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Audi Plano - Service Center

Plano, TX

4.8
419 Reviews

419 Reviews of Audi Plano - Service Center

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August 10, 2023

I would highly recommend Audi Plano. James was very professional, helpful and knowledgeable . I always receive excellent customer service upon my arrival at the dealership. More

by Lucy Spasher Thuku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Aug 14, 2023 -

Audi Plano responded

Hi Lucy, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

August 04, 2023

I have been taking my Audis to Audi Plano for 17 years. Never a problem or issue and if there was, it was taken care of. Service and Sales Great. Always comfortable. No pressure with anything. More

by Calabresesteph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in Service depth. I know David Adami.
Aug 08, 2023 -

Audi Plano responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Plano. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2023

Nicely greated and attended by the advisor allocated to the service. He explained the additional services recommended too and his recommendations. More

by Audi proud owner
Recommend Dealer
Yes
Employees Worked With
James
Aug 07, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Michael is always friendly, helpful, and communicates in a timely manner. Everyone in the service depart at plano audi are also friendly and helpful. More

by Tiffany Drews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Jul 19, 2023 -

Audi Plano responded

Tiffany, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Plano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 04, 2023

The dealership is awesome. However the front desk service guy Andrew I believe was his name was rude, unprofessional and not very nice. More

by cquino74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 06, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 27, 2023

Great and professional personal! Simply put: “the best of the best!!” My cont kept me abreast of the work being, More

by Glenn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Jun 30, 2023 -

Audi Plano responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2023

Anthony was an amazing communicator and took care of every detail of my cars service. He is thorough, fast, and 100% transparent! More

by honey.jessica
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony, Service Advisor
Jun 27, 2023 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2023

Gilbert is fantastic. Gets me in and takes care of everything I need done. Audi Plano is very good and I look forward to going back there. More

by Jcombs0318
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gilbert Salas
Jun 23, 2023 -

Audi Plano responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 19, 2023

I absolutely love this dealership. Each service gentlemen I work with provides above average service. The explanations and suggestions for car service and maintenance are never pushy More

by Huneiipot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Jun 22, 2023 -

Audi Plano responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 16, 2023

Excellent customer service and communication. Worked with Ven in the Service department and will plan to do so in the future. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ven
Jun 19, 2023 -

Audi Plano responded

Hello Jeff, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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