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Audi Plano - Service Center

Plano, TX

4.8
420 Reviews

420 Reviews of Audi Plano - Service Center

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July 29, 2012

Andrew was unbelievably friendly and even more helpful during my visit. I had opted out of an additional service because of the price, but Andrew threw in this service for me for free! I highly highly rec More

by kpurohit28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Jul 30, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let Andrew Holguin know anytime we can be of further service to you. Have a great week and thank you for entrusting your Audi with our service team.

July 29, 2012

it took three visits to finally get a good service advisor to fix the door on the ash tray of my Q5. Once I was put in contact with Andrew, the service was excellent! This review in no way reflects More

by useym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Holquin
Jul 30, 2012 -

Audi Plano responded

Thank you for your feedback on DealerRater and you have our sincere apology for the inconvenience you experienced on your ash tray repair and MMS screen. We are committed to making this right and delivering excellence at every visit. Please let Andrew Holguin know when we can be of assistance on your MMS screen. Have a great week.

July 26, 2012

Everyone there is great! Everyone is eager to help and very friendly. David is always willing to answer all of my many questions, and just makes the experience that much more enjoyable! He always makes it More

by madydimitriu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Jul 26, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let David Adame know anytime we can be of further service to you. We appreciate you and have a great rest of your week.

July 25, 2012

I brought my vehicle in for an oil change and pollen filter replacement. As always, David welcomed me and took care of my service needs. David has always been very professional and made sure my service More

by DuWalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame, David Adame
Jul 25, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let David Adame know anytime we can be of further service to you. We appreciate you.

July 23, 2012

David did a great job of getting me set up for appointment, with loaner, then getting in quick and getting me out in short order... Kept me appraised of where he was with the servicing. Exc More

by KTTAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame, David Adame
Jul 23, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let David Adame know anytime we can be of further service to you. Have a great week.

July 18, 2012

David Adame provides excellent customer service. The dealership provided excellent and courteous service and I would recommend the dealership without hesitation. This is my second vehicle with this deal More

by stephanieivey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Jul 18, 2012 -

Audi Plano responded

Stephanie, thank you for sharing your Boardwalk Audi service experience with David Adame. Please let us know anytime we can be of further service to you. We appreciate you. Have a great week and thank you for your recommendation.

July 18, 2012

David was extremely personable and went the extra mile to schedule my first service within hours of my call. He is professional and works very hard making his customers feel important. David kept me appris More

by Netram56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Jul 19, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let David Adame know anytime we can be of further service to you. Stay cool in this Texas heat and have a great Thursday.

July 16, 2012

I have nothing but great things to say about the service that I received from Boardwalk Audi in Plano. David Adame has bent over backwards to help me out when needed. He not only has provided great customer More

by jhatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Jul 16, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience here on DealerRater. Please let David Adame know anytime we can be of further service to you. We appreciate you and have a great week.

July 13, 2012

Chris Weber did an excellent job of getting me in and out when I brought my Audi Q5 in for an oil change. He was very professional and courteous. I would recommend this dealership and Chris Weber to anyone More

by rebecca4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weber
Jul 13, 2012 -

Audi Plano responded

Rebecca, we sincerely appreciate you and thank you for sharing your Boardwalk Audi service experience. Please let Chris Weber know anytime we can be of further service to you. Have a great weekend.

July 12, 2012

David Adame is by far the BEST Service Advisor I've worked with. He's very friendly, helpful and honest! He totally makes you feel welcome when you arrive and leave. Thanks SO much David. You have made More

by tj109604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Jul 12, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let David Adame know anytime we can be of further service to you. Have a great Thursday.

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