Audi Plano - Service Center

No one enjoys taking their car in for service but when I have to take it in - Boardwalk makes it a rather enjoyable experience. I met Jared Mikeska for the first time and he was beyond awesome. He called me have to take it in - Boardwalk makes it a rather enjoyable experience. I met Jared Mikeska for the first time and he was beyond awesome. He called me everyday to give me an update on my A-4 Cab. Returned all my calls immediately and actually made me laugh at times. No visit to Boardwalk would be complete if Alex Feller wasn't there. Although he moved into sales his smiling face and assurance that all will be well is a very welcome site! No doubt I will purchase my next vehicle from Alex. I have nothing but respect for him. I also met a young gentleman by the name of Robert (porter). He greeted me upon my arrival and had me in a loaner in no time. My only disappointment I have with Boardwalk is that it has a 4.9 rating. With the exceptional employees you retain you should have nothing less than a 5.0! Good Job!!! You made me a customer for life. More

Very pleasant customer service experience, efficient and on time. I was in there for servicing my car, the car service was completed with no issues, at the exact price foretold and on time. on time. I was in there for servicing my car, the car service was completed with no issues, at the exact price foretold and on time. More

The Best dealer, they are professional minded , i have try other dealers for service but Boardwalk its what i was looking , great area and waiting room. try other dealers for service but Boardwalk its what i was looking , great area and waiting room. More

Friendly and quick service. Jose Mejia assisted me transferring my child's booster seat to the loaner car. David was very thorough when he called with their findings and even called before the car wa transferring my child's booster seat to the loaner car. David was very thorough when he called with their findings and even called before the car was done to give me extra time to plan for traffic. More

I always get excellent service from Boardwalk Audi. I get free car wash for my Audi and the service people is very friendly and helpful. For example last visit, Jose Mejia helped me to bring my stuff into th free car wash for my Audi and the service people is very friendly and helpful. For example last visit, Jose Mejia helped me to bring my stuff into the car after the car wash since I was carrying my little son. I feel comfortable in the service waiting area where I can have free hot coffee, cookies, water and even share an ipad while waiting. More

I typically come in once a week for a car wash. Service is always good and personnel attentive and friendly. Mr. Mejia is particularly attentive and I appreciate that he remembers me by name each time he is always good and personnel attentive and friendly. Mr. Mejia is particularly attentive and I appreciate that he remembers me by name each time he sees me. More

Everyone made me feel very comfortable and at ease. A mechanic (Doug) was in the area when I was getting coffee and he was very helpful showing me how the coffee maker worked and spoke highly of my choic mechanic (Doug) was in the area when I was getting coffee and he was very helpful showing me how the coffee maker worked and spoke highly of my choice of vehicle. More

I brought my Audi TT in for 45K maintenance last week. My service advisor Jessica Sepp was very friendly and helpful and got me in to a loaner vehicle right away. She was very good about explaining every My service advisor Jessica Sepp was very friendly and helpful and got me in to a loaner vehicle right away. She was very good about explaining everything that was done and went above and beyond. very positive experience at Boardwalk Audi. More

I had some significant hail damage including windshield replacement on my brand new Audi A6. My vehicle has a heads-up display which made the windshield replacement very important to me. Robert at Boardw replacement on my brand new Audi A6. My vehicle has a heads-up display which made the windshield replacement very important to me. Robert at Boardwalk went above and beyond in helping me get the vehicle back into its original condition. When I had an issue with an Audi replacement part, he ordered another one and did not hassle me about it one bit. I highly recommend taking your vehicle to Boardwalk and asking for him specifically! More

David is very friendly, easy to talk to, and honest. He worked with my warranty company to get all repairs completed in a timely manner. Specifically, when my A/C compressor failed last summer during 100+ worked with my warranty company to get all repairs completed in a timely manner. Specifically, when my A/C compressor failed last summer during 100+ degree days - fixed it in 3 days. I'm always treated with respect and kept informed of the status is of my car while while it is being repaired. I will bring it back to Boardwalk Audi and David for future services. Thank You, James Sharp More