Audi Plano - Service Center

The service dept did a good job getting me in and out for my 20k service my 20k service More

Excellent service once again. Scheduled an oil change and state inspection. The Service rep contacted me once the techs had a chance to look at the car. They recommended an ali Scheduled an oil change and state inspection. The Service rep contacted me once the techs had a chance to look at the car. They recommended an alignment and new windshield wipers. Glad I took their advice. My car rides so much smoother. As a bonus, my car is "new car" clean, inside and out. Thanks! More

Everyone is very nice and keeps you updated on the process the whole time. Love the videos! process the whole time. Love the videos! More

I have been using Audi Plano for several years. I have worked with Bryan Cabrera for my repairs. He always makes an effort to get me a loaner car. He keeps me informed of the status of my car and h I have worked with Bryan Cabrera for my repairs. He always makes an effort to get me a loaner car. He keeps me informed of the status of my car and has worked with my extended warranty company to facilitate coverage other repairs were applicable. The tech will produce a short video detailing issues that warrant repair. The dealership is always clean and has free coffee and drinks and snacks for the customers if they are waiting. The waiting lobby area is spacious. More

Service completed, although extra day required. Car was cleaned very nicely after service. Service manager was very professional. Car was cleaned very nicely after service. Service manager was very professional. More

Eva was so helpful and kind. I purchased a car from Carvana and the entire process was absolutely horrible. I took it to Audi Plano assuming the noise I heard was the brakes and I purchased a car from Carvana and the entire process was absolutely horrible. I took it to Audi Plano assuming the noise I heard was the brakes and they did an inspection that showed the car was literally falling apart. Eva helped me every step of the way and made sure I was informed through the entire process. She handled the warranty folks and just stood by my side! More

Jorge was amazing! He went above and beyond to help me. Corbin was as my service advisor for many years. I was sadden to hear of his departure. I now have new hope and He went above and beyond to help me. Corbin was as my service advisor for many years. I was sadden to hear of his departure. I now have new hope and happy that I have found Jorge. He will now be my service advisor from now on More

Great communication and on schedule. Anthony my service manager went above and beyond keeping me posted. Anthony my service manager went above and beyond keeping me posted. More

very professional experience got my car back better than ever. they made sure I knew in detail what my issues were ever. they made sure I knew in detail what my issues were More

Great service. Very professional and courteous. Knowledgeable and quick to help answer questions. Service excellent. Highly recommend. Very professional and courteous. Knowledgeable and quick to help answer questions. Service excellent. Highly recommend. More