Audi Plano - Service Center

The service porter greeted me immediately upon driving into the facility and asked my name and appointment time, and fetched the service adviser. I was treated very professionally, adviser was attentive t into the facility and asked my name and appointment time, and fetched the service adviser. I was treated very professionally, adviser was attentive to my issues and made sure he understand. I received a loaner vehicle (Audi Q5), which took less than 5 minutes to arrange. Adviser kept me up to date during the day with the progress, and let me know how exactly how much the repairs would be, and what my options were. My car was ready when promised and had been spotlessly cleaned, inside and out. More

Everyone I was in contact went above and beyond my expectations and solved all my issues. they gave me the impression that they are there for any and all problems that I may have. Nothing is to small expectations and solved all my issues. they gave me the impression that they are there for any and all problems that I may have. Nothing is to small to discuss. More

I was very impressed with the new technology that Boardwalk has installed in the service bay. A big screen shows your name when you drive into the bay, really cool. This happens not only for your p Boardwalk has installed in the service bay. A big screen shows your name when you drive into the bay, really cool. This happens not only for your personal car, but also with the loaner. I was greeted immediately both times when arriving in the service bay, even though they were busy in the afternoon. All the service work was completed quickly and on time, this has been consistent at this dealer. More

Andrew had everything ready, was in from out of town and appreciate "real" Audi service, the reason I try to get to Boardwalk as much as possible. Thank you appreciate "real" Audi service, the reason I try to get to Boardwalk as much as possible. Thank you More

A rat invaded my Audi TT225 this spring and did a significant amount of damage to several systems under my hood. The team at Boardwalk Audi of Plano got my car back to normal after discovering nearl significant amount of damage to several systems under my hood. The team at Boardwalk Audi of Plano got my car back to normal after discovering nearly an entire bag of trash crammed in the A/C system, repairing my horn system, as well as my windshield washing system. Service at this dealership is always "Five Star". Thank you to everyone for taking great care of my car and getting me back on the road! More

Service appointment at Board Walk was very easy and convenient since I live out of town. Board Walk were very helpful and made sure I had a loaner car and my service was completed in one day. convenient since I live out of town. Board Walk were very helpful and made sure I had a loaner car and my service was completed in one day. More

It is obvious that David Adame is extremely experienced and knowledgeable when working with German cars and the Audi. He has been nothing but a pleasure to work with on multiple kinds of service. Running and knowledgeable when working with German cars and the Audi. He has been nothing but a pleasure to work with on multiple kinds of service. Running around the state with three offices, it is so important to me to have a professional for support on the car. In particular, recently I needed an additional key made and David went overboard to make sure that it was an easy process for me. I know I can trust David and always look forward to going back. I'm in sales, and he gets a 10 in my book. Jennifer Loyall More

David provided excellent customer service and I was able to drop my car off and get right back on my way to work. I will definitely reccommend Boardwalk sales and service to friends and family. to drop my car off and get right back on my way to work. I will definitely reccommend Boardwalk sales and service to friends and family. More

Because Boardwalk is the nearest Audi service location I was able to save travel time to and from the service department last Friday I chose to go to Boardwalk Audi. was able to save travel time to and from the service department last Friday I chose to go to Boardwalk Audi. More

Boardwalk Audi provides the absolute best customer service experience!! I'm a single female who knows nothing about the inner workings of my Audi, and the level of trust and transparency they provide service experience!! I'm a single female who knows nothing about the inner workings of my Audi, and the level of trust and transparency they provide when servicing my vehicle is unmatched! I would recommend Boardwalk Audi to everyone. Ask for David Adame in service or Alex Feller in sales. I will be an Audi driver for life because I couldn't imagine going to another dealership. THANK YOU DAVID AND ALEX! More