Audi Plano - Service Center

I found the staff to be highly professional and extremely courteous. Their customer service and knowledge is impeccable. courteous. Their customer service and knowledge is impeccable. More

Audi Plano is an outstanding dealership and their service department is phenomenal. I would highly recommend them! department is phenomenal. I would highly recommend them! More

Always professional and courteous always kept in the loop as to progress of repairs are as to progress of repairs are More

We overpaid for an oil change and because the car had not reach 10000 miles you charged us for services we did not recieve. Needless to say that was it. I have a BMW I bought at Sewell so you can guess why I reach 10000 miles you charged us for services we did not recieve. Needless to say that was it. I have a BMW I bought at Sewell so you can guess why I expected something better. We asked for an itemized receipt and you team could not provide it. Why I rated you two stars is still a mystery. More

The service here I received with my rep Anthony Berry was excellent. He was super helpful and listened to my needs as a customer. Grateful for him making my experience as smooth and simple as possible. Highl excellent. He was super helpful and listened to my needs as a customer. Grateful for him making my experience as smooth and simple as possible. Highly recommend. More

I really appreciate the service I get on my cars . I highly recommend Jorge and Audi Plsno. I highly recommend Jorge and Audi Plsno. More

The service dept did a good job getting me in and out for my 20k service my 20k service More

Excellent service once again. Scheduled an oil change and state inspection. The Service rep contacted me once the techs had a chance to look at the car. They recommended an ali Scheduled an oil change and state inspection. The Service rep contacted me once the techs had a chance to look at the car. They recommended an alignment and new windshield wipers. Glad I took their advice. My car rides so much smoother. As a bonus, my car is "new car" clean, inside and out. Thanks! More

Everyone is very nice and keeps you updated on the process the whole time. Love the videos! process the whole time. Love the videos! More

I have been using Audi Plano for several years. I have worked with Bryan Cabrera for my repairs. He always makes an effort to get me a loaner car. He keeps me informed of the status of my car and h I have worked with Bryan Cabrera for my repairs. He always makes an effort to get me a loaner car. He keeps me informed of the status of my car and has worked with my extended warranty company to facilitate coverage other repairs were applicable. The tech will produce a short video detailing issues that warrant repair. The dealership is always clean and has free coffee and drinks and snacks for the customers if they are waiting. The waiting lobby area is spacious. More