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1,169 Reviews of Audi Riverside - Service Center
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July 13, 2023
James Rocha did a great job However I noticed my paint on my car was chipped and needs to be made right on my car was chipped and needs to be made right More
by ashley.parkkinen
Employees Worked With
July 12, 2023
Great service, knowledgeable and courteous. Christopher Ostman was very helpful! I was impressed by their service and keeping me updated on their progress. Christopher Ostman was very helpful! I was impressed by their service and keeping me updated on their progress. More
by Kkwappenberg1
Employees Worked With
Steven Garletta, Christopher Ostman
July 12, 2023
Great customer service Tracy in service treats you like family highest integrity a satisfied returning customer family highest integrity a satisfied returning customer More
by Ddunaj909
Employees Worked With
June 30, 2023
Stacy Samuel worked with me on a puzzling situation regarding my ‘smog test’ and how to get the car to finally recognize the meter….it was solved within the cost estimate… regarding my ‘smog test’ and how to get the car to finally recognize the meter….it was solved within the cost estimate… More
by 88anm88
Employees Worked With
June 30, 2023
I highly recommend Walter’s Audi and their service department specifically Stacy Samuel. We’ve been using them for years! Later this year will be purchasing or third Audi from them. We appreciate the department specifically Stacy Samuel. We’ve been using them for years! Later this year will be purchasing or third Audi from them. We appreciate the 5 star service they provide. More
by stevieczzz
Employees Worked With
June 28, 2023
Upon my arrival I was greeted by service adviser James Rocha, This gentleman obviously has a complete understanding of how customer relations work and how important they are. Next time I return I will req Rocha, This gentleman obviously has a complete understanding of how customer relations work and how important they are. Next time I return I will request that James takes care of Me, a real class gentleman. A first class experience. thank you, Don Rapp More
by therapps
Employees Worked With
June 27, 2023
Christopher Ostman, absolutely has customer service perfected!! He attended to every question and every need. I rolled in at 2 mintues to 6pm. He graciously called me a Uber to home, and set up another perfected!! He attended to every question and every need. I rolled in at 2 mintues to 6pm. He graciously called me a Uber to home, and set up another one the following morning so I could pick up a rental car that Walter's provided for me. I have to say that Audi has a customer for life, in me! My car is now running perfectly and I'm so grateful, to their service team! More
by tprewitt1182
Employees Worked With
Christopher Ostman
June 26, 2023
James Rocha is a most consciences and professional service consultant at Walter’s. He made sure I was kept updated on my service situation, offered an alternative to the parts delay and followed up th service consultant at Walter’s. He made sure I was kept updated on my service situation, offered an alternative to the parts delay and followed up that my car was working properly. I greatly appreciate his efforts to make my service pain free. More
by NMRUBIO
Employees Worked With
June 23, 2023
Petter was very helpful with my recall and oil change. The staff are always kind and welcoming. The staff are always kind and welcoming. More
by Jessica Elliott
Employees Worked With
