Audi Riverside - Service Center

Outstanding Service Javier Juarez was truly exceptional with my recent service. My R8 required 1 week of attention and I had A7 loaner until the repairs were complete. He Javier Juarez was truly exceptional with my recent service. My R8 required 1 week of attention and I had A7 loaner until the repairs were complete. He kept me updated daily. Highly recommended for Audi service. More

Great help! My Q5 needed service and Keith Mashall made the process seamless. He explained the repairs and text messaged me throughout the repair period. I apprec My Q5 needed service and Keith Mashall made the process seamless. He explained the repairs and text messaged me throughout the repair period. I appreciated his willingness to explain ever step of the process. Upon delivery, Keith made it a point to explain the completed work and checked in with me even after delivery. I highly recommend Keith! More

Friendly Helpful Service I took my Audi Q5 in for service. While my vehicle was being a inspected there was a problem found in my cooling system. Keith set up a loaner for me I took my Audi Q5 in for service. While my vehicle was being a inspected there was a problem found in my cooling system. Keith set up a loaner for me immediately and sent me on my way. Through the servicing process he periodically send me messages via text which was very helpful to check the status of the service. The check in/out process was smooth and flawless and Keith was very friendly and helpful. It has been over a week and my car is running well. Problem resolved. More

these guys are cool Everyone i have delt with at this place is very helpful and easy to talk to... they pay attention to what you ask and make you feel like they are taki Everyone i have delt with at this place is very helpful and easy to talk to... they pay attention to what you ask and make you feel like they are taking great care of your vehicle which is BIG For me! Thanks KIETH and STACY More

Outstanding ! A pleasure working with Javier again, I took my girlfriends vehicle in for service this time and once again the best customer service I've experienced A pleasure working with Javier again, I took my girlfriends vehicle in for service this time and once again the best customer service I've experienced at a dealership everyone's really nice and helpful and just a pleasure to deal with. -Isaiah More

Amazing Service Advisor This was actually my first time having service at Walter's Audi. I have experienced the good service at Walter's Mercedes. I can now say Audi is even This was actually my first time having service at Walter's Audi. I have experienced the good service at Walter's Mercedes. I can now say Audi is even better than Mercedes. Due to the car wash guy forgot to vacuum my car, Keith and his service manager David offered me a free full detail. I am going next week! More

Stacy is the best! It's always a pleasure to work with Stacy when I bring my car in. I've tried other dealerships that are closer to my house and the service I get thos It's always a pleasure to work with Stacy when I bring my car in. I've tried other dealerships that are closer to my house and the service I get those just don't compare. More

A very nice lady Each and every time I have gone in for service she has helped me and I never have to remind her anything! She is the greatest! Each and every time I have gone in for service she has helped me and I never have to remind her anything! She is the greatest! More

Great Service, Great Attitude, Overall Great Experience First timer at Walter's Audi, took in my 2015 Audi A4 and Wow as soon as I drove into the Service Department, I was Greeted, help and Acknowledged, so First timer at Walter's Audi, took in my 2015 Audi A4 and Wow as soon as I drove into the Service Department, I was Greeted, help and Acknowledged, something I not used too, Stacy made me fell very comfortable and with her friendly attitude we wrote up my vehicle and got me on my mary way. I was updated every single day on the status of my vehicle and when the due date was up I picked up the vehicle and again was greeted by Stacy. Never have I experienced such great customer service, Thank You Stacy and Staff for your help! More

Outstanding Friendly Service Stacy provided outstanding, friendly and knowledgeable service. Appointments were made with consideration for my schedule and all the work was comple Stacy provided outstanding, friendly and knowledgeable service. Appointments were made with consideration for my schedule and all the work was completed as promised. Stacy and Walters Audi is the best. More