Audi Riverside

I had an issue with my car burning through oil. I met and worked with Jesus in the service deparmtent, and am very pleased with the customer service received. He made sure to go above and beyond to make and worked with Jesus in the service deparmtent, and am very pleased with the customer service received. He made sure to go above and beyond to make sure all my needs were met. Very professional and courteous group. More

I called in to schedule a service appointment for that same day. Jesus Moya was the service consultant that assisted me and took great care of me. I decided to wait for my car while it was being serviced same day. Jesus Moya was the service consultant that assisted me and took great care of me. I decided to wait for my car while it was being serviced and was given approximate wait time of 1 1/2 hours. Jesus checked on the car and kept me up to date as i waited. More

I am a regular to Walter's Service ever since I moved down to Riverside County and Stacy has always been my advisor. I love how she makes our service experience friendly and not gloomy. We loved our serv down to Riverside County and Stacy has always been my advisor. I love how she makes our service experience friendly and not gloomy. We loved our service experience with Stacy that we bought another Audi from Walter's just so we could continue to maintain our service relationship with Stacy. She's the greatest!! More

Ask for Stacy Samuel she is an awesome person that can help out in any questions great outstanding service. I bought a new Audi a6 and I am a happy customer help out in any questions great outstanding service. I bought a new Audi a6 and I am a happy customer More

Stacey is by far the best customer service rep to deal with. Every time I bring my Audi in for service, she always takes great care of me. She's usually always available and she isn't she returns my calls with. Every time I bring my Audi in for service, she always takes great care of me. She's usually always available and she isn't she returns my calls very promptly. Not to mention the great techs in the garage. I've never had to return for any recurring issues. Big thanks again to Stacey and the rest of the crew at Walter's for always making my dealership visits pleasant. More

I have purchased two vehicles at Walters Audi and will purchase all future vehicles there. I love Audis and I think the people at Walters Audi do a great job representing the brand. Service is always a pl purchase all future vehicles there. I love Audis and I think the people at Walters Audi do a great job representing the brand. Service is always a pleasure at Walters My service representative, Stacy Samuel, is one of the best. When I purchased my second vehicle at the dealership, I specifically requested her as my service contact. Stacy is always receptive to my needs and concerns, and she is alway accommodating when I need help at the last minute. More

Every time I come here for service Stacy takes great care of me. She is very funny and very helpful. Service is usually only about an hour but there has been times she has got me a rental if I am not able t of me. She is very funny and very helpful. Service is usually only about an hour but there has been times she has got me a rental if I am not able to wait. This Audi dealership has great service and customer service. Even if I am waiting and not planning on buying anything there is always someone greeting you and giving product information. More

All I can say is I got my dream car in less than 7 minutes ( with trade in), try that somewhere else and now I am enjoying the drive to work,and its all thanks to Dave and Jay who helped me execute tr minutes ( with trade in), try that somewhere else and now I am enjoying the drive to work,and its all thanks to Dave and Jay who helped me execute trande in deal my old cars and purchase my new pre-owned cettifed Audi A4. Customer service is very important to me and let me tell you Walter's Audi has this quality, everyone is friendly, just to mention the few I met since it was late Sunday night, Dave my sales person, Jay also Worked Dave, Andy Finance person late for Dinner with his wife and two beautiful children, Stacy Service Manager, I only met her for few minutes but I can tell she is great..... I told Dave I dont want to waste your time or my time, here is exactly what I want and let me know if you can make it happen and that's exactly what he did. Talk about professional customer service. If customer serivce, professional representation, excellent competitive cost and fast response is something you look for when you purchase a car or when you go to a dealer, I definitely recommend Walter's Audi. My wife and our one year old son where with me, normaly my wife can't stand dealer places specially when the purchase is for me but this time it was different.....all becuase of the excellent service. One thing I was worried "fuel" 22 city and 30 freeway, well I am averaging between 31 and 33 on freeway. All I can say again is my next car hopefully S5 better be from these guys. More

I purchased my 2009 Audi from a used car dealer and when I wanted to have it checked out by an expert I began looking for a reputable dealer in my area. As I read about Walter's Audi, I realized this dealer I wanted to have it checked out by an expert I began looking for a reputable dealer in my area. As I read about Walter's Audi, I realized this dealership was the best I would ever be able to find--their nationwide reputation is impeccable. I did not know how the process of service worked and when I called initially, I was given Ms. Stacy Samuel as my technician; I could not have been more blessed. Ms. Samuel is a wonderful representative of the dealership. She kept me informed throughout the process of my repair. She has kept in contact with me to ensure that my repairs and service was done properly. I could not ask for a better dealership or technician. I know that when it is time for me to move into a different vehicle, I will call on Stacy to connect me with the sales floor. I have no reservations about recommending Walter's or Stacy. More

Even doing a minor service like an Oil Change for my A3 was exceptional! Most dealers make you stay and wait for a long time till your service is complete. But at Walters Audi, it is the complete opposite! was exceptional! Most dealers make you stay and wait for a long time till your service is complete. But at Walters Audi, it is the complete opposite! Thanks to Conrad Castillon! He was able to schedule me for my service and made sure everything went smoothly and work around my schedule and not have me wait in the lobby. =D More