Audi Riverside

I have purchased two vehicles at Walters Audi and will purchase all future vehicles there. I love Audis and I think the people at Walters Audi do a great job representing the brand. Service is always a pl purchase all future vehicles there. I love Audis and I think the people at Walters Audi do a great job representing the brand. Service is always a pleasure at Walters My service representative, Stacy Samuel, is one of the best. When I purchased my second vehicle at the dealership, I specifically requested her as my service contact. Stacy is always receptive to my needs and concerns, and she is alway accommodating when I need help at the last minute. More

Every time I come here for service Stacy takes great care of me. She is very funny and very helpful. Service is usually only about an hour but there has been times she has got me a rental if I am not able t of me. She is very funny and very helpful. Service is usually only about an hour but there has been times she has got me a rental if I am not able to wait. This Audi dealership has great service and customer service. Even if I am waiting and not planning on buying anything there is always someone greeting you and giving product information. More

All I can say is I got my dream car in less than 7 minutes ( with trade in), try that somewhere else and now I am enjoying the drive to work,and its all thanks to Dave and Jay who helped me execute tr minutes ( with trade in), try that somewhere else and now I am enjoying the drive to work,and its all thanks to Dave and Jay who helped me execute trande in deal my old cars and purchase my new pre-owned cettifed Audi A4. Customer service is very important to me and let me tell you Walter's Audi has this quality, everyone is friendly, just to mention the few I met since it was late Sunday night, Dave my sales person, Jay also Worked Dave, Andy Finance person late for Dinner with his wife and two beautiful children, Stacy Service Manager, I only met her for few minutes but I can tell she is great..... I told Dave I dont want to waste your time or my time, here is exactly what I want and let me know if you can make it happen and that's exactly what he did. Talk about professional customer service. If customer serivce, professional representation, excellent competitive cost and fast response is something you look for when you purchase a car or when you go to a dealer, I definitely recommend Walter's Audi. My wife and our one year old son where with me, normaly my wife can't stand dealer places specially when the purchase is for me but this time it was different.....all becuase of the excellent service. One thing I was worried "fuel" 22 city and 30 freeway, well I am averaging between 31 and 33 on freeway. All I can say again is my next car hopefully S5 better be from these guys. More

I purchased my 2009 Audi from a used car dealer and when I wanted to have it checked out by an expert I began looking for a reputable dealer in my area. As I read about Walter's Audi, I realized this dealer I wanted to have it checked out by an expert I began looking for a reputable dealer in my area. As I read about Walter's Audi, I realized this dealership was the best I would ever be able to find--their nationwide reputation is impeccable. I did not know how the process of service worked and when I called initially, I was given Ms. Stacy Samuel as my technician; I could not have been more blessed. Ms. Samuel is a wonderful representative of the dealership. She kept me informed throughout the process of my repair. She has kept in contact with me to ensure that my repairs and service was done properly. I could not ask for a better dealership or technician. I know that when it is time for me to move into a different vehicle, I will call on Stacy to connect me with the sales floor. I have no reservations about recommending Walter's or Stacy. More

Even doing a minor service like an Oil Change for my A3 was exceptional! Most dealers make you stay and wait for a long time till your service is complete. But at Walters Audi, it is the complete opposite! was exceptional! Most dealers make you stay and wait for a long time till your service is complete. But at Walters Audi, it is the complete opposite! Thanks to Conrad Castillon! He was able to schedule me for my service and made sure everything went smoothly and work around my schedule and not have me wait in the lobby. =D More

We were completely satisfied with our experience with Walter's Audi. At no time did we feel pressured from our great sales associate, Jay Baik. He was extremely professional and friendly. He took so m Walter's Audi. At no time did we feel pressured from our great sales associate, Jay Baik. He was extremely professional and friendly. He took so much time explaining all the features on our new Audi A4. Would definitely recommend Jay to take care of your future Audi purchases. More

I've been a repeat customer at this dealership for about eight years. Their people and service keep me coming back. I've never had a bad experience on either side (sales or service). The facility is new. mo eight years. Their people and service keep me coming back. I've never had a bad experience on either side (sales or service). The facility is new. modern and comfortable with amenities to accommodate those who wait, and transportation options are available for those whose vehicles are in service longer. It's a friendly atmosphere and very welcoming. More

My experience with the Service Department at Walter's Audi was outstanding. Jesus Moya provided excellent customer service. All of my service needs were met in a timely and efficient manner. The superior Audi was outstanding. Jesus Moya provided excellent customer service. All of my service needs were met in a timely and efficient manner. The superior service that I received from Mr. Moya and his team have ensured my return for repeat business. More

Stacy Samuel provided us with great customer service and we appreciated her honesty and willingness to go the extra mile to ensure that we are satisfied customers. I have confidence in her and Walters Audi we appreciated her honesty and willingness to go the extra mile to ensure that we are satisfied customers. I have confidence in her and Walters Audi when I have to bring my car in for service. Stacey Samuel is the best service representative I have dealt with. I will continue bring my vehicle to Walter's as long has she is my service representative. Thank you Stacey for your hardwork and dedication. More

Service department is exceptional. Stacy is one of the best service advisors I have ever encountered. She is very friendly and takes care of me every time I take my car in for maintenance. She always tell best service advisors I have ever encountered. She is very friendly and takes care of me every time I take my car in for maintenance. She always tells me exactly what needs to be done, how much, and gives good advice of how to save money. She makes the process very fast and easy. More