Audi Riverside

Wife travelling on a Fri night from San Diego, encountered power steering failure in a 2014 A4. She called Walter's Audi Riverside (service dept was closed, but showroom was still open) and they encountered power steering failure in a 2014 A4. She called Walter's Audi Riverside (service dept was closed, but showroom was still open) and they arranged a tow to the dealership. Showroom personnel were most helpful. Service personnel assessed the problem on Saturday morning, ordered parts (steering rack/tray). After parts arrived Nick Howard and his techs effected repairs expeditiously and car was ready for pick-up by Tues late afternoon. We drove up from San Diego to pick-up the car in Wed, it was delivered to us in spotless condition. Nick Howard was extremely courteous and helpful throughout the repair process, keeping us informed along the way. Overall outstanding effort! More

I was very impressed with the service efficiency and the helpful and courteous service of Oscar Barrientos. Would be glad to recommend Walter's to friends and family helpful and courteous service of Oscar Barrientos. Would be glad to recommend Walter's to friends and family More

Everyone was very polite and helpful. Javier Ramirez, whom we purchased our vehicle from, was amazing. He was Knowledgeable, considerate, and went out of his way for me. The sales manager Javier Ramirez, whom we purchased our vehicle from, was amazing. He was Knowledgeable, considerate, and went out of his way for me. The sales manager was awesome as well. Very kind and approachable and also made sure the deal would be done to my satisfaction. I applaud everyone there. More

I Purchased my pre owned 2022 Audi SQ5 from Walter’s Audi in Riverside, Ca. I have never been there. The location was easy to find right off the 91 fwy. As I walked into the building I liked the exhibition o in Riverside, Ca. I have never been there. The location was easy to find right off the 91 fwy. As I walked into the building I liked the exhibition of new cars in their show room, exciting walking into a nice place like this full of new Audis and the smell of new cars. Dave Duarte was my sales person, friendly guy. Aside from his help in the purchase of my car he also showed me how to operate some of the electronics in the car, helped me to set up and connect my iPhone and also installed the roof rack that came with the car. More

Terrible experience at this dealership. Made an appointment with Joshua for a car they just got in. Confirmed the appointment on multiple occasions. Flew into LAX and drove directly to deal Made an appointment with Joshua for a car they just got in. Confirmed the appointment on multiple occasions. Flew into LAX and drove directly to dealership (1.5hrs) only to find that Joshua had gone home and then was told by the Manager the car had been "sold." This despite the fact that an hour before I arrived they were still confirming my appointment time and had previously told me the car would be prepped and ready when I got there. No common courtesy or consideration at all. Not even sure they even had the car for sale. More

Javier was really helpful. He made my experience as a first time buyer less daunting. He made my experience as a first time buyer less daunting. More

I recently had the pleasure of working with Anthony Huynh at Audi Riverside, and I must say that my experience was nothing short of exceptional. From start to finish, Anthony demonstrated an impressive depth at Audi Riverside, and I must say that my experience was nothing short of exceptional. From start to finish, Anthony demonstrated an impressive depth of knowledge about the car brand and model I was interested in. His expertise was evident as he expertly guided me through every detail, ensuring I was well-informed about my options and the benefits of each feature. What truly set Anthony apart was his patience and commitment to providing top-notch service. He took the time to answer all my questions, no matter how small, and never once made me feel rushed or pressured. His dedication to helping me find the perfect vehicle was evident as he went above and beyond to address my needs and preferences, even staying late to finalize the deal and ensure everything was perfect. Thanks to Anthony, I felt confident and excited about my purchase. His professionalism, thoroughness, and genuine care for his customer made this one of the best car-buying experiences I've ever had. I highly recommend Anthony Huynh to anyone looking for a knowledgeable and dedicated car brand specialist who truly goes the extra mile. I will definitely return to Audi Riverside for any future purchases, knowing that I'll receive the same outstanding service. Thank you, Anthony Huynh, for making this process so smooth and enjoyable! More

Oscar Barrientos helped me with my Audi's service this week. He was very communicative about the work, the status of the service and even got me a ride home in a matters of minutes. He is respectful an week. He was very communicative about the work, the status of the service and even got me a ride home in a matters of minutes. He is respectful and courteous. Oscar deserves a raise! More

I worked with Blake Lewis this weekend to purchase my first Audi. He made everything super quick and easy. Easiest car buying experience ever. He was really helpful and professional. I would recommend hi first Audi. He made everything super quick and easy. Easiest car buying experience ever. He was really helpful and professional. I would recommend him to anyone looking into buying a car in this dealership. More

Blake Lewis was a tremendous asset in helping me design my Audi A6 Prestige. He has been instrumental in setting up the car to my requirements, Blake has gone out of his way to show me all of the electro my Audi A6 Prestige. He has been instrumental in setting up the car to my requirements, Blake has gone out of his way to show me all of the electronic features of the Prestige. I would highly recommend him to any prospective client. More