Audi Plano - Service Center

Boardwalk Audi attends to not only your Audi needs, but they also make sure that any concerns you have as the owner of your vehicle are taken care of. Keeping the customer informed, giving multiple service they also make sure that any concerns you have as the owner of your vehicle are taken care of. Keeping the customer informed, giving multiple service options, and honesty are qualities I look for in my dealership, and Boardwalk Audi fits all of my criteria. More

Worked w/ a new service mgr, and had complete confidence in the purposed repairs and service. New tire price was a bit high but quality tires do cost. in the purposed repairs and service. New tire price was a bit high but quality tires do cost. More

David was very friendly and attentive to my concerns. As delivered, he called and notfied me of the concerns with the vehicle and what was done. I also appreciated the fact that he wanted me to use him agai delivered, he called and notfied me of the concerns with the vehicle and what was done. I also appreciated the fact that he wanted me to use him again as a service advisor. For me, that shows accountibilty and consistence. On a side note, the lady that checked me in and out with the loaner was also super sweet and catering. More

I am extremely impressed with the Boardwalk Audi Service Department! I have historically been a BMW customer and switched to Audi in 2011. Soon after I purchased my vehicle, it began to have several issue Department! I have historically been a BMW customer and switched to Audi in 2011. Soon after I purchased my vehicle, it began to have several issues with the driver door. Over the course of over 2 months, I took it to University Park Audi twice (and they kept the vehicle for almost a week each time) and they could not resolve the issue. Their responsiveness and customer service were EXTREMELY poor (or non-existent) and if I didn't follow up with them, I never heard from them. I decided to try Boardwalk Audi and called their Service Department. I spoke with David Adame, a Service Advisor, who quickly arranged for me to drop off my car the very next morning. Within 4 hours, they had diagnosed the issues, repaired them, washed the car and had it waiting for me. They were all very pleasant and courteous, right up to and including the Enterprise Car Rental service agent I got my loaner vehicle from. I will never go back to University Park Audi and am surprised they stay in business with such poor service. I highly recommend Boardwalk Audi - you've restored my confidence in Audi! More

Jessica took very good care of me when I had my car in for service. I needed a loaner car and it was available within five minutes. I would highly recommend Jessica to anyone that needs anything in the se for service. I needed a loaner car and it was available within five minutes. I would highly recommend Jessica to anyone that needs anything in the service department! She always greets her customers with the most radiant smile! Rebecca Perry More

I have been using Boardwalk Audi for over 3 years, and have always received great service. Repairs have always been done correctly the first time, and my car is always cleaner than when I brought it in. have always received great service. Repairs have always been done correctly the first time, and my car is always cleaner than when I brought it in. I have always been provided with a loaner, which in my years of dealing with car dealerships is something that's almost unheard of. All employees are very friendly and helpful. More

Took my car in for recommended service, Sean assisted me in setting up an appt and arranged for a loaner to be provided for me. Sean kept me informed on what was happening with my car and called to let me k in setting up an appt and arranged for a loaner to be provided for me. Sean kept me informed on what was happening with my car and called to let me know it was ready to be picked up the same day I dropped it off. There was an issue that came up after getting my car back, and Sean again helped me to get that resolved. Great work and customer service. More

Excellent customer service, and superb workmanship. David Adami is my service manager, he ensures that all my questions are answered and that the work is done to my satisfaction. He and his team are professi Adami is my service manager, he ensures that all my questions are answered and that the work is done to my satisfaction. He and his team are professional and courteous. I highly recommend Boardwalk Audi. More

Service was great. This was my first visit to your facility. I am not from the area, actually travelled 350+ miles to visit. The experience was great. It was just adding a second key to my A3, so the facility. I am not from the area, actually travelled 350+ miles to visit. The experience was great. It was just adding a second key to my A3, so the visit was simple. The staff was very friendly, facility was comfy and inviting. The staff there made the trip more than worth it. Thanks!!! Kevin McDonald More

We have been a client and proud owners of a TTS and an S5 for 3 years. Boardwalk Audi is always Very Welcoming, with Professional Service and Advice. Their Fine Staff always Very Proactive and Patient in for 3 years. Boardwalk Audi is always Very Welcoming, with Professional Service and Advice. Their Fine Staff always Very Proactive and Patient in every Dept. Management and Staff, alike, are always listening, responsive, polite and comforting...whatever the situation may require. We will continue to be a client of and recommend to others, that they are "missing the boat" (along with a superior driving experience ) if NOT shopping at Boardwalk Audi. Kindest Regards, Fredric H. Hill More