Audi Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Walter's Audi in Riverside has great customer service. They are very accommodating and very fast. Peter Younes helped me . I was 2 hrs early and had to be somewhere. He got in and out fast with a loaner. They are very accommodating and very fast. Peter Younes helped me . I was 2 hrs early and had to be somewhere. He got in and out fast with a loaner. They are the best. More
Great way to lower the bar on customer service by not follow-up with customers. I called my service advisor about six times and not once did he returned my phone call. He was even notified by customer Se follow-up with customers. I called my service advisor about six times and not once did he returned my phone call. He was even notified by customer Service to call back. I needed explanation on a diagnosis and failed to provide the excellent service I was used to by previous service technicians Alex Wong and Alex Ortiz. They probably set the bar too high for Nicholas. I would have done all my work at this dealership but service rep did not earn his commission by failing to follow through. Over $3500 of fees. Perhaps I will reach out to Walters Audi in Ontario since I found out Alex Wong works there. More
Excellent experience, without the anxious pressure to sell, customer satisfaction priority. Raymundo Lopez, (V.I.P Loyalty Retention Manager) friendly and transparent, with good communication understands sell, customer satisfaction priority. Raymundo Lopez, (V.I.P Loyalty Retention Manager) friendly and transparent, with good communication understands what you are looking for when purchasing a vehicle More
My entire experience at Walter's Audi of Riverside was superlative. From start to finish, Joshua Johnson was extremely cordial and ensured that all of my questions were answered. He also made it a point superlative. From start to finish, Joshua Johnson was extremely cordial and ensured that all of my questions were answered. He also made it a point to check-in throughout the process so he could gauge whether or not I remained comfortable with my decision to purchase a new 2024 Audi Q3! Joshua took time to set up and review the MyAudi app. Then, he patiently waited while I transferred my belongings from the old vehicle to the new one and even offered to help! Superior and extraordinary customer service were definitely a priority. If there was a rating higher than 5 stars, Joshua definitely would receive that rating! 😊 Thanks Joshua Johnson for making the car buying process seamless and enjoyable! Walter's Audi of Riverside is fortunate to have you on their sales team, as you are truly an asset to the company. Joshua takes pride in making customers feel valued and it was apparent when he consistently asked, "Is there anything else that I can do for you?" I will definitely be a repeat customer and without hesitation, I would highly recommend this dealership to anyone who is looking to purchase a vehicle. You will leave there with a smile on your face...no buyer's remorse. Wishing you continued success at Walter's Audi of Riverside, Joshua Johnson!!! 😊 Blessings, Tanya Sweney-Black ❤️ More
Josh Johnson my sales rep really knew all the ins and outs of the vehicles, broke down my 3 choices the pros and cons of each vehicle and made my purchasing experience fairly easy. He didn’t pressure me outs of the vehicles, broke down my 3 choices the pros and cons of each vehicle and made my purchasing experience fairly easy. He didn’t pressure me at all and was very professional . He is the reason why I made the purchase. Eduardo More
The service department at Walter’s is just excellent, folks. Stacey Samuel is the most knowledgeable, most courteous service advisor I’ve ever worked with. Highly, highly recommend this dealership to eve folks. Stacey Samuel is the most knowledgeable, most courteous service advisor I’ve ever worked with. Highly, highly recommend this dealership to everyone ! More
Rob Benedict was amazing through this whole process! !! He was there to take care of any questions and wants we had with our purchase. I would highly recommend Walter’s Audi in Riverside. Ask for Rob!! H !! He was there to take care of any questions and wants we had with our purchase. I would highly recommend Walter’s Audi in Riverside. Ask for Rob!! He’ll go above and beyond for u!!!! More
Joshua Johnson went above and beyond with helping me get into my dream car. I had a great experience working with this individual and cannot thank him enough for all of his help. He answered all 500 questio into my dream car. I had a great experience working with this individual and cannot thank him enough for all of his help. He answered all 500 questions I had, has great communication, is highly knowledgeable, and overall just a kind person to work with. As someone that was very nervous to go into a car dealership, Josh made me feel very comfortable with the entire car buying process. Dealerships need more people like him. I strongly recommend asking for Joshua Johnson when going into Walter's Audi to find your dream car. More
I received excellent service at Walter’s Audi in Riverside. The process was easy and stress free thank you to Raymundo Lopez. Riverside. The process was easy and stress free thank you to Raymundo Lopez. More
Nick Howard is an excellent Service Representative. He took great care of me and made the process simple and easy. While in the dealership he took good care of me and made me fell well appreciated. He took great care of me and made the process simple and easy. While in the dealership he took good care of me and made me fell well appreciated. More