Back

Audi Plano - Service Center

Plano, TX

4.8
419 Reviews

419 Reviews of Audi Plano - Service Center

Sort by
June 15, 2023

Michael Bush did an excellent job, excellent communication and very helpful. He takes the time to explain and follow up. Promised kept and represents Audi well. More

by Joed469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Jun 19, 2023 -

Audi Plano responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 10, 2023

The service manage is a very professional person with tremendous personality. He has assisted me for the last 4 years at the Audi Plano location. More

by glaynew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Jun 14, 2023 -

Audi Plano responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 15, 2023 -

glaynew responded

Thank you

June 09, 2023

Had service work performed yesterday. Work was done as promised and in the time stated. James Merriman is the best service person I have worked including from Sewell. More

by faw6515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Jun 13, 2023 -

Audi Plano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 08, 2023

Took my car in for oil change and 40K maintenance service. I needed a loaner car and my Audi consultant advisor without hesitation was able to ensure he got me what I needed! I felt taken care of and More

by Sherry.yaft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Merriman
Jun 12, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Relatively easy to set up appt on line and get services done, expected duration for a big dealership More

by nar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Jun 01, 2023 -

Audi Plano responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 27, 2023

Recall work was done quickly and effectively. waiting area was very nice and offered all the amenities needed while waiting. More

by Dwitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
May 31, 2023 -

Audi Plano responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Been coming to this dealership for almost 20 years. The best staff around. Very professional. More

by Tonycinqu14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Moncivaiz
May 31, 2023 -

Audi Plano responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Plano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 26, 2023

Hands down the best service I’ve ever received! James went over and beyond repairing my car utilizing my warranty and taking extra time to find a key fob solution for me. I will always return to th More

by Daltxjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 31, 2023 -

Audi Plano responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

May 22, 2023

The service was amazing extremely helping and knowledgeable. James was friendly and helpful with us even got us in early to drop it off. More

by Jeffreypayne90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Merriman, James Benjamin
May 25, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2023

Anthony took great care of me- one call to setup, quick check in, 2 more calls to cover details and car was ready for a quick pick up. Anthony made sure to address all work needed and nothing that wasn’t- More

by -rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
May 22, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
9
...