Audi Plano - Service Center

I love the service I get at Boardwalk Audi. The team there is really friendly and always ready to help! You can't find better service! there is really friendly and always ready to help! You can't find better service! More

My service advisor was attentive, thorough, and very friendly. Overall, my time spent in and out of the service area was very accommodating. I was informed at every milestone during the service when m friendly. Overall, my time spent in and out of the service area was very accommodating. I was informed at every milestone during the service when my vehicle would be completed. My only concern, is that in the future, the service department thoroughly cleans the exterior of the vehicles meaning cleaning the wheels and the removal of water spots after the vehicle has been washed. Personally, I would like to have the vehicle returned to me as though it was first delivered/purchased. A small wrinkle that can be corrected, but nonetheless my overall experience at this dealership was/has been very exceptional. More

My overall experience was highly positive--service was highly professional. I dropped my car off for the 35K service. I was greeted right away. David already had my papers ready since I had called earl highly professional. I dropped my car off for the 35K service. I was greeted right away. David already had my papers ready since I had called earlier. I got a loaner car and was out of there in 10 minutes. There were a few things required to be ordered and with the weekend needed extra time. My expectations on when the car would be ready were managed. More

Very simple, I get what I expect from a dealership and more. The staff are very kind, helpful and work very hard to fix my car and make me happy. Thank you christian and thank you Boardwalk. Dr. Josep more. The staff are very kind, helpful and work very hard to fix my car and make me happy. Thank you christian and thank you Boardwalk. Dr. Joseph Bachir More

Christian has been extremely helpful in getting my car serviced at Boardwalk Audi. He is prompt, reliable, and considerate of my schedule. I recommend Christian and Boardwalk Audi. serviced at Boardwalk Audi. He is prompt, reliable, and considerate of my schedule. I recommend Christian and Boardwalk Audi. More

There is not enough room to write all of the wonderful things I could say about David Adame. He is by far the BEST service adviser we have ever known. He is the sole reason we come to Boardwalk Audi for things I could say about David Adame. He is by far the BEST service adviser we have ever known. He is the sole reason we come to Boardwalk Audi for service. I could easily pay half the price elsewhere, but I come to Boardwalk because I know it will be done right and David will take care of us. Every time we come in for service, David is friendly and helpful. He always gets our auto work done quickly and efficiently. We will never go anywhere else as long as David is at Boardwalk Audi. More

I was greeted promptly by alex feller and he referred me to Christian Greer. My car was serviced in a timely manner, I would highly recommend Boardwalk Audi and its staff! to Christian Greer. My car was serviced in a timely manner, I would highly recommend Boardwalk Audi and its staff! More

Loaner car was ready for me when I got there. 15k service was completed before the end of the day. Upon my arrival to pick up my S5, the car was washed and vacuumed. A+++ experence and service! was completed before the end of the day. Upon my arrival to pick up my S5, the car was washed and vacuumed. A+++ experence and service! More

I called Audi service for a service visit. David Adame was my service Advisor and was extremely courtesy on the phone and was able to get me scheduled the next morning. Once I arrived David was prompt and was my service Advisor and was extremely courtesy on the phone and was able to get me scheduled the next morning. Once I arrived David was prompt and answered all my questions. I was in and out in the time he stated. I have now went to both dealerships for service since I moved here in the last 6 months. I didn't go to boardwalk at first due to the negative reviews on other customer review sites, but overall boardwalk delivered the best customer service of the two. I will be coming back to boardwalk Audi in the future and would recommend them and David to everyone. The cashiers were also very friendly. Thank you for a great experience!! More

I made the appointment online which I preferred. The service bay is extremely clean and a service rep was quick to come over to my car when I pulled in for service. The rental car was ready and I was qu service bay is extremely clean and a service rep was quick to come over to my car when I pulled in for service. The rental car was ready and I was quickly on my way. Shawn contacted me when the car was ready and my car was waiting for me when I arrived to pick it up when servicing was completed. More