Audi Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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James Rocha was very helpful in the service dept. He was very nice and easy to deal with . He was very nice and easy to deal with . More
Rob was a great resource for me as I made my work vehicle decision. Friendly, knowledgeable, and flexible. decision. Friendly, knowledgeable, and flexible. More
Joshua Rambow was a very helpful sales person. He delivered all my requests, was an excellent communicator and I did not feel pressured. I am very happy with my experience! He delivered all my requests, was an excellent communicator and I did not feel pressured. I am very happy with my experience! More
Although the dealership is being remodeled, this didn’t stop them from going above and beyond. Not only were they accommodating, but they made this purchasing process easy and effortless. Their customer se stop them from going above and beyond. Not only were they accommodating, but they made this purchasing process easy and effortless. Their customer service was extraordinary and Liz Linares was a pleasure to work with. She was there every step of the way and was very knowledgeable. I’d 100% recommend this dealership to anyone interested in purchasing an Audi, and I’ll definitely be buying from Walter’s Audi every time I want a new car. Thank you to the entire Walter’s Audi team, from Liz to the manager and finance team they all did an amazing job making what normally is a dreadful process an amazing experience. More
Blake Lewis of Walter's Audi is an exemplary sales person who literally goes out of his way to serve you. Blake delivered our leased 2024 Audi Q8 etron on New Year's Eve! Blake had provided two videos of the who literally goes out of his way to serve you. Blake delivered our leased 2024 Audi Q8 etron on New Year's Eve! Blake had provided two videos of the vehicle, explained the new features, hooked up the charger, put on locking wheel nuts and drove our return lease car back to the dealership. Walter's Audi should be very proud to have Blake on their staff. Andy and Barbara Caruso More
Had a great experience purchasing my first Audi at Walters’ Audi. Joshua Rambow was very attentive since I first inquired about the Audi SQ8 in the Chili Red metallic a few months ago and now purchase Walters’ Audi. Joshua Rambow was very attentive since I first inquired about the Audi SQ8 in the Chili Red metallic a few months ago and now purchased. He helped find credits and discounts where possible; made the transaction easy. More
I had a wonderful experience buying a used Audi with low miles from Romen Artalejo and the Walter’s Audi team. I am an out-of-state buyer and they handled all of my questions and concerns smoothly and effi miles from Romen Artalejo and the Walter’s Audi team. I am an out-of-state buyer and they handled all of my questions and concerns smoothly and efficiently. I would highly recommend them!! More
Our overall experience was superb. Rob Benedict provided outstanding, no pressure consultations; whether it was our first time on the lot looking at the different models and options or Rob Benedict provided outstanding, no pressure consultations; whether it was our first time on the lot looking at the different models and options or at the end of the process finalizing our lease deal. Rob was patient even as we changed our mind on models and colors. I am very happy with the experience More
Walter's Audi in Riverside has great customer service. They are very accommodating and very fast. Peter Younes helped me . I was 2 hrs early and had to be somewhere. He got in and out fast with a loaner. They are very accommodating and very fast. Peter Younes helped me . I was 2 hrs early and had to be somewhere. He got in and out fast with a loaner. They are the best. More
Great way to lower the bar on customer service by not follow-up with customers. I called my service advisor about six times and not once did he returned my phone call. He was even notified by customer Se follow-up with customers. I called my service advisor about six times and not once did he returned my phone call. He was even notified by customer Service to call back. I needed explanation on a diagnosis and failed to provide the excellent service I was used to by previous service technicians Alex Wong and Alex Ortiz. They probably set the bar too high for Nicholas. I would have done all my work at this dealership but service rep did not earn his commission by failing to follow through. Over $3500 of fees. Perhaps I will reach out to Walters Audi in Ontario since I found out Alex Wong works there. More