Audi Plano - Service Center

I brought my Audi TT in for 45K maintenance last week. My service advisor Jessica Sepp was very friendly and helpful and got me in to a loaner vehicle right away. She was very good about explaining every My service advisor Jessica Sepp was very friendly and helpful and got me in to a loaner vehicle right away. She was very good about explaining everything that was done and went above and beyond. very positive experience at Boardwalk Audi. More

I had some significant hail damage including windshield replacement on my brand new Audi A6. My vehicle has a heads-up display which made the windshield replacement very important to me. Robert at Boardw replacement on my brand new Audi A6. My vehicle has a heads-up display which made the windshield replacement very important to me. Robert at Boardwalk went above and beyond in helping me get the vehicle back into its original condition. When I had an issue with an Audi replacement part, he ordered another one and did not hassle me about it one bit. I highly recommend taking your vehicle to Boardwalk and asking for him specifically! More

David is very friendly, easy to talk to, and honest. He worked with my warranty company to get all repairs completed in a timely manner. Specifically, when my A/C compressor failed last summer during 100+ worked with my warranty company to get all repairs completed in a timely manner. Specifically, when my A/C compressor failed last summer during 100+ degree days - fixed it in 3 days. I'm always treated with respect and kept informed of the status is of my car while while it is being repaired. I will bring it back to Boardwalk Audi and David for future services. Thank You, James Sharp More

Robert Manning truly raised the bar for all Service Advisors. I called to inquire about the service needed and he explained everything to me, including the cost. He immediately offered that they could Advisors. I called to inquire about the service needed and he explained everything to me, including the cost. He immediately offered that they could do the work for me that day and when I said I wouldn't be able to get my car to the dealership, he offered to send a driver with an "exchange loaner" to my office. The process couldn't have been easier. I've been coming to Boardwalk Audi for 5 years and while I've always been satisfied, this experience was truly exceptional. Thanks, Robert & Team. More

Jessica Sepp is a great asset to Boardwalk Audi. I have been with Boardwalk for 2 years now and had Jessica when I first got my car. Jessica is always friendly, understands my hectic work schedule and alwa been with Boardwalk for 2 years now and had Jessica when I first got my car. Jessica is always friendly, understands my hectic work schedule and always makes sure my concerns and service needs are addressed the first time. Most importantly, Jessica calls when she says she would adding to dependability of the service department. I would buy another Audi from boardwalk and recommend them to my friends, based on the service I get from Jessica. I also used the detail service for a stain that I got on my soft top, and without hesitation and wait, he cleaned and dried the spot- great service here too. More

David and his team did a great job and made it seamless for me to get my Audi serviced. Car was spotless when I got it back... for me to get my Audi serviced. Car was spotless when I got it back... More

I always have an excellent experience at Boardwalk. They continue to stand behind their product and value their customers. I will forever be a Boardwalk Audi shopper! If I am ever unable to get to the dea continue to stand behind their product and value their customers. I will forever be a Boardwalk Audi shopper! If I am ever unable to get to the dealership they send a valet out to me which is a good 2 hours from them! This is what customer service is all about! More

The service staff is always so pleasant. I would recommend it! Mr. Adame always ensures that my car gets the service needed. They also ensure I have a form of transportation so I can continue runnin recommend it! Mr. Adame always ensures that my car gets the service needed. They also ensure I have a form of transportation so I can continue running my errands. More

Robert was very helpful in taking care of all my service needs. They are always hospitably by offering drinks and asking how I am. As soon as I arrived, they met and exceeded my expectations. I found the en needs. They are always hospitably by offering drinks and asking how I am. As soon as I arrived, they met and exceeded my expectations. I found the entire process effortless. I would recommend them to anyone. More

I left my car for its 15K service expecting to walk the three blocks down the street to my office, but was pleased to be offered a ride instead. My car was ready in a couple of hours and Boardwalk sent so three blocks down the street to my office, but was pleased to be offered a ride instead. My car was ready in a couple of hours and Boardwalk sent someone (Mike, I think?) to pick me up from work. It made for a very smooth routine service. More