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Audi Plano - Service Center

Plano, TX

4.8
435 Reviews

435 Reviews of Audi Plano - Service Center

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March 22, 2024

My service advisor (Gilbert) was excellent and kept me up to date on my vehicle status along the way. Very much appreciated. I will definitely bring my vehicle back in the future. More

by Chad Branum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert (Service)
Mar 23, 2024 -

Audi Plano responded

Hello Chad, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2024

Service advisor Mike Bush was very friendly and itemized maintenance needs. He gave me options on what to perform and helped with available discounts More

by hjbgator67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bush
Mar 21, 2024 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2024

Bryan CabrerA was very helpful in resolving my issues and professional and very communicative all the time More

by Enzo
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Mar 15, 2024 -

Audi Plano responded

Hello Enzo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 09, 2024

Adrian is by far the best and most consistent person you can ask for when it comes to Audi Plano More

by Danielnepodtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Mar 12, 2024 -

Audi Plano responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adrian here at Audi Plano! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2024

I’ve been a repeat customer of Audi Plano for years. I’ve always had a great experience and they do a fantastic job of making sure the client is put first More

by Armycane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva
Mar 12, 2024 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2024

Excellent service & turnaround Gilbert provided repairs with extended warranty I would higher recommend this dealer More

by adarver
Recommend Dealer
Yes
Employees Worked With
Gilbert Salas
Mar 09, 2024 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

February 28, 2024

Staffs are very courteous and professional I got excellent service and car was done in timely manner More

by pnguyentx2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Mar 03, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 28, 2024

always great service and stick to quoted prices and time schedules comfortable waiting area and great connectivity More

by kieron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Mar 03, 2024 -

Audi Plano responded

Hi kieron, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 23, 2024

The dealerships has been mostly responsive to my needs. I had some issues back when they had no loaners, but those seem to have been resolved. My service advisor (Michael Bush) does a great job and always More

by annedallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Feb 27, 2024 -

Audi Plano responded

Hi Annedallas, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2024

Brian was awesome! Great customer service! He answered all the questions I had for my car. I definitely recommend him ! He is very friendly and knowledgeable . More

by rozydossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 23, 2024 -

Audi Plano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Plano. We hope to be of service to you again in the future. Best wishes, Audi Plano

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