Audi Riverside

BUYING AN AUDI Q5 Been searching for an AUDI Q5 2.0T for the past month and still trying to decide if I want to buy it now or later of the year. Jay Baik tireless effor Been searching for an AUDI Q5 2.0T for the past month and still trying to decide if I want to buy it now or later of the year. Jay Baik tireless effort to get me to Walter's and see him made me and my wife decided to stop by 06/02/14 (our anniversary) at Walter's. As we got there I asked for Mr. Jay Baik, and one of the saleperson went to get Jay for us. As we met Jay, he made us comfortable in his office in the second floor, and ask what he can do for us. We told him we had a trade in vehicle and wanted to buy the Audi Q5 2.0T if the price is right. Jay took us to the lot to see the Q5 we wanted. Showed us the car and all the usage of the controls prior test driving it. I test drove the car and my wife and I really like it. Dealing paperworks and the value of our trade in vehicle for what we want was the most easy part of the negotiating factor with Jay. I did not feel any pressure from Jay in buying the car and so as with Jose Padilla, the company's financing person. Every Audi Q5 details and options were all discussed to us if wanted to get it. As we finalized and signed all the papers, Jay showed and demonstrated to us all the controls and usage of the car. Set up our i-phone bluetooth, and tested if it actually sync with my phone prior leaving. Buying my car at Walter's with the assistance of Jay Baik was the most easier and comfortable experience for me. Jay is great, I recommend him to anyone. More

Highly recommend buying from Walter's Audi I was looking for a certified pre-owned Audi A6 and noticed one at Walter's Audi so I sent a note inquiring. I was promptly contacted back about the I was looking for a certified pre-owned Audi A6 and noticed one at Walter's Audi so I sent a note inquiring. I was promptly contacted back about the car by Brett McKinley. He arranged to set up an appointment for a test drive. The buying process was quick and easy which was great given I had my two younger sons with us. Jose Padilla worked us through the financing paperwork and options and we were quickly on our way. It was a positive experience. I highly recommend buying from Walter's Audi. Ask for Brett and he'll take care of you. More

BRETT MCKINLEY Brett Mckinley provided excellent customer service, was very thorough in explaining the use of mechanisms and so forth. I definitely recommend this de Brett Mckinley provided excellent customer service, was very thorough in explaining the use of mechanisms and so forth. I definitely recommend this dealership and Brett to my friends and family for a future purchase. I am happy with my car but more with the efficiency of the process, we were in and out in no time! More

Excellent Audi Service Provider I am very pleased with Walter's Audi service department and if you have any service needs for your Audi I do highly recommend that you check them out. I am very pleased with Walter's Audi service department and if you have any service needs for your Audi I do highly recommend that you check them out. Definitely one of the best around. More

Never Disappoints Have been coming here for years. No matter the reason, I am always greeted with a smile. James checked me in and Stacy kept me updated on the service Have been coming here for years. No matter the reason, I am always greeted with a smile. James checked me in and Stacy kept me updated on the service being performed. She delivered my car when promised and went over everything that was done. She even walked me out to make sure I was happy with everything. Great team at Walters. More

Purchase of new A-5 Annie was wonderful to work with! She is very personable and she really listened to find out the things that were important to me, and then made reco Annie was wonderful to work with! She is very personable and she really listened to find out the things that were important to me, and then made recommendations based upon those things. Then, when she was going over the car's features, she really focused on the areas that I needed help on without overwhelming me. More

10 stars out of 5! traveling from Las Vegas to Santa Monica, my vehicle breaks down. nearest Audi dealership was in Riverside. My vehicle was towed by Audi roadside assi traveling from Las Vegas to Santa Monica, my vehicle breaks down. nearest Audi dealership was in Riverside. My vehicle was towed by Audi roadside assistance. I didn't choose Walters Audi on my own. This dealership was the nearest one to where I was at the time.... Now... im so glad this was the store my car was taken to. Linda provided excellent customer service, she kept me updated and called me back to provide status on the repairs to my car. She went above and beyond when repairs needed to be submitted to Audi for warranty reasons. She always had my best interest in mind. Next time im in the need for a car... I will seriously consider driving to riverside to buy. Service manager also called afterwards to make sure I was satisfied with the service i had gotten. More

Stacy is amazing I really enjoy coming to walters audi because of Stacy. She makes you feel like you are part of the family and puts you at ease. Her wonderful person I really enjoy coming to walters audi because of Stacy. She makes you feel like you are part of the family and puts you at ease. Her wonderful personality and laugh are infectious and she makes the whole experience one to look forward to and not dread. Aside form that she always goes above and beyond what is needed or required. She takes pride in her work and it shows. She is truly an asset and I look forward to my next visit to walters. Thanks Stacy! More

Best customer service Julie was the best! She helped me buy my first car. She worked so hard to make sure I had the best experience. She worked even after the dealership c Julie was the best! She helped me buy my first car. She worked so hard to make sure I had the best experience. She worked even after the dealership closed so that we could send her the paper work. She was truly amazing! More

A Great Experience! Alejandro Ortiz is the most outstanding car salesman I have ever encountered in all of my car buying years! Friendly, courteous and extremely knowled Alejandro Ortiz is the most outstanding car salesman I have ever encountered in all of my car buying years! Friendly, courteous and extremely knowledgeable about Audi, the vehicle and the history of the company. He was quite amazing. I loved learning all the reasons why I love my car so much! Thank you Alex. More