Audi Princeton

Great sales service Larry is extremely pleasant to work with He goes out of his way to make customers feel comfortable with their purchase. He is readily available at Larry is extremely pleasant to work with He goes out of his way to make customers feel comfortable with their purchase. He is readily available at all working hours and very responsive to communication More

Finally found what I was looking for I shopped around A LOT. I was pretty particular about what I wanted and had contacted half a dozen dealerships looking for it. Princeton VW was easi I shopped around A LOT. I was pretty particular about what I wanted and had contacted half a dozen dealerships looking for it. Princeton VW was easily the most interested in earning my business and making sure I got what I was looking for. Within minutes of reaching out I was contacted by Wally who listened to my request and definitely set me up with the right sales person. Oscar is really passionate about VW and really knows the cars. He understands the competitors and what sets VW apart. He seemed genuinely excited to talk to me about the car I was looking for and got me in it right away for a test drive. He was clear about all of the options and different packages. He even showed me pricing options and deals depending on what options I wanted. Ultimately, they did not have the exact car I was looking for but worked out a great deal for me and promised to find exactly what I wanted. Within 24 hours Oscar had located the car and even drove (3 hours each way) to get it for me. No one else I've worked with at any dealership over the years has gone that far out of their way to sell me a car without me have to settle on any detail and I really appreciated that. Bottom line: I love my new VW, it's better than I expected. I had a great experience and I'm really happy with the deal we were able to reach. I will be recommending Oscar to anyone looking for a VW (especially if they want a hatch or wagon) he's your guy. More

Best customer service! I just leased an Audi Q5. My salesman was Greg Sconzo. If I could give him more than 5 stars I would. Most of our deal was done over the phone so I I just leased an Audi Q5. My salesman was Greg Sconzo. If I could give him more than 5 stars I would. Most of our deal was done over the phone so I was definitely expecting shenanigans when I got there. He proved me wrong! Everything was exactly what he said it would be and they could not have treated me better! I have already recommended him to friends. I drove out from Brooklyn because they gave the best price for my trade and the lease! Thank you Greg!! I hope the return in 39 months goes just as smooth. Donna Orr More

Welcoming and Knowledgeable ! The team at VW Princeton was very helpful & knowledgeable, especially Oscar. Highly recommend! No high pressure tactics & easy to deal with. Finance s The team at VW Princeton was very helpful & knowledgeable, especially Oscar. Highly recommend! No high pressure tactics & easy to deal with. Finance staff (Diego and Matt) was also helpful and very customer friendly.. More

Very disappointed I brought my car in because the bottom was falling off (just bought this car two years ago from them). They said they fixed it but didn’t. When I br I brought my car in because the bottom was falling off (just bought this car two years ago from them). They said they fixed it but didn’t. When I brought it back they said the warranty had expired and I had to pay for it even though they never fixed it. I had to speak to a manager and they agreed to cover it on the warranty. They provided no loaner and could not look at the car for half a week. Then it sat on the lot for another half a week. They have to order all the parts. Nothing has been done on my car for one week now and I have no way to get to work. 5 star service... yeah right! More

Great experience Larry and jade was very helpful. I don’t have time to visit a delearship. They both helped me do most of the transaction through phone calls and email Larry and jade was very helpful. I don’t have time to visit a delearship. They both helped me do most of the transaction through phone calls and emails. Really helped out and all I had to do was pick up the car. Larry even went through everything the car had to offer. Even came in on his day off so I can get my car rather than pawn me off to another sales guy. Thanks for your help guys! Talk to you guys soon for my next car! More

Expression of thanks! I would like to express my sincere appreciation for the outstanding sales service provide to me by Greg. His professional demeanor, attention to detai I would like to express my sincere appreciation for the outstanding sales service provide to me by Greg. His professional demeanor, attention to detail and exceptional service will guide me to return to Princeton Audi. More

AWESOME experience! I had an AWESOME experience at VW. Oscar, my sales representative knew a lot about the car I was looking at and was very helpful. I would definitely r I had an AWESOME experience at VW. Oscar, my sales representative knew a lot about the car I was looking at and was very helpful. I would definitely recommend VW to anyone looking for car. More

Very very poor customer service & partiality I am really very unhappy with service department. This is forth time and every time I had very bitter and partially treatment. I will never ever come I am really very unhappy with service department. This is forth time and every time I had very bitter and partially treatment. I will never ever come back to this center and will not recommend any one. More

Great salesman! Very helpful pre, during and after the sale Oscar has been of great help getting me a car! It was my first car and he was very helpful in not only helping me choose a car that would fit my daily Oscar has been of great help getting me a car! It was my first car and he was very helpful in not only helping me choose a car that would fit my daily needs but explain clearly the differences between models and makes. He was also very empowering, I was able to move around the vehicles uninterrupted if I wanted to explore and was able to both schedule test drives and speak about deal terms clearly. Even after the sale, Oscar has been very helpful in organizing my paperwork and any logistical events that come up. Can not recommend enough!!! More