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Audi Riverside - Service Center

Riverside, CA

4.9
1,167 Reviews

1,167 Reviews of Audi Riverside - Service Center

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September 02, 2015

Excellent mechanics The service at Walter's is always top-notch. I worked with Ron Frasier this time and he was extremely friendly. All of them are though. They make More

by Visee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Sep 02, 2015 -

Audi Riverside responded

Visee, We appreciate the great review and the very kind words! We think J.T. is great too, and he will love seeing this review! We look forward to continuing to take care of all your service needs. Take care, Walter's Audi

September 02, 2015

Always great service!! They are always great and quick. Best dealership experience. Stacey is such a great Service Advisor. Very professional and always knows you when you r More

by Punkermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2015 -

Audi Riverside responded

Punkermom, Love the 5 star review! Thank you for the kind words about Stacey, she will really appreciate the praise. It is kind words like these, that motivate us to keep preforming at a high level! Follow us on Facebook and Twitter for deals and savings on your next service! Take care, Walter's Audi

August 29, 2015

excellent Ron Frazier and Jose Torres were both very friendly and helpful. I was updated as to my car status and I appreciated the great service and a nice loa More

by gpain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Frasier
Sep 02, 2015 -

Audi Riverside responded

gpain, We are glad that you received excellent service from Ron and Jose. We look forward to seeing you for your next service. Please follow us on Yelp and Twitter for updates and savings! Sincerely, Walter's Audi

August 28, 2015

Excellent customer care Ronald Frasier was my service advisor and he was very professional and friendly. He answered all my questions and helped to solve my cars problems. More

by 123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts sales person was very helpful., Ron Frasier
Aug 28, 2015 -

Audi Riverside responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Ronald! Please let us know if we can help you again in the future. Sincerely, Walter's Audi

August 28, 2015

Excellent service Had to have my rear window replaced. Javier provided me with excellent service. He had the window replaced within a matter of hours. Took less time More

by twins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Aug 28, 2015 -

Audi Riverside responded

Twins, Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality, just like Javier was able to do for you. Please check our Facebook for deals and savings for your next service. Thank you, Walter's Audi

August 25, 2015

Great Service! Took my A6 in to get a lane sensor checked out. Everyone in service was very helpful and Ron got me in and out for my appointment so I can keep going More

by cmendes0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Aug 28, 2015 -

Audi Riverside responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Please follow us on Facebook and Twitter for deals and savings on your next service! Walter's Audi

August 19, 2015

Awesome service Service department rocks! Took in my A5 last week to get serviced and as always I get treated great by the service team. Such a friendly and wholeso More

by Sponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ranciglio, Ron Frasier
Aug 26, 2015 -

Audi Riverside responded

Thank you for sharing your excellent experience! Don't forget to check us out on Facebook and Twitter for savings before your next visit - we look forward to serving you again! Thank you, Walter's Audi

August 12, 2015

service department Amazing experience ever!!!! Went for air conditioning problem and they fixed it in one day!!! Amazing customer service !!!!! I really recommend this d More

by Danart12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Aug 26, 2015 -

Audi Riverside responded

Thank you so much for your enthusiastic review! We're pleased to hear that Javier gave you such excellent customer service, and we look forward to serving you in the future! Check us out on Facebook and Twitter for savings and updates. Thank you, Walter's Audi

August 08, 2015

Excellent service by Stacy Samuel, friendly and professional This service department is courteous and top notch as far as I am concerned. Stacy Samuel, the service person with whom I have dealt many times, is a More

by Audi lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 11, 2015 -

Audi Riverside responded

Stacy and the rest of the team here at Walter's Audi always strive to not only meet but exceed our customer's high expectations, and we are so grateful that you took the time to let us know that we have done that for you! Check us out on Facebook and Twitter for savings on your next visit - we look forward to serving you again! Thank you, Walter's Audi

July 29, 2015

Stacy and Walter's Audi keeps my A4 running As a commuter putting 130 miles/day on my 05, A4 routine maintenance and service is a must. It's important to me to have a service center I can trust More

by 2005AudiA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier Juarez
Jul 30, 2015 -

Audi Riverside responded

Hello! Our team is very family oriented. We want all of our customers to feel exactly like you feel when you come in for service - part of the family! Thank you for taking the time to write this review and we will see you next time! And remember, if you haven't already, check us out on Facebook and Twitter for additional savings on your routine maintenance. Signed, Walter's Audi

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