Audi Riverside

service dept. Stacy Samuel Brought the car in for a warranty item. as usual....the service and knowledge was excellent. Can always count on Stacy and her team. Thanks again. Brought the car in for a warranty item. as usual....the service and knowledge was excellent. Can always count on Stacy and her team. Thanks again. More

Great service Service went well, Javier Juarez was helpful and accommodating. Received daily updates on the status of my car while in service which was good, I appr Service went well, Javier Juarez was helpful and accommodating. Received daily updates on the status of my car while in service which was good, I appreciated the consistency. Was accommodated with an extra day with the loaner car to facilitate my convenience. More

Excellent The service was excellent. I got exactly the car I wanted and the deal I got was better than expected. Brett Mckinley did an amazing job at explaini The service was excellent. I got exactly the car I wanted and the deal I got was better than expected. Brett Mckinley did an amazing job at explaining all the features of the car. More

A Great experience!!! Being at Walter's Audi always is a great experience, because of the great service and personalized treat. Being at the dealership is like being in Fa Being at Walter's Audi always is a great experience, because of the great service and personalized treat. Being at the dealership is like being in Family, I highly recommend be part of Walte's , you'll never be disappointed. More

Customer Service is Key At Walter's Audi I am treated with respect, they are happy to see me and they do everything to make sure I am satisfied. At Walter's Audi I am treated with respect, they are happy to see me and they do everything to make sure I am satisfied. More

Excellent Service This is the only place that I look forward to making a trip to for their service department! They have always gone out if their way to address any con This is the only place that I look forward to making a trip to for their service department! They have always gone out if their way to address any concerns or questions I have about my vehicle and ensure a pleasurable experience. As a business owner, the level of professionalism here is truly something to be admired. More

Great deal on an Audi A3 Syed was a great help and did an excellent job in showing me what I wanted. I would definitely recommend Walters Audi to a friend as well as everyone Syed was a great help and did an excellent job in showing me what I wanted. I would definitely recommend Walters Audi to a friend as well as everyone else! More

Good experience Walter's Audi is one of my favorite dealerships. They are courteous and professional and they generally treat my car with the same care as I do. I'm t Walter's Audi is one of my favorite dealerships. They are courteous and professional and they generally treat my car with the same care as I do. I'm the type of person who pays attentions to the details, the little things, and Walter's generally delivers. For my most recent service visit, I stopped in for warranty work, a recall, and a couple of service items. I met and worked with Javier Juarez for the first time. He was friendly and helpful and went the extra mile to get a loaner car for me and even got me a discount on the service. Thank you for everything! One item to note for improvement purposes: During my past couple of visits to Walter's, the service advisors have promised to follow up with me regarding the on-going progress of my car, and haven't. During the most recent trip, I received a text message from the dealership which said to save it into my phone in order to receive updates, but I didn't receive any. Both times, I had to follow up myself regarding the status of my vehicle and it was a little frustrating. So, follow-ups could use some improvement. That said, Walter's has always been flexible and generous with my schedule, even offering to let me keep the loaner car a little longer if needed. More

The best experience buyin a new car we have ever had..... It was one of the best if not the best new car buying experiences we have ever had. From the receptionist who answered the phone all the way up to th It was one of the best if not the best new car buying experiences we have ever had. From the receptionist who answered the phone all the way up to the sales manager. We have bought 4 new cars in the last 5 years and what a pleasure it was in buying a car form Walter's Audi. After we filled out the quick application on line Jennifer called us right away and was very friendly and answered all of our questions. We then spoke with Brett McKinley, probably one of the friendliest guys you will ever meet, a top notch salesman. Of course we all have reservation on going in and dealing with the haggling that goes along with buying a car and all I can say is how easy and simple they made the experience. Brett showed us several A5's and once my wife picked the one she wanted we were only in Brett's office about 10 minutes then we were off to sign paperwork :). After the very short negotiation process we met Dana Clayton who made the final decision on the deal. What a class act he was. Then we were off to Finance where we met Jose Padilla. Jose made the paperwork process relaxing and very smooth. He explained everything in detail and made us feel very comfortable. Well all we can say is that if you are in the market for a new car you would be doing yourselves a disservice if you did not give this dealership a chance. My wife and I had worked in the car dealership trade for over 5 years and this store is definitely not your average dealership. Brett, Dana, Jose and all the staff there we just want to thank you for a unforgettable experience in buying our first Audi and we know it will not be our last. More

Great We were treated great from the time we got there til we left and Ronald Frazier made sure everything was in order with our visit . He took time to exp We were treated great from the time we got there til we left and Ronald Frazier made sure everything was in order with our visit . He took time to explain what was taken care of and asked if we needed anything ,the staff was friendly . I would recommend Walters Audi to others . More