Audi Plano - Service Center

From the initial phone call for an appointment to the greeting at the service drive, my experience was 1st class. My service advisor Ven M. quickly understood the criticality of taking care of my pride a greeting at the service drive, my experience was 1st class. My service advisor Ven M. quickly understood the criticality of taking care of my pride and joy R8. He made me feel comfortable that it was in the best of hands. Ven kept me abreast of its status during its stay. Very pleasant experience. More

Service department is top notch. James, my advisor was extremely knowledgeable, kept me informed and treated my car with respect. He was great. James, my advisor was extremely knowledgeable, kept me informed and treated my car with respect. He was great. More

Great service advisor and honest with findings and recommendations. This is my 3rd Audi and looking to more. recommendations. This is my 3rd Audi and looking to more. More

Great service. The consultant Ven kept me updated all through completing needed repairs. As we are a one car family, we really appreciated the loaner car provided w The consultant Ven kept me updated all through completing needed repairs. As we are a one car family, we really appreciated the loaner car provided while waiting. We’ll be back. More

Good dealership but lot of pushing for upsales specifically by serving department. I usually go here for annual serving but every single time advisers push for more recommendations to get done whi specifically by serving department. I usually go here for annual serving but every single time advisers push for more recommendations to get done which actually need to be done in distant future. If they being little more honest and let customer decide what's actually needed. More

Audi Plano always does a great job servicing my vehicles. From the minute I drive into the garage I feel taken care of! Someone is always there to greet me with a smile and to make sure I am checked in for m From the minute I drive into the garage I feel taken care of! Someone is always there to greet me with a smile and to make sure I am checked in for my service. Maintenance is done in a timely manner and the tech sends a video to show exactly what was done to my vehicle and to point out anything that will be needed on my next visit. My consultant Adrian is amazing! He is extremely helpful and always makes sure my appointment goes smoothly! Audi Plano is the best service department in the business!! More

It’s always a great service at Audi plano Centre. I have regretted any day with them. I will do business with them over and over. I have regretted any day with them. I will do business with them over and over. More

The service department at Audi Plano is incredible! I have had a few issues with my car over the last few years and the service department manager and my service rep Michael Bush have always gone absol I have had a few issues with my car over the last few years and the service department manager and my service rep Michael Bush have always gone absolutely above and beyond trying to over communicate with me the status of my services, continuously educate me and provide clarity on any questions I have, and ensure my issues get resolved swiftly and with little to no inconvenience. 100% recommend them and cannot speak highly enough about Michael! More

Bryan Cabrera has been absolutely fantastic in assisting me with the issues and maintenance of my vehicle. His communication with things has been one of the best experiences I’ve had in and dealings, and tr me with the issues and maintenance of my vehicle. His communication with things has been one of the best experiences I’ve had in and dealings, and transparency and honesty does not go unnoticed. I greatly appreciate having him as someone looking over my case whenever I come to audi. He is an absolute stellar employee and person. Audi plano has a good one on there hands. More

Audi of Plano provided quality service on my SQ7 with clear communication of what needed to be done clear communication of what needed to be done More