Audi Plano - Service Center

It's rare to look forward to bringing your car in for service. That's what it's like when I take my car in to Boardwalk. They take just as good of my car as I do, and that's saying a lot.I get clear expl service. That's what it's like when I take my car in to Boardwalk. They take just as good of my car as I do, and that's saying a lot.I get clear explanations of what's needed, get a great loan car if it is required and get my car back when promised, freshly washed and vacuumed. The work is always done right. David Adame, does his job well and should be commended. I love my Audi S5 and because of the service dept., I may be doing business with the sales dept.in the future. More

The service was superior. Friendly and very knowledgeable. Speedy in and out when car was brought in and picked up. Was greeted everytime by a friendly face. knowledgeable. Speedy in and out when car was brought in and picked up. Was greeted everytime by a friendly face. More

I spoke to David about needing to change out a flat tire. He was able to get me in the next day for repair and accomodate a request for oil change. Great service and very attentive to needs. He was able to get me in the next day for repair and accomodate a request for oil change. Great service and very attentive to needs. More

Excellent service. I was given a brand new loaner car Excellent service. I was given a brand new loaner car while work was being performed. Patrick and the other staff members I worked were exceptional. Excellent service. I was given a brand new loaner car while work was being performed. Patrick and the other staff members I worked were exceptional. Much like the automobiles Audi manufacture this dealerships performance is first class. More

I was unable to find Michael McGee who is the valet person.He made my day.I took my car for the state inspection.I dropped it off and went back to work.I was given a ride by Audi!!How nice.I received a person.He made my day.I took my car for the state inspection.I dropped it off and went back to work.I was given a ride by Audi!!How nice.I received a call that my car didn't pass.Guess what was wrong?The license plate bulb wasn't working!When Michael McGee was asked to bring my car I mentioned to him what was wrong with it.He didn't say anything to me and went ask one of the service advisors if he could fix it for me.He came to me and asked me to purchase it.I did and everything was taken care of me.He was amazing.He was running around,trying to help other customers.Greeting them and opening their doors.What a great young man!!!May God bless you!Keep your energy and your reat kindness. More

I brought my car in on February 8th. My service advisor was David Adame. He was kind, professional and expedited my concerns. He had a loaner car waiting for me. I will always return to David for servic was David Adame. He was kind, professional and expedited my concerns. He had a loaner car waiting for me. I will always return to David for service. More

My advisor, David Adame is always friendly, prepared, and communicative. My car's always taken care of in the timeframe quoted. Always a great experience. communicative. My car's always taken care of in the timeframe quoted. Always a great experience. More

David was great! Communicated well and went above and beyond to assure my first service experience with Audi was outstanding! He followed up and kept me informed on the progress of my vehicle and it was beyond to assure my first service experience with Audi was outstanding! He followed up and kept me informed on the progress of my vehicle and it was ready on the time he projected. More

I'd like to add words of praise for Sean Markey, my service advisor for his helpfulness, courtesy and professionalism. I'd also like to mention Jose, the service attendant, who is always extremely he service advisor for his helpfulness, courtesy and professionalism. I'd also like to mention Jose, the service attendant, who is always extremely helpful and courteous. More

From the time you set foot onto the dealership you are treated as if it was the first time you visited them. I have dealt with Sean a number of times both in person and on the phone and each time I am s treated as if it was the first time you visited them. I have dealt with Sean a number of times both in person and on the phone and each time I am shocked at how he and everyone around attends to the clients. I would HIGHLY recommend visiting Boardwalk Audi and speaking Sean if it is service you need.... More