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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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December 23, 2014

Great Service I get my Audi serviced at Walter's largely because of Stacy. She always reviews my car's history to make sure I'm servicing everything that needs it, More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2014 -

Audi Riverside responded

Thank you so much for the positive feedback about our dealership! It is wonderful to hear that you had such a great experience at Walters Audi. Stacy exemplifies our commitment to customer service and we're glad that you had such a great experience working together. Please let us know if you have any questions or need anything else. Also, dont forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walters Audi

December 04, 2014

I drive from Lake Arrowhead I keep leasing/buying at Walters because of the wonderful service because Stacy is the best! I drive an hour just for her superior customer service. I More

by Rolf Garthoffner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2014 -

Audi Riverside responded

Every day we are striving to make finding the perfect car easier. Your experience at Walters Audi is what we want for all of our customers. Thank you for your positive feedback regarding our staff, and Christian in particular. We appreciate you taking the time to share your thoughts. Be sure to like us on Facebook and follow us on Twitter for special updates and offers. Sincerely, Walters Audi

October 30, 2014

I drive from San Diego for Stacy! Stacy is the best! I drive an hour and 15 minutes just for her superior customer service. My vehicle is always ready on time, the service is always d More

by strwbrries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2014 -

Audi Riverside responded

Thank you so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Be sure to check out Facebook and Twitter for exclusive content and deals. Regards, Walter's Audi

October 23, 2014

Satisfying service with Stacy Samuel! Service with Stacy was great! She was very helpful when my Audi A4 needed service, she was very patient and had a great sense of humor. My family alwa More

by Salina R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2014 -

Audi Riverside responded

Thank you for writing about your visit with us! I am happy to hear that Stacy was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to also check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Walter's Audi

October 17, 2014

Excellent Audi Service Center I recently brought in my Audi for a service. Mr. Javier kindly provided service for my Audi. I would like to thank him and everyone else at Walter's More

by Guest01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Oct 20, 2014 -

Audi Riverside responded

Thank you for the excellent review! It is great to know that Javier was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Be sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Walter's Audi

October 17, 2014

James and David are the Best! I had my A8L in for Service with James Lovering and wanted to say it was the Best experience that I have had at a dealership in a long time! Upon arri More

by ss1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Oct 20, 2014 -

Audi Riverside responded

We really appreciate you taking the time to leave feedback for our dealership, Gary. Here at Walter's Audi, we are dedicated to making sure our sales and service teams are knowledgeable and friendly treating each and every person that walks through our door like a VIP. We are pleased to have achieved this with you! We look forward to working with you again in the future. Meanwhile, follow us on our Facebook and Twitter pages for special offers and updates. Regards, Walter's Audi

September 25, 2014

Stacy is the bomb! Stacy is so legit. I came to her for my first two A4's and now my S4 (moving on up to some chrome mirrors) Every time I bring my car in she has is out More

by ASRIV001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 26, 2014 -

Audi Riverside responded

Thank you so much for the positive feedback! It is great to hear that our sales team members were able to ensure that you had such a good experience. Stacy is a great salesperson and an integral part of our team. Customer service is our highest priority and we want to provide our guests with the service and support they deserve. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Audi

September 18, 2014

Worth the drive I drive over an hour to bring my Audi to Walter's and have Stacy take care of me. She is so friendly and makes you feel like family. All of the servic More

by bobjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 18, 2014 -

Audi Riverside responded

Thank you for the wonderful review! We are thrilled to hear that you had such a good experience with Stacy! Our team, and Stacy in particular, know the importance of providing an elite level of customer service. Be sure to check us out on Facebook and Twitter for special offers and updates from our dealership. Regards, Walter's Audi

September 17, 2014

Awesome Experience I was really frustrated with the license plate holder, I couldn't get the new plate and frame to screw back in. I called and explained the situation a More

by lisabixler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Sep 18, 2014 -

Audi Riverside responded

Thank you for the excellent review! It is great to know that David was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Walter's Audi

September 10, 2014

Stacy Samuel is FANTASTIC! Every time I come in for service Stacy greets me with a joke and a smile. It is like I am meeting with a friend, rather than a Service Advisor. Stacy More

by Brent Schneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2014 -

Audi Riverside responded

Thank you so much for this great review, Brent. We try to create a friendly and professional atmosphere for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Regards, Walter's Audi

Sep 11, 2014 -

Audi Riverside responded

Thank you so much for this great review, Brent. We try to create a friendly and professional atmosphere for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Regards, Walter's Audi

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