Audi Riverside

They make it happen! Great dealership. Understand's customers needs. Very helpful and accomodating. Fast transaction, great price for the car I got, Difinitely a 5 star de Great dealership. Understand's customers needs. Very helpful and accomodating. Fast transaction, great price for the car I got, Difinitely a 5 star dealership. Thank you. More

Mike Saia " customer" Mario and Chris were easy to work with and they were able to get the sale completed for me in the time frame l needed. I would highly recommend Walte Mario and Chris were easy to work with and they were able to get the sale completed for me in the time frame l needed. I would highly recommend Walter's Audi to anyone who is looking to purchase a new or CPO Audi vehicle. More

customer very friendly personnel. very knowledgeable and helpful.very impressed with test drive experience with Mario which change my mind from Jaguar and Mer very friendly personnel. very knowledgeable and helpful.very impressed with test drive experience with Mario which change my mind from Jaguar and Mercedes to Audi! Eric Dawes was very professional and a comfort to deal with. Mario, Eric, and Stacey made me feel like I was home visiting family. Simple my best car buying experience EVER!!! More

Excellent Service Every time I go to Walters Audi, it is a very pleasant experience. I needed a repair on the convertible top of my A4. Insurance wouldn't cover it, Every time I go to Walters Audi, it is a very pleasant experience. I needed a repair on the convertible top of my A4. Insurance wouldn't cover it, so I called Audi direct. They said they would contact Walters and speak with them. David stepped up and fought for me and the top was repaired at no cost. I really appreciated the support from David, Jesus, and Stacy. What a great team and they are all assets to your company. It is always a pleasurable experience coming in the service department. Everyone is so friendly and helpful. Thank you so much David. More

Great customer service. Very attentive to customers. I liked how the sales person listened to our needs and how he was able to help us out. I liked how the sales person listened to our needs and how he was able to help us out. More

Chris Chavez and Walter's Audi I had an excellent experience buying a CPO Audi from Walter's Chris Chavez was extremely professional and helpful during a long process and eventuall I had an excellent experience buying a CPO Audi from Walter's Chris Chavez was extremely professional and helpful during a long process and eventually helped me to get a great price on exactly the car I wanted. He was always helpful and never pushy and he delivered precisely what we had agreed on. This was especially impressive as I had to fly from the Bay Area to finalize the deal-- many car dealers would have tried to change something at the last minute after I had invested time and money to come and pick up the car. Instead, Chris had the car and paperwork ready, as agreed and with no surprises. He has also been great in answering followup questions even though the deal is done and I am now hundreds of miles away. The entire staff at Walter's was great-- truly a first rate operation. I've bought a lot of cars and I've never had as good an experience. More

I love Walter's Audi!! I've been going to Walter's Audi in Riverside for about 4yrs. now & have always had a wonderful experience! I'm on my 3rd Audi now and all of my servi I've been going to Walter's Audi in Riverside for about 4yrs. now & have always had a wonderful experience! I'm on my 3rd Audi now and all of my service has been done at this dealership. Stacy Samuel has always been my service "go to" girl the whole time & I just love her - she's always on top of what needs to be done & gets it done. It's always a pleasant experience, usually in & out in no time at all. I had to leave my car overnight recently, but was given a loaner car in the meantime - I love that kind of customer service. Walter's Audi is #1 in my book now & in the future :) More

Stacy Samuel gets 10 stars My service experience was nothing but fantastic. I always feel like Im family. Stacy makes bringing my car in for a service like a red carpet event. My service experience was nothing but fantastic. I always feel like Im family. Stacy makes bringing my car in for a service like a red carpet event. More

Very Impressed It was really refreshing to meet someone with such great product knowledge. Julie took the time to discuss the Q5 with me and discuss all of it's feat It was really refreshing to meet someone with such great product knowledge. Julie took the time to discuss the Q5 with me and discuss all of it's features. She possessed great product knowledge and really worked hard to build a long term relationship. Thank you Julie! More

Certified Pre Owned Made Perfect! One word is all it takes to write this review: Perfection! This place should be the model for how all car dealerships operate. Came in to look at ( One word is all it takes to write this review: Perfection! This place should be the model for how all car dealerships operate. Came in to look at (and hopefully buy) an Audi Q7. I contacted Mario Lopez via the internet first to ask about a certified preowned model that they had on the lot. I got an immediate reply with all my questions answered and he got right to the bottom line on price (100% hassle free as it should be). A few days later, my wife and I drove from San Dimas to Riverside (over 30 miles) to see the car and meet Mario (keep in mind there is another Audi dealership just minutes from my house). We arrived at Walters pretty late on a Saturday afternoon and Mario was there to greet us as agreed. We went out, had a look at the car, took a test drive and to be honest, my wife and I were not as impressed with this particular q7 as hoped. We wanted a Q7, but this one was just not for us. It was acting a little glitchy with some features despite Mario trying his his best to get it working right. Now READ THIS all other dealerships... Mario turned to me and and said "this ones making me look bad today folks". No excuses, no BS. Thats HONESTY. These are very high tech vehicles and I of course understood things happen (it is preowned after all). Anyone shopping for a car would much rather have a salesman take this approach vs some BS storyline to try and close a deal. They had some other gorgeous CPO Q7s, so I asked Mario to show us a couple others that I had already previously seen on their website even though they were really above our price point. We found the perfect one for us. I really did not think one of these models would be possible due to the cost, but between Mario and Sales Manger Jon Kienle they worked with us and got it right to the price we needed. By this time the dealership was getting ready to close, but we were never ever made to feel rushed. Everyone took their time and were extremely helpful. Next we were helped by Finance Manager Andy Bartoli and again other dealers should really take note. The PERFECT model how the finance and paperwork process should go down. He clearly explained everything and again right to the point with no games. After we were done, Mario greeted us again with our new CPO Q7 all detailed and ready. Now even though it was well passed the dealership closing, he took the time to go through the car and all the features etc. There is much to learn with these awesome vehicles, so Mario offered to come out to me in a week or two for a follow up to again go over the car, WOW, thats service! If you are looking for a new or used Audi, these guys and gals are the place to go. I don't care if you live in Santa Barbara or San Diego, take the drive (besides you will have so much fun driving home in your new Audi, you will be happy you did). Thank you to Walters team. We will be back :-) More