Audi Plano - Service Center

David Adame is by far the best service adviser in the business. He is the only reason I continue to take my car to Boardwalk Audi for service. I could spend less money taking it somewhere locally, but business. He is the only reason I continue to take my car to Boardwalk Audi for service. I could spend less money taking it somewhere locally, but I would pay triple the price for David's expertise and service. I always know my car will be taken care of by the best trained professionals in the business. More

Robert was great in helping me with my service needs and getting me back in my car as soon as possible. A+ service Brett McCann getting me back in my car as soon as possible. A+ service Brett McCann More

I gave the dealership, Mr. Manning, and Ms. Sepp the highest rating possible due to the fact they took excellent care of my vehicle. I brough my A7 in for detailing, and my automobile was returned to m highest rating possible due to the fact they took excellent care of my vehicle. I brough my A7 in for detailing, and my automobile was returned to me looking as beautiful as it did on the day I bought it. The service department was friendly, prompt, and took care of me with a loaner vehicle. More

While I have worked with Anthony and Jose when considering a purchase, it is David Adame who is my go-to person for all service matters. He is responsive and attentive to my needs and provides an considering a purchase, it is David Adame who is my go-to person for all service matters. He is responsive and attentive to my needs and provides an excellent level of professional service. The work is generally done on time and when not he keeps me abreast of any impending issues that might result in a delay. I know he and his department is one of the many reasons we have two Audis and are considering a third in the near future. On the sales side we have our favorites as well. Anthony Cavalho and Jose Herrera have both been excellent in their approach and willingness to accommodate our desires when we bought the Q7 and the A4. Regardless of their personal schedules they have given us the best of attention. Thank you. These three people are the main reason why we think Boardwalk to the best dealership and we do not mind the 2-2 1/2 hour drive just to say hello to them. Gulam Harji. More

I have brought my A7 in twice and each time it seems like you are surprised that I am there - someone has to go find info. I used to service my Lexus at Park Place, and they would scan the vin and know what you are surprised that I am there - someone has to go find info. I used to service my Lexus at Park Place, and they would scan the vin and know what I was in for. In the service lounge, they checked in with me periodically, referred to me by name and did not shout out, "Black A7". I also find it odd that on each visit you ask if I want the car washed (like it is an extra effort) versus extending it as a special benefit. Really, how many people do NOT want their car washed? Service at Boardwalk is fine, but service at Park Place was outstanding. More

I alway's glad with all the Audi employee and their friendly nature towards customer.This time Mr. David Adame who treated me and my car very well. I am complete satisfied with their work and servic friendly nature towards customer.This time Mr. David Adame who treated me and my car very well. I am complete satisfied with their work and service. Thanks Rahul Thorat More

I recently took my car in for its regularly scheduled service and upon having the car returned back to me, I noticed some noticeable cosmetic damage done to the vehicle that was done while in for service service and upon having the car returned back to me, I noticed some noticeable cosmetic damage done to the vehicle that was done while in for service. I spoke directly with Craig Bowen (FOM) about the damages and he immediately saw to correcting the issue - even gave me a fantastic loaner for the duration that my vehicle was in the body shop for repairs. Boardwalk quickly turned an otherwise ugly situation into an top shelf customer service experience. They remained in contact with me daily while the vehicle was in for repairs and did a thorough detail cleaning just before my vehicle was returned to me. More

David Adame and Aaron Catelier are a great team. Both are friendly and great to work with. They are professional in every way. This is why I keep coming back to this dealership. friendly and great to work with. They are professional in every way. This is why I keep coming back to this dealership. More

Very please with the service and professionalism of all the staff members of Boardwalk AG. I intend to use this dealership for all service and future purchases of any new AUDI's I will acquire down the the staff members of Boardwalk AG. I intend to use this dealership for all service and future purchases of any new AUDI's I will acquire down the road. More

The service was very timely and the car looked new when came out from service. I was originally told to allow 90 minutes but it took less than 50 minutes came out from service. I was originally told to allow 90 minutes but it took less than 50 minutes More