Audi Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Mario went above and beyond any expectations we had. Personable, professional and informative. We came to get educated and drove away with a A5 cab. Kudos to Mario and the team at Walter's Audi! Personable, professional and informative. We came to get educated and drove away with a A5 cab. Kudos to Mario and the team at Walter's Audi! More
I want to thank Walters Audi for a great customer service in the car purchasing from the dealership it was a great experience to deal with Mario lopez and Jon kienle thank you guys in the car purchasing from the dealership it was a great experience to deal with Mario lopez and Jon kienle thank you guys More
Annie is absolutely amazing & very good in customer service. The main reason we bought the car was the way she dealt with us with care & friendliness. The entire process of buying the car was very good service. The main reason we bought the car was the way she dealt with us with care & friendliness. The entire process of buying the car was very good. Even after the purchase she's so courteous to check, that if we needed help with the car features. Annie has the knowledge & she's very professional. We are in Audi family just because of Annie and we thank her for that. We love our Q7. Thanks Leena & Santokh More
We have purchased 2 vehicles from Walter's over the years and have had wonderful experiences both times in the buying process and the service!! recently we purchased a pre-owned 2011 Audi Q5, it is lik years and have had wonderful experiences both times in the buying process and the service!! recently we purchased a pre-owned 2011 Audi Q5, it is like new!! Mario ours salesman was fantastic, he took care of us beyond the call of duty!! I highly recommend Walter's to everyone and Mario also, you cant go wrong with either one!!! More
My A5 was challenged with an acceleration issue, which would cause my vehicle to suddenly cut off. I called Stacy first thing in the morning and she did not hesitate to get me an appointment within 45 min would cause my vehicle to suddenly cut off. I called Stacy first thing in the morning and she did not hesitate to get me an appointment within 45 minutes of my call. When I arrived to the dealership Jesus greeted me and got me on my way with a loaner vehicle so I could make my meeting in Santa Fe Springs on time. During the discovery process Jesus kept me posted on all steps that was being taken to resolve my issue with consistent phone calls. Once Jesus knew when my vehicle would be ready for pick up he contacted me giving me notice, which was perfect timing as I would be passing the dealership around the time the vehicle was ready for pickup. When I finally arrived Jesus was assisting another customer and Stacy quickly helped me get situated and once Jesus was free to help me, he got me out of the door. Note: Loaner Drop off and my vehicle pick up took less than 12 minutes, as I was watching the clock closely, due to a dinner I had scheduled in Riverside. While I was waiting for my vehicle to pulled out of the Repair Garage David (Service Manager) came out of his office to great me and double checked everything to make sure I was satisfied and on my way as quick as possible. Thank you, Walter's Audi Service Team. More
Stacy has been my service advisor for my last 2 Audi's, so for the last 7 years. I really like how I always get the same advisor, a lot of dealerships just stick you with who is available. I don't Audi's, so for the last 7 years. I really like how I always get the same advisor, a lot of dealerships just stick you with who is available. I don't have a single complaint about her. She is incredibly friendly and always takes care of me when I come by and to be perfectly honest its a pleasure dealing with her. More
Annie was absolutely amazing!!! I am definitely a returning customer for Annie. She was attentive, a pleasure to talk to and always concerned about my needs. I would absolutely recommend Annie in the returning customer for Annie. She was attentive, a pleasure to talk to and always concerned about my needs. I would absolutely recommend Annie in the future. More
4 adjectives one can say about Stacy: trustworthy, responsible, truthful and honest. She said she would treat me the same way as if I were her sister (which I am not). She let me know exactly what w responsible, truthful and honest. She said she would treat me the same way as if I were her sister (which I am not). She let me know exactly what was wrong with the car; she had Brian, the head mechanic, come and talk to me about my 2001 Audi. I felt comfortable knowing my car was in "good hands" and that they (Brian and Stacy) were straight and frank about what my poor car needed – it needs to be retired but that's a conversation for another time! In any event, you cannot go wrong in bringing your car to Walter's Audi for servicing. Reliable, true to their word – in this day and age of "being taken advantage of" I can honestly say you won't be here. More
This was my first time coming to Audi for my service due to a MIL.I felt very welcomed. Jesus Moya made the process fast and easy, Very professional and kind.He got me on my way with a Audi loaner until my to a MIL.I felt very welcomed. Jesus Moya made the process fast and easy, Very professional and kind.He got me on my way with a Audi loaner until my car was ready at no cost.Thanks Jesus. More
Stacy and Jesus always make me feel so welcome. This is my third Audi in the past 10 years and I am treated with such warmth each and every time I need to come to the service department. I would never tak my third Audi in the past 10 years and I am treated with such warmth each and every time I need to come to the service department. I would never take my car anywhere else. More