Audi Plano - Service Center

I brought my car in on February 8th. My service advisor was David Adame. He was kind, professional and expedited my concerns. He had a loaner car waiting for me. I will always return to David for servic was David Adame. He was kind, professional and expedited my concerns. He had a loaner car waiting for me. I will always return to David for service. More

My advisor, David Adame is always friendly, prepared, and communicative. My car's always taken care of in the timeframe quoted. Always a great experience. communicative. My car's always taken care of in the timeframe quoted. Always a great experience. More

David was great! Communicated well and went above and beyond to assure my first service experience with Audi was outstanding! He followed up and kept me informed on the progress of my vehicle and it was beyond to assure my first service experience with Audi was outstanding! He followed up and kept me informed on the progress of my vehicle and it was ready on the time he projected. More

I'd like to add words of praise for Sean Markey, my service advisor for his helpfulness, courtesy and professionalism. I'd also like to mention Jose, the service attendant, who is always extremely he service advisor for his helpfulness, courtesy and professionalism. I'd also like to mention Jose, the service attendant, who is always extremely helpful and courteous. More

From the time you set foot onto the dealership you are treated as if it was the first time you visited them. I have dealt with Sean a number of times both in person and on the phone and each time I am s treated as if it was the first time you visited them. I have dealt with Sean a number of times both in person and on the phone and each time I am shocked at how he and everyone around attends to the clients. I would HIGHLY recommend visiting Boardwalk Audi and speaking Sean if it is service you need.... More

I have come back to Boardwalk & Audi after two years of owning another make of car. My new A3 was due for it's 5000 mile check-up. Before calling to set-up my appointment I had not been assigned a ser of owning another make of car. My new A3 was due for it's 5000 mile check-up. Before calling to set-up my appointment I had not been assigned a service manager. David quickly took my call and took excellant care of me once I was on the service drive. David is polite and a pleasure to work with. Everyone there was quick to service my needs. I'm glad to be back! Thank you!!! More

Every time I come into Boardwalk Audi I have a great experience. Whether it be for a car wash or maintenance, everyone is very helpful and welcoming. David is always exceptional. He delivers quality experience. Whether it be for a car wash or maintenance, everyone is very helpful and welcoming. David is always exceptional. He delivers quality customer service and treats my situation as a priority. David is so friendly and very informative. I wouldn't take my car anywhere else, I trust David and his team. More

Overall experience was fantastic. From the moment I pulled up, I was greated by 2 valets. My service advisor, David Adame, was there with paperwork in hand and greated me with a smile and hand shake. pulled up, I was greated by 2 valets. My service advisor, David Adame, was there with paperwork in hand and greated me with a smile and hand shake. He had his most experience technician, Aaron Catelier, come out and meet me to discuss the problem I was having with my car. Both gentlemen took the time to encourage me that the problem will be fixed. I was offered a brand new 2012 Audi A4 loaner car. It was a fantastic vehicle to try out. I received multiple calls about the status while my car was being worked on. And when the car was finished, I returned to the facility and my car was sitting there all washed and clean. I was greated again by David and Aaron. They discussed the problem with my car and how it was repaired. Both ended my experience with a firm handshake and I left happy and satisfied. More

I was amazed. The oil light came on while I was driving to work. I called Boardwalk, and they sent a valet to my office within 15 minutes of my arrival at work with a loaner. They performed the service a to work. I called Boardwalk, and they sent a valet to my office within 15 minutes of my arrival at work with a loaner. They performed the service and had returned my car to my office by the end of the day. Can't ask for any better service than that!!!! More

I was very impressed by the fact that they told me my 2005 Audi was in good shape and did not need any service. The parts department was very friendly and worked hard to ensure I was satisfied. Honesty a 2005 Audi was in good shape and did not need any service. The parts department was very friendly and worked hard to ensure I was satisfied. Honesty and friendliness breeds loyalty. More