Stacy make you that you are completely satisfied with the service provided. Great job! More

Excellent Service I always go to Stacy she's fantastic. I always have a great experience. I also had the pleasure of meeting David Ranciglio the Service Manager, they b I always go to Stacy she's fantastic. I always have a great experience. I also had the pleasure of meeting David Ranciglio the Service Manager, they both went above and beyond for me. More

Great Service I get my Audi serviced at Walter's largely because of Stacy. She always reviews my car's history to make sure I'm servicing everything that needs it, I get my Audi serviced at Walter's largely because of Stacy. She always reviews my car's history to make sure I'm servicing everything that needs it, and she doesn't push me for repairs that aren't really needed. She's kind and easy to work with. A real asset to Walter's! More

I drive from Lake Arrowhead I keep leasing/buying at Walters because of the wonderful service because Stacy is the best! I drive an hour just for her superior customer service. I I keep leasing/buying at Walters because of the wonderful service because Stacy is the best! I drive an hour just for her superior customer service. I am greeted quickly, with a smile. My vehicle is always ready on time, and the service is always done right. The waiting room and staff are nice as well. They make me feel like a VIP. More

I drive from San Diego for Stacy! Stacy is the best! I drive an hour and 15 minutes just for her superior customer service. My vehicle is always ready on time, the service is always d Stacy is the best! I drive an hour and 15 minutes just for her superior customer service. My vehicle is always ready on time, the service is always done right and they take me to the mall while I wait. The waiting room is nice, the staff go the extra mile and they are always offering great specials and discounts. Stacy is very friendly and funny and she gets the job done right. I am very loyal to her and to this Audi dealership. More

Satisfying service with Stacy Samuel! Service with Stacy was great! She was very helpful when my Audi A4 needed service, she was very patient and had a great sense of humor. My family alwa Service with Stacy was great! She was very helpful when my Audi A4 needed service, she was very patient and had a great sense of humor. My family always goes to Stacy when our Audi's need to be service! More

Excellent Audi Service Center I recently brought in my Audi for a service. Mr. Javier kindly provided service for my Audi. I would like to thank him and everyone else at Walter's I recently brought in my Audi for a service. Mr. Javier kindly provided service for my Audi. I would like to thank him and everyone else at Walter's Audi for the excellent service for my S8 and I am sure to return to Walter's Audi for any future service needs. Mr. Javier, thank you very much again and I am recommending you without any reservation. More

James and David are the Best! I had my A8L in for Service with James Lovering and wanted to say it was the Best experience that I have had at a dealership in a long time! Upon arri I had my A8L in for Service with James Lovering and wanted to say it was the Best experience that I have had at a dealership in a long time! Upon arrival I was greeted like family and was kept up to date with the status of my car each step of the way. David the service manger is one of the best in the business also! If you need high quality service feel free to see James, tell him I sent ya! More