Audi Plano - Service Center

This dealer has great customer service! Michael Bush was my service advisor and great at communicating with me while my car was waiting for a part. I was even able to use a loaner car. Ev Michael Bush was my service advisor and great at communicating with me while my car was waiting for a part. I was even able to use a loaner car. Everything was just as promised! More

World Class service and support! Adrian Moncivaiz went above and beyond to meet my needs! Adrian Moncivaiz went above and beyond to meet my needs! More

Always a great experience at Audi of Plano. Great dealership with very professional & skilled staff. Thank You!! Great dealership with very professional & skilled staff. Thank You!! More

My rep was able to secure a rental vehicle and was able to get the service done ahead of schedule when I told hom my schedule was tight. to get the service done ahead of schedule when I told hom my schedule was tight. More

I have nothing but great things to say about Audi Plano and the service I have received from them. In my travels I picked up 2 nails and ended with 2 flats on a sunday. Car was towed to Audi, I texted my and the service I have received from them. In my travels I picked up 2 nails and ended with 2 flats on a sunday. Car was towed to Audi, I texted my service manager, Gilbert and he texted me right back and first thing Monday morning they jumped on the car, got the tires and I picked the car up, washed and in top shape. They communicated with me every step of the way. Can not ask for more. This is my 3rd car purchased from Audi Plano. Audi is a great car and this dealership does a great job. Highly recommend! More

James Merriman is an excellent Service Advisor. I would recommend him to anyone! Service was quick!! I would recommend him to anyone! Service was quick!! More

I would highly recommend Audi Plano. James was very professional, helpful and knowledgeable . I always receive excellent customer service upon my arrival at the dealership. James was very professional, helpful and knowledgeable . I always receive excellent customer service upon my arrival at the dealership. More

I have been taking my Audis to Audi Plano for 17 years. Never a problem or issue and if there was, it was taken care of. Service and Sales Great. Always comfortable. No pressure with anything. Never a problem or issue and if there was, it was taken care of. Service and Sales Great. Always comfortable. No pressure with anything. More

Nicely greated and attended by the advisor allocated to the service. He explained the additional services recommended too and his recommendations. the service. He explained the additional services recommended too and his recommendations. More

Michael is always friendly, helpful, and communicates in a timely manner. Everyone in the service depart at plano audi are also friendly and helpful. a timely manner. Everyone in the service depart at plano audi are also friendly and helpful. More