Audi Plano - Service Center

TOOK MY A4 IN FOR 15,000 TUNE UP. PURCHASED THE AUDI CARE PLAN COVERING 4 SERVICES. I GOT TO SPEAK FACE TO FACE WITH THE MECHANIC WHICH IS IMPORTRANT TO ME. WE DISCUSSED LONG TERM CARE FOR MY CAR CONCERNING PLAN COVERING 4 SERVICES. I GOT TO SPEAK FACE TO FACE WITH THE MECHANIC WHICH IS IMPORTRANT TO ME. WE DISCUSSED LONG TERM CARE FOR MY CAR CONCERNING INTERVALS FOR OIL CAHANGES ETC.HE ALSO HELPED ME RE-SYNC MY BLUETOOTH WHICH STOPPED WORKING. THE PEOPLE I DEALT WITH WERE PLEASANT, KNOWLEDGEABLE AND SERVICE ORIENTED.DEARLERSHIPS ARE USUALLY HIGH ON THEIR MAINTENANCE WORK FEES BUT THE DISCOUNT I RECEIVED ON THE 4 SERVICE PLAN, MADE COSTS COMPARABLE TO OTHER SERVICE PROVIDERS.I AM A SATISFIED, REPEAT CUSTOMER. More

I am from Oklahoma City and was not happy with the level of service from my local audi dealership. I travel often to Dallas and decided to check out Boardwalk Audi for my 35k service. Sean did an excellen of service from my local audi dealership. I travel often to Dallas and decided to check out Boardwalk Audi for my 35k service. Sean did an excellent job at meeting my expectations and keeping in contact me through the service process. The work was done quickly and very well. My car feels brand new. I will be a repeat customer at Boardwalk Audi. More

David is a great asset to Boardwalk Audi, very knowledgeable and kind service advisor. It is great having a service advisor who treats you as part of the Boardwalk family by remembering your face knowledgeable and kind service advisor. It is great having a service advisor who treats you as part of the Boardwalk family by remembering your face and name when seeing you. Also Edna in the loaner car department is another asset to Boardwalk Audi, kind and helpful. More

David called to update me on the status of my service. He had a loaner call readily available for me and made the whole service process very pleasant. He had a loaner call readily available for me and made the whole service process very pleasant. More

Patrick Sowers and the entire Boardwalk team were excellent. Dealership was in outstanding condition and the entire staff was pleasant and easy to deal with. Appointment attainment was a breeze. W excellent. Dealership was in outstanding condition and the entire staff was pleasant and easy to deal with. Appointment attainment was a breeze. Would highly recommend! More

It's rare to look forward to bringing your car in for service. That's what it's like when I take my car in to Boardwalk. They take just as good of my car as I do, and that's saying a lot.I get clear expl service. That's what it's like when I take my car in to Boardwalk. They take just as good of my car as I do, and that's saying a lot.I get clear explanations of what's needed, get a great loan car if it is required and get my car back when promised, freshly washed and vacuumed. The work is always done right. David Adame, does his job well and should be commended. I love my Audi S5 and because of the service dept., I may be doing business with the sales dept.in the future. More

The service was superior. Friendly and very knowledgeable. Speedy in and out when car was brought in and picked up. Was greeted everytime by a friendly face. knowledgeable. Speedy in and out when car was brought in and picked up. Was greeted everytime by a friendly face. More

I spoke to David about needing to change out a flat tire. He was able to get me in the next day for repair and accomodate a request for oil change. Great service and very attentive to needs. He was able to get me in the next day for repair and accomodate a request for oil change. Great service and very attentive to needs. More

Excellent service. I was given a brand new loaner car Excellent service. I was given a brand new loaner car while work was being performed. Patrick and the other staff members I worked were exceptional. Excellent service. I was given a brand new loaner car while work was being performed. Patrick and the other staff members I worked were exceptional. Much like the automobiles Audi manufacture this dealerships performance is first class. More

I was unable to find Michael McGee who is the valet person.He made my day.I took my car for the state inspection.I dropped it off and went back to work.I was given a ride by Audi!!How nice.I received a person.He made my day.I took my car for the state inspection.I dropped it off and went back to work.I was given a ride by Audi!!How nice.I received a call that my car didn't pass.Guess what was wrong?The license plate bulb wasn't working!When Michael McGee was asked to bring my car I mentioned to him what was wrong with it.He didn't say anything to me and went ask one of the service advisors if he could fix it for me.He came to me and asked me to purchase it.I did and everything was taken care of me.He was amazing.He was running around,trying to help other customers.Greeting them and opening their doors.What a great young man!!!May God bless you!Keep your energy and your reat kindness. More