Audi Plano - Service Center

I had a great experience from the time I walked into Boardwalk Audi to the time I came and picked up my car. Robert went above and beyond getting me in and out as quick as possible. While my car was in Boardwalk Audi to the time I came and picked up my car. Robert went above and beyond getting me in and out as quick as possible. While my car was in the shop, he called to update me several times on the progress. My car doesn't have a console because I guess the previous owner decided to put in a cd player, so I asked Robert to check on putting one in for me. He called back the next day and said that it would cost too much and he just would hate for me to pay that much. Most service guys wouldn't have said that or they would have made you feel bad if you didn't want to spend the money. I appreciate honesty and I hope he doesn't get into trouble for not making that sale, but I assure you that you will get more business from me based on that and the way I was treated during this whole process. Even the woman (sorry I can't remember her name) who checked out the rental car to me was very friendly and funny. I had a lot of luggage to switch over from my car to the rental and they made sure someone helped me with everything. Thanks for such an enjoyable experience! I honestly didn't think that was a possibility at a service department. I will definitely be back. More

David was very prompt and professional at every step during my visit to Boardwalk Audi. I was able to understand what needed to be done and why by his clear explanation. He took my car back for its 55, during my visit to Boardwalk Audi. I was able to understand what needed to be done and why by his clear explanation. He took my car back for its 55,000 mile service check and returned it two days earlier than I had expected. It was a pleasant surprise to get my cat in two days. He had to get a part for my faulty gas cap and that was ordered and replaced very quickly. All in all I was very pleased at his friendly and professional manner in which he handled my dealings with him. More

My service experience at Boardwalk Audi was excellent. David Adame and the rest of the staff did a great job from start to finish. I'm confident that the service performed on my A4 was of the highest cal David Adame and the rest of the staff did a great job from start to finish. I'm confident that the service performed on my A4 was of the highest caliber. More

The service at Boardwalk Audi is exceptional. On each and every visit David Adame has been there and handled things for me perfectly. Being a business owner, I understand the importance of customer serv and every visit David Adame has been there and handled things for me perfectly. Being a business owner, I understand the importance of customer service and I appreciate the way David and Boardwalk has taken care of me. I would recommend Boardwalk Audi to anyone. More

David Adame received me nicely , listened to me and got me a rental . These was all done quickly even though I went in with no appointment . My car was all washed up and it is running next to brand new - me a rental . These was all done quickly even though I went in with no appointment . My car was all washed up and it is running next to brand new - service shows in quality results I think?!! Mercy, Plano Tx More

I have been using Boardwalk Audi in Plano for the past 2 years and Patrick Sowers in the Service department is amazing. He always treats his customers with respect and is very friendly, timely, and knowledg years and Patrick Sowers in the Service department is amazing. He always treats his customers with respect and is very friendly, timely, and knowledgeable. The appointments are easy to schedule, my loaner car is always available, and my car is ready for pick-up when it's supposed to be. If you are looking to purchase a new car or need a new service advisor, I would recommend Patrick Sowers at Boardwalk Audi in Plano. Thank you Patrick! More

The 5000 mile service was easy for me at Boardwalk. I came, was shown the loaner counter, and I was on my way back to work. Patrick was also very interested in fixing the rattle in my car, and had the t came, was shown the loaner counter, and I was on my way back to work. Patrick was also very interested in fixing the rattle in my car, and had the techs tighten a number of loose parts in the rear of the vehicle even though he could not duplicate the issue. Thanks Patrick! More

This is a great dealership!! We always have the best experience when we visit. The advisors Robert Manning and David Adame are usually my advisors and are very helpful and always keepin us posted about experience when we visit. The advisors Robert Manning and David Adame are usually my advisors and are very helpful and always keepin us posted about our vehicle. Plus whenever we get our vehicle back it looks in good and clean condition like it just got detailed. Thankyou again for all the great experience ! More

Sean Markey is my advisor. He kept me informed of every step. My experience was good. I would recommend this dealership as well as Mark to my friends. step. My experience was good. I would recommend this dealership as well as Mark to my friends. More

Went into to get the battery replaced. I didn't have an appt and arrived around 8 am. They were able to replace the battery and i was on my way in about an hour and 15 minutes. Employees were very friendly appt and arrived around 8 am. They were able to replace the battery and i was on my way in about an hour and 15 minutes. Employees were very friendly. Great service, just wish the batteries weren't so pricey. More