1,167 Reviews of Audi Riverside - Service Center
Excellent mechanics The service at Walter's is always top-notch. I worked with Ron Frasier this time and he was extremely friendly. All of them are though. They make The service at Walter's is always top-notch. I worked with Ron Frasier this time and he was extremely friendly. All of them are though. They make you feel relaxed and at home. I own 3 cars (2 Porsches and 1 Audi) and I frequently hear about people avoiding dealerships because of perceived high costs. For me the truth is far from this. Walter's has, on two occasions now, solved problems with my Audi (2004 model) that others could not. Their prices are virtually the same as anywhere else and... they get it right! This is the most important thing to note. They also stand behind their work. Ron actually helped me with a very simple issue concerning my rear seat release that I was confused by. The prices on parts are actually cheaper than anywhere else if you are a member of their rewards program. They provided a beautiful loaner car too. What else can I say? If you own an expensive car and want it maintained correctly then just drop it off here and let them do their job. Audi and Porsche both are well served by Walter's. It is also notable that one of the mechanics (J.T.) I have worked with two times and he has either called me himself or taken me to the shop and explained exactly what the problems were. He is extremely friendly and patient, and excellent at what he does. More
Always great service!! They are always great and quick. Best dealership experience. Stacey is such a great Service Advisor. Very professional and always knows you when you r They are always great and quick. Best dealership experience. Stacey is such a great Service Advisor. Very professional and always knows you when you return to the dealership. More
excellent Ron Frazier and Jose Torres were both very friendly and helpful. I was updated as to my car status and I appreciated the great service and a nice loa Ron Frazier and Jose Torres were both very friendly and helpful. I was updated as to my car status and I appreciated the great service and a nice loaner car. More
Excellent customer care Ronald Frasier was my service advisor and he was very professional and friendly. He answered all my questions and helped to solve my cars problems. Ronald Frasier was my service advisor and he was very professional and friendly. He answered all my questions and helped to solve my cars problems. More
Excellent service Had to have my rear window replaced. Javier provided me with excellent service. He had the window replaced within a matter of hours. Took less time Had to have my rear window replaced. Javier provided me with excellent service. He had the window replaced within a matter of hours. Took less time than expect. Javier also provided follow- up email to make sure everything was okay with my window. More
Great Service! Took my A6 in to get a lane sensor checked out. Everyone in service was very helpful and Ron got me in and out for my appointment so I can keep going Took my A6 in to get a lane sensor checked out. Everyone in service was very helpful and Ron got me in and out for my appointment so I can keep going on with my day with no issues. Definitely recommend! More
Awesome service Service department rocks! Took in my A5 last week to get serviced and as always I get treated great by the service team. Such a friendly and wholeso Service department rocks! Took in my A5 last week to get serviced and as always I get treated great by the service team. Such a friendly and wholesome team. :) More
service department Amazing experience ever!!!! Went for air conditioning problem and they fixed it in one day!!! Amazing customer service !!!!! I really recommend this d Amazing experience ever!!!! Went for air conditioning problem and they fixed it in one day!!! Amazing customer service !!!!! I really recommend this dealership for service! Honest and friendly it's really hard to come across delears like this!!! Had an amazing experience with Javier Juarez!!! This is the type of employees you want to have in a great place like Walters!!! More
Excellent service by Stacy Samuel, friendly and professional This service department is courteous and top notch as far as I am concerned. Stacy Samuel, the service person with whom I have dealt many times, is a This service department is courteous and top notch as far as I am concerned. Stacy Samuel, the service person with whom I have dealt many times, is always professional and courteous. She goes the extra mile to make sure that everything is done to my satisfaction, and I could not be happier with my service experiences. More
Stacy and Walter's Audi keeps my A4 running As a commuter putting 130 miles/day on my 05, A4 routine maintenance and service is a must. It's important to me to have a service center I can trust As a commuter putting 130 miles/day on my 05, A4 routine maintenance and service is a must. It's important to me to have a service center I can trust to do the job correctly and at a fair price. It's a bonus when you have a friendly, knowledgeable team managing the operations that are capable of meeting the most demanding schedules and requests. When you visit Stacy at Walter's Audi, you become one of the family. More