Audi Plano - Service Center

Boardwalk Audi in Plano defines the "true meaning" of customer service! We feel completely safe, confident and loyal here. I have always had an outstanding experience whenever I am here. meaning" of customer service! We feel completely safe, confident and loyal here. I have always had an outstanding experience whenever I am here. It's nice to find a dealership for life! WMRiddlemoser More

David was great, took care of all issues w my car and very friendly. Communicated well with me and had car on time. I definitively keep having my car serviced here. very friendly. Communicated well with me and had car on time. I definitively keep having my car serviced here. More

Due to my various relocations, this is the fifth AUDI dealer I've worked with. It is the BEST one I've experienced thus far. The amenities and cleanliness alone were amazing and the fact they gave me a dealer I've worked with. It is the BEST one I've experienced thus far. The amenities and cleanliness alone were amazing and the fact they gave me a loaner car while my car was being serviced. More

The pick-up and drop off is fast and efficient. I also like the online appointment scheduling. I truly appreciate the availability of a loaner vehicle - the convenience is unmatched! Robert, my service a like the online appointment scheduling. I truly appreciate the availability of a loaner vehicle - the convenience is unmatched! Robert, my service advisor, was conscientious and very respectful of my time - but very willing to answer a few extra questions I had. More

At Boardwalk Audi the experience is always exceptional. I am always greeted immediately and recieve one on one attention. David Adame is so great to work with. He is very friendly and always helpful. He m am always greeted immediately and recieve one on one attention. David Adame is so great to work with. He is very friendly and always helpful. He makes sure everything is handled and taken care of accordingly. I enjoy having him be my point of contact for any service needs. More

I Brought my Audi A8L in for tire pressure sensor malfunction. David Adame was my service manager. He was very professional and knowledgeable. He was able to fix the problem and returned my car as pr malfunction. David Adame was my service manager. He was very professional and knowledgeable. He was able to fix the problem and returned my car as promised. I have read some bad reviews about this dealership. My experience was excellent! Just look for David Adame! More

David Adame was great and exceeded beyond my expectations. Keep up the great customer serivce which makes a wonderful experience everytime I show up for any reason. I'm very well taken ca expectations. Keep up the great customer serivce which makes a wonderful experience everytime I show up for any reason. I'm very well taken care of by everyone at Audi, Boardwalk PLANO! :) Thank you Shelby Forbes More

I had a great experience once again. I called Richard regarding my plate cover for my new Audi A6 and he immediately connected me with Sean. Within 20 minutes of my call I was meeting with Sean to get m regarding my plate cover for my new Audi A6 and he immediately connected me with Sean. Within 20 minutes of my call I was meeting with Sean to get my new cover and plates installed. I was in and out within 15 minutes. They did exactly as they said they would. I am looking forward to working with Sean again! More

David was great to work with. He was very accommodating and helped to make the process an easy one. In addition, the other staff members were very nice and helpful. In many ways they went above and beyond and helped to make the process an easy one. In addition, the other staff members were very nice and helpful. In many ways they went above and beyond which makes it difficult to complain at all; however,the car wash could use a little improvement. Especially since this is a free service that is highly utilized to promote the sell of your cars by the sales staff. I thought it would be better. This should not reflect on David; he is great and I look forward to working with him in the future. More

I brought my A8L in for a required service but also needed some body work done. Robert handled all the work and personally drove the car prior to the work being done and after the work was completed. W needed some body work done. Robert handled all the work and personally drove the car prior to the work being done and after the work was completed. When he was not satisfied that the issue was corrected he sent it back. When i picked up my car the price quoted to Robert had changed. Robert called the body shop and had them adhere to the quoted price. The car is running as good as new now thanks to Robert. Sincerely, Daryl Johnston More