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Audi Riverside - Service Center

Riverside, CA

4.9
1,167 Reviews

1,167 Reviews of Audi Riverside - Service Center

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November 12, 2024

Stacy always goes above and beyond to ensure we get excellent customer service and repair service. More

by ejm4edu1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Audi Riverside responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Stacy took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 18, 2024

Wife travelling on a Fri night from San Diego, encountered power steering failure in a 2014 A4. She called Walter's Audi Riverside (service dept was closed, but showroom was still open) and they More

by gmoe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Audi Riverside responded

We are grateful for you leaving Nick this wonderful review! We are thrilled to hear that Nick took excellent care of you and your wife. We are pleased to know that he was extremely courteous and helpful throughout your repair process. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 04, 2024

I was very impressed with the service efficiency and the helpful and courteous service of Oscar Barrientos. Would be glad to recommend Walter's to friends and family More

by benhart58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
Oct 07, 2024 -

Audi Riverside responded

Providing quality and efficient service is so important to us here at Audi Riverside and we are glad that Oscar's efforts could meet your satisfaction and recommendation! We are thrilled to know that he was helpful and courteous. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 30, 2024

Oscar Barrientos helped me with my Audi's service this week. He was very communicative about the work, the status of the service and even got me a ride home in a matters of minutes. He is respectful an More

by l_villela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
Sep 03, 2024 -

Audi Riverside responded

We are grateful for you leaving Oscar this wonderful review! We are thrilled to hear that Oscar took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was respectful and courteous. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 12, 2024

Peter Younes is a great service advisor who knows how to get the job done. TY Peter I really appreciate the level of service/customer experience you provide with every visit More

by Rick C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Audi Riverside responded

Rick, We are grateful for you leaving Peter this flawless review! We are thrilled to hear that Peter took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was great and knows how to get the job done. We appreciate your continued business with us. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 01, 2024

I have always trusted Walter's - both service and sales. Having worked with Stacy Samuel for close to 23 years - she knows her stuff and is easy to work with - whenever possible I request her. More

by ddwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Audi Riverside responded

ddwells, Thank you for leaving Stacy this amazing review! We are glad to hear that Stacy took exceptional care of you and your automotive needs. We are happy to know that she was knowledgeable and easy to work with. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 19, 2024

I was in for new tires and a possible overheating problem. Nick Howard was my advisor. He gave me a solid explanation of the heating issue, which was a computer problem, not an actual over heating More

by John Saltmarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Audi Riverside responded

John, Thank you for leaving Nick this amazing review! We are glad to hear that Nick took exceptional care of you and your automotive needs. We are happy to know that you are very satisfied with your experience. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 20, 2024

Stacy Samuel provides excellent attention to your needs when you make your appointment, drop-off, and pick-up. She gave a realistic expectation of finish time from the very beginning, and called midway th More

by DeWitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Audi Riverside responded

DeWitt, Providing exemplary and quality service is so important to us here at Walter's Audi and we are glad that Stacy's efforts could meet your satisfaction! We are thrilled to know that she gave excellent attention to your needs. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 09, 2024

Peter Younes is hands down a class act, timely and keeps me informed of all possible outcomes with my service. I appreciate the level of professionalism and courtesy, likewise the attention to detail. Thank More

by donovanluisgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Audi Riverside responded

Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Peter's efforts could meet your satisfaction! We are thrilled to know that he was professional and courteous. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 03, 2024

Stacy Samuel & James Rocha were extremely helpful with the service of our vehicle. Everything was done exactly as we requested and the communication was exceptional. We were very impressed with how clean More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Audi Riverside responded

Wendy, Thank you so much for leaving Stacy and James this fantastic review! We are glad to hear that they took amazing care of you and your automotive needs. We are happy to know that they were extremely helpful and exceptional with their communication. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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