Audi Riverside - Service Center

Outstanding I owned a Porsche carrera 911/4 and loved the professional manner when I came to Walters for service so much so I traded for a Audi at Walters . My se I owned a Porsche carrera 911/4 and loved the professional manner when I came to Walters for service so much so I traded for a Audi at Walters . My service writer, Stacy Samuel, is very professional and knows her product . My dad owned dealerships in the LA area for 40 years and this is the service level that was a standard at his dealerships, it's not a easy thing to accomplish but Walters always delivers. More

The Best Dealership I know I have my Audi under warranty with Walters Audi and not once have I had issues they couldn't handle Javier Juarez my service advisor goes above and be I have my Audi under warranty with Walters Audi and not once have I had issues they couldn't handle Javier Juarez my service advisor goes above and beyond his duties to make sure he meets all my needs on my car his professionalism and concern in making my visits a swift and pleasant are outstanding I would highly recommend Walters and especially a must go to guy like Javier Juarez. More

Worth the wait! It was time for my Audi Q7 to have it's 15,000 mile service and Stacey Samuel did a great job at getting my car in and out as soon as possible.. Whil It was time for my Audi Q7 to have it's 15,000 mile service and Stacey Samuel did a great job at getting my car in and out as soon as possible.. While I waited I was very comfortable in the waiting area watching a movie. They also have coffee and pastries. Thank you Walter's Audi and Stacey Samuel!! Trish DiCecca More

Excellent Service Thank You to Stacy for taking care of my TT service needs. She's been taking care of me since I bought my car in 2011. Appreciate the car wash too!! Thank You to Stacy for taking care of my TT service needs. She's been taking care of me since I bought my car in 2011. Appreciate the car wash too!! More

Happy Walterd Audi client my car was due for service and Walters made my appointment right away. They took care of me from the moment I walked in the door. They were pretty bus my car was due for service and Walters made my appointment right away. They took care of me from the moment I walked in the door. They were pretty busy that morning but their fast service every one was taken care of. Jose torres was the first person to approach me as soon as i walked in. He was very well mannered , courteous and customer service was excellent. The second person to help me was Ron frasier his customer service was good. I would definitely recommend Walters to my family and friends. I would send them directly to Jose torres , ron and of course the lovely Stacy. More

4 years of non stop excellence II have dealt with Stacy now for 4 years....I wish I could give her 6 stars....she's the reason I will buy my next audi from Walters II have dealt with Stacy now for 4 years....I wish I could give her 6 stars....she's the reason I will buy my next audi from Walters More

Very considerate and friendly! We appreciate Javier Juarez's professionalism and positive attitude. He didn't pressure us into anything related to additional suggested car maintenan We appreciate Javier Juarez's professionalism and positive attitude. He didn't pressure us into anything related to additional suggested car maintenance :) He was clear & to the point. We will definitely be going back for future car services. Very relaxing and professional atmosphere. More

Great service! I took my CPO Audi Q7 in to Walter's Audi in Riverside CA a couple of days ago to have the Audi Connect system activated, where Ronald Frasier attende I took my CPO Audi Q7 in to Walter's Audi in Riverside CA a couple of days ago to have the Audi Connect system activated, where Ronald Frasier attended to me. He promptly processed the requisite paper work, then set about getting me a loaner car for the day since my Q7 required a several-hour software update before Connect could be activated. He then helped me work with my insurance company to get a fax of my "proof of insurance", which I neglected to bring. Returning that evening to pick up my Q7, I was pleasantly surprised to find that the dealership had washed it! Ron walked me through the work that had been done, answered my questions, and concluded our business quickly. I could have been done and left in less time than it is taking to write this - but instead chatted with Ron for about a half hour. He's an interesting, friendly guy and I look forward to working with him again (I intend to add a few bits and pieces to my new-to-me Q7). More

Excellent Service Excellent experience and very professional. Will be back again and again. Very courteous and could not ask for a better dealership. My first visit and Excellent experience and very professional. Will be back again and again. Very courteous and could not ask for a better dealership. My first visit and Javier made it very smooth. More