Audi Riverside

Service the way it's supposed to be After bringing my Audi to the dealership close to home for two years, I felt there had to be something better so I searched for a new dealership serv After bringing my Audi to the dealership close to home for two years, I felt there had to be something better so I searched for a new dealership service shop. Walter's Audi is 60 miles from my home but I felt it was worth a try. Now I'm kicking myself for not bringing my car to them sooner. The intake process is fine-tuned, explanation of service to be performed is clear and attention to issues that may need attention in the future is no-pressure and very informative. I was given an estimate of the time it would take to service my car (unlike the "other" dealership) and a thorough review of the multi-point inspection (break pads, tire tread remaining, etc.) so I could make future plans as those items needed attention. The waiting area is nicely stocked with fresh coffee, pastries, fruit, bottled water along with secure wifi, a TV ... everything you'd expect from a service shop catering to high-end clientele. The service representatives are professional, competent and very friendly. I have made Walter's Audi my go-to for Audi service from now on. More

excellent service experience with Cory Williams at Walter's I had excellent service experience with Cory Williams at Walter's Audi. After finished the leasing process,he was very patient to explain all of major I had excellent service experience with Cory Williams at Walter's Audi. After finished the leasing process,he was very patient to explain all of major features and new convenient features of my new leased car Audi S5, also taught and helped me to go through a lot of set up process. Overall I gave him five star rating for his service! More

Mycal Heffner and Alex gave excellent service! I love the Royal Treatment my husband and I received when we brought the Audi in to service. I'd recommend this dealership any day. I love the Royal Treatment my husband and I received when we brought the Audi in to service. I'd recommend this dealership any day. More

Excellent service Anthony Perez was absolutely very helpful. His customer service was excellent. He made me feel comfortable by treating me just like everyone else. H Anthony Perez was absolutely very helpful. His customer service was excellent. He made me feel comfortable by treating me just like everyone else. He didn't look me down just because I am a woman who doesn't know much about cars. More

Sweet Audi Visited Walters Audi and secured a sweet deal on my new Audi. I am so happy with my car and the service provide by Todd Bellis and the entire staff. Visited Walters Audi and secured a sweet deal on my new Audi. I am so happy with my car and the service provide by Todd Bellis and the entire staff. I was made comfortable during my visit and later showed how all the features on my new Audi worked. Thanks for the pleasant experience and of course my new ride! More

My third visit to this dealership. Great service every time. I brought my Q5 in for beak noise. Right away I knew the mechanics and service personnel ( Stacy Samuel and Alex Ortiz) would take good car of my car. I brought my Q5 in for beak noise. Right away I knew the mechanics and service personnel ( Stacy Samuel and Alex Ortiz) would take good car of my car. They didn't let me down. I didn't have to work on this day so I waited in the lounge area. Hot coffee and danishes mmmm. New beaks and rotors on a European car aren't cheap but Walters stepped up with some surprise discounts. Wow! Who doesn't like discounts? But the real joy was the the sense of security in knowing my car had been serviced by top professionals and my girl was again running at peak performance. Thank you Stacy for taking such good care us. K. Sutton More

Very Professional Todd Bellis was great to work with. I am a first time Audi owner so I knew only what I'd read on-line about them. Todd was very knowledgeable and took Todd Bellis was great to work with. I am a first time Audi owner so I knew only what I'd read on-line about them. Todd was very knowledgeable and took the time to explain everything to me. He made things clear every step of the way. He was straight forward with me when it came to the dreaded negotiations and didn't waste my time. Robert Little in Finance was awesome as well, straight to the point but very friendly and made it painless! Everyone I came in contact with at Walter's dealership was friendly and helpful.I love my new Q5 and see me wanting to be an Audi Owner for life. More

Great customer service is always appreciated! I was immediately met by a service advisor upon my arrival. I had an appointment and I was asked if I had any other concerns about my vehicle. I actua I was immediately met by a service advisor upon my arrival. I had an appointment and I was asked if I had any other concerns about my vehicle. I actually felt like a valued customer and not just a customer which made me feel very comfortable. I asked if I could have a loaner vehicle and it was ready for me. So my overall experience was excellent no complaints whatsoever. More

They helped me get my dream car! Thank you to Todd Bellis for getting me into my Audi A3! It has been along time since I’ve had a new car and your patience with showing me only the ba Thank you to Todd Bellis for getting me into my Audi A3! It has been along time since I’ve had a new car and your patience with showing me only the basic features was so appreciated! I still laugh at me asking you, “what does the “E” mean in my rear view mirror?” I have a long way to go to learn them all! Todd showed empathy, he listened and he was quick to reply to my text the very next day! I want to thank Mike Anchondo for the pizza and shopping spree, and to Rob Little for sharing funny stories of public transportation while making the signing of the paperwork quick and easy. ~Tera Sillett More

Best dealer ever! Came in looking at used cars and Syed helped me find my dream car. Process was quick and easy. He walked me through the whole process and very clearly Came in looking at used cars and Syed helped me find my dream car. Process was quick and easy. He walked me through the whole process and very clearly let me know what each option would cost. More than happy with the experience! More