Audi Plano - Service Center

Jessica took very good care of me when I had my car in for service. I needed a loaner car and it was available within five minutes. I would highly recommend Jessica to anyone that needs anything in the se for service. I needed a loaner car and it was available within five minutes. I would highly recommend Jessica to anyone that needs anything in the service department! She always greets her customers with the most radiant smile! Rebecca Perry More

I have been using Boardwalk Audi for over 3 years, and have always received great service. Repairs have always been done correctly the first time, and my car is always cleaner than when I brought it in. have always received great service. Repairs have always been done correctly the first time, and my car is always cleaner than when I brought it in. I have always been provided with a loaner, which in my years of dealing with car dealerships is something that's almost unheard of. All employees are very friendly and helpful. More

Took my car in for recommended service, Sean assisted me in setting up an appt and arranged for a loaner to be provided for me. Sean kept me informed on what was happening with my car and called to let me k in setting up an appt and arranged for a loaner to be provided for me. Sean kept me informed on what was happening with my car and called to let me know it was ready to be picked up the same day I dropped it off. There was an issue that came up after getting my car back, and Sean again helped me to get that resolved. Great work and customer service. More

Excellent customer service, and superb workmanship. David Adami is my service manager, he ensures that all my questions are answered and that the work is done to my satisfaction. He and his team are professi Adami is my service manager, he ensures that all my questions are answered and that the work is done to my satisfaction. He and his team are professional and courteous. I highly recommend Boardwalk Audi. More

Service was great. This was my first visit to your facility. I am not from the area, actually travelled 350+ miles to visit. The experience was great. It was just adding a second key to my A3, so the facility. I am not from the area, actually travelled 350+ miles to visit. The experience was great. It was just adding a second key to my A3, so the visit was simple. The staff was very friendly, facility was comfy and inviting. The staff there made the trip more than worth it. Thanks!!! Kevin McDonald More

We have been a client and proud owners of a TTS and an S5 for 3 years. Boardwalk Audi is always Very Welcoming, with Professional Service and Advice. Their Fine Staff always Very Proactive and Patient in for 3 years. Boardwalk Audi is always Very Welcoming, with Professional Service and Advice. Their Fine Staff always Very Proactive and Patient in every Dept. Management and Staff, alike, are always listening, responsive, polite and comforting...whatever the situation may require. We will continue to be a client of and recommend to others, that they are "missing the boat" (along with a superior driving experience ) if NOT shopping at Boardwalk Audi. Kindest Regards, Fredric H. Hill More

I was driving by Boardwalk Audi today and decided to stop and ask a question regarding my Bluetooth. I thought I was doing something wrong but found out that it's defective. The service was excellent and Ale and ask a question regarding my Bluetooth. I thought I was doing something wrong but found out that it's defective. The service was excellent and Alex Feller was brilliant as always. I made a service appt. for Tuesday and am looking forward to driving the Q5 they always give me for a loaner. In fact, once I grow out of my "Convertible" stage I plan on purchasing one and I want Alex to sell it to me. I purchased my first Audi from DFW Audi and my recent one at Boardwalk. The customer service is above and beyond and will never go anywhere else. Thanks Guys and have a Happy Thanksgiving! More

We love our Audi 8L. We are very please with your continued service and care of our vehicle. We will buy another car from you! continued service and care of our vehicle. We will buy another car from you! More

I love the service I get at Boardwalk Audi. The team there is really friendly and always ready to help! You can't find better service! there is really friendly and always ready to help! You can't find better service! More

My service advisor was attentive, thorough, and very friendly. Overall, my time spent in and out of the service area was very accommodating. I was informed at every milestone during the service when m friendly. Overall, my time spent in and out of the service area was very accommodating. I was informed at every milestone during the service when my vehicle would be completed. My only concern, is that in the future, the service department thoroughly cleans the exterior of the vehicles meaning cleaning the wheels and the removal of water spots after the vehicle has been washed. Personally, I would like to have the vehicle returned to me as though it was first delivered/purchased. A small wrinkle that can be corrected, but nonetheless my overall experience at this dealership was/has been very exceptional. More