Audi Riverside

Stacy is amazing I really enjoy coming to walters audi because of Stacy. She makes you feel like you are part of the family and puts you at ease. Her wonderful person I really enjoy coming to walters audi because of Stacy. She makes you feel like you are part of the family and puts you at ease. Her wonderful personality and laugh are infectious and she makes the whole experience one to look forward to and not dread. Aside form that she always goes above and beyond what is needed or required. She takes pride in her work and it shows. She is truly an asset and I look forward to my next visit to walters. Thanks Stacy! More

Best customer service Julie was the best! She helped me buy my first car. She worked so hard to make sure I had the best experience. She worked even after the dealership c Julie was the best! She helped me buy my first car. She worked so hard to make sure I had the best experience. She worked even after the dealership closed so that we could send her the paper work. She was truly amazing! More

A Great Experience! Alejandro Ortiz is the most outstanding car salesman I have ever encountered in all of my car buying years! Friendly, courteous and extremely knowled Alejandro Ortiz is the most outstanding car salesman I have ever encountered in all of my car buying years! Friendly, courteous and extremely knowledgeable about Audi, the vehicle and the history of the company. He was quite amazing. I loved learning all the reasons why I love my car so much! Thank you Alex. More

Dennis D. Van Nostran Loved my entire experience at Walters Audi dealership from the moment I walked in and was greeted by Mario , no pressure sales approach and understand Loved my entire experience at Walters Audi dealership from the moment I walked in and was greeted by Mario , no pressure sales approach and understanding my situation I left with exactly the car and deal I was hoping for, thank you Mario and all of Walters employees. More

Great Team Effort! Annie Cardone started the process with a test drive of a beautiful 2014 S5 and David Le closed the deal the following day. The car buying experience w Annie Cardone started the process with a test drive of a beautiful 2014 S5 and David Le closed the deal the following day. The car buying experience was fantastic at Walter's Audi and I am now the proud owner of a 2014 Monsoon Gray Audi S5! Thank you to the whole team at Walter's Audi More

Excellent customer service Annie Cardone Annie Cardone expertise and knowledge of the vehicle that I purchased was such a great help. She took her time to make sure that I had the knowledge t Annie Cardone expertise and knowledge of the vehicle that I purchased was such a great help. She took her time to make sure that I had the knowledge that I needed to get me on the road. Working with her was such a great pleasure. I would recommend her to anyone that was in the market to purchase an Audi vehicle. Great personality!!!!!! More

Superb Service Provider We have had an Audi A6 for some time and have been coming to Stacy for service for years. She is very friendly, makes you feel part of the Audi family We have had an Audi A6 for some time and have been coming to Stacy for service for years. She is very friendly, makes you feel part of the Audi family, and goes above and beyond in giving great service. She is very educated about the Audi cars and SUVs and suggested Q7 to me when we were talking about features I like. My conversation with her convinced me to change out of my BMW to an Audi SUV. Because of her suggestion and service care and quality, my first choice for shopping for our new Q7 was at Walter's Audi (even though we didn't have the best sales experience when we shopped for our A6 at Walter's a few years back; the sales rep wasn't too educated on the A6 features back then). I am glad all worked out this time and we purchased our Q7 from Walters and know it will be well taken care of with Stacy's superior service. Thanks Stacy! More

BEST EXPERIENCE EVER I have probably purchased over thirty cars in my seventy years but never had a completely positive experience, start to finish, that I had with Walter I have probably purchased over thirty cars in my seventy years but never had a completely positive experience, start to finish, that I had with Walters Audi of Riverside. Beginning with my first test drive to the final delivery I could not have been happier. Everyone seemed deeply concerned that I understood the A6 and the Walters brand. I actually made an offer on a 535 BMW but the experience with the dealer convinced me to test drive the Audi A6 and that test drive, along with the great experience, converted me from BMW to Audi. We ordered the A6 because we wanted a specific color and many options, ordered in January and it arrived May 2nd. Our delivery experience with Jay Baik was very professional and so comfortable I almost, not quite, but almost forgot I was spending a small fortune but you get what you pay for and I'm so please with every aspect of Walters and the A6. I noticed my wife looking closely at the Q5 and I think we may end up a two Audi family soon. More

From Near Disaster to Perfection Our Audi Q7 was towed in to Walters Audi on the Friday of Easter weekend. Not a great time to expect anyone to help with a car until the following Mo Our Audi Q7 was towed in to Walters Audi on the Friday of Easter weekend. Not a great time to expect anyone to help with a car until the following Monday. However, David Ranciglio, Service Manager, and Stacy Samuel, went above and beyond the call of duty to make sure we would have a loaner car, and to make our life as easy as possible. We were told that what happened was a catastrophic problem after the gas pump emploded. Any other dealer would have taken an easier route by letting the insurance company lead the program. However, These wonderful people knew that the insurance company's way of wanting to fix our car, would first, take over a month to get the car fixed, and secondly, was definitely not the way they felt that the Audi manufacturer would want the car to be serviced. David and Stacy were not willing to cut corners or compromise! And so they ent directly through the Audi Company, and got our car fixed perfectly. In addition, they gave us a loaner car as they knew the major problem would not be easily remodied. Did I mention that we live in Calabasas!! They brought our car to our office--from Riverside!! Talk about "door to door service!" Thank you so very much David Ranciglio, and Stacy Samuel, for your courtesy, for your reassurance that our car would be fixed properly, and for your continuous attention to detail. You are the best!! Sincerely, Gary and Barbara Freedman More

Awesome!! Just wanted to thank Stacy and the the whole service team for always taking care of me and my car. I always experience the best customer service and m Just wanted to thank Stacy and the the whole service team for always taking care of me and my car. I always experience the best customer service and my car is always looking and riding great!!! More