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Audi Plano - Service Center

Plano, TX

4.8
420 Reviews

420 Reviews of Audi Plano - Service Center

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September 11, 2012

The service staff is always so pleasant. I would recommend it! Mr. Adame always ensures that my car gets the service needed. They also ensure I have a form of transportation so I can continue runnin More

by zkalypso04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Sep 11, 2012 -

Audi Plano responded

We sincerely appreciate your service business and thank you for recognizing David Adame on DealerRater. Please let us know anytime we can be of further service to you at Boardwalk Audi.

August 29, 2012

Robert was very helpful in taking care of all my service needs. They are always hospitably by offering drinks and asking how I am. As soon as I arrived, they met and exceeded my expectations. I found the en More

by yawberko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Manning
Aug 29, 2012 -

Audi Plano responded

Thanks for sharing your service experience at Boardwalk Audi with Robert Manning. Please let us know anytime we can be of further service to you. We appreciate you and have a great Wednesday.

August 27, 2012

I left my car for its 15K service expecting to walk the three blocks down the street to my office, but was pleased to be offered a ride instead. My car was ready in a couple of hours and Boardwalk sent so More

by vps
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Adame
Aug 27, 2012 -

Audi Plano responded

Thank you for sharing your 15K service experience at Boardwalk Audi. We are here to serve you and please let David Adame know anytime we can be of further assistance to you. Have a great week and enjoy your Audi.

August 21, 2012

TOOK MY AUDI TTS IN FOR MAINTENANCE SERVICE AND TO GET MY RIMS CLEANED UP - I HAD SCRAPED 2 OF THEM ON A CURVE!). THERE HAS NEVER BEEN A QUESTION OR PROBLEM NOT SOLVED AT BOARDWALK AND ALWAYS WITH A SMILE KN More

by shudnall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corstiaan Westerhuis, David Adame
Aug 21, 2012 -

Audi Plano responded

Sally Ann, thank you for sharing your Boardwalk Audi experience on DealerRater this morning. Please let David Adame or Corstiaan Westerhuis know anytime we can be of further service to you. We appreciate you and your husband very much. Have fun in your Audi TTS.

August 15, 2012

I would buy a new car from a dealership primarily because of relationships. I left Park Place for that reason! I like the whole Boardwalk Audi dealership a whole lot, but especially I would buy a car JUST More

by tomdfw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame, David Adame
Aug 15, 2012 -

Audi Plano responded

Tom, thank you for sharing your service experience with David Adame and Boardwalk Audi. We appreciate you and please let us know anytime we can be of further service to you.

Aug 15, 2012 -

Audi Plano responded

Tom, and enjoy your R8 V10 Spyder. What an amazing car and we will let you know as soon as the new one is in.

August 13, 2012

The service porter greeted me immediately upon driving into the facility and asked my name and appointment time, and fetched the service adviser. I was treated very professionally, adviser was attentive t More

by jerry.lawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Manning, Randy Thornton, Robert Manning, Randy Thornton
Aug 13, 2012 -

Audi Plano responded

Jerry, thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let Robert Manning and Randy Thornton know anytime we can be of further service to you. We appreciate you.

August 10, 2012

Everyone I was in contact went above and beyond my expectations and solved all my issues. they gave me the impression that they are there for any and all problems that I may have. Nothing is to small More

by slide
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy - service manager, Craig Entis
Aug 10, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Craig Entis know anytime we can be of further service to you. We appreciate you. Have a great weekend.

August 07, 2012

I was very impressed with the new technology that Boardwalk has installed in the service bay. A big screen shows your name when you drive into the bay, really cool. This happens not only for your p More

by Tarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Aug 07, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let David Adame know anytime we may be of further service to you. Have a great evening. We appreciate you.

August 07, 2012

Andrew had everything ready, was in from out of town and appreciate "real" Audi service, the reason I try to get to Boardwalk as much as possible. Thank you More

by mcerpelding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience on DealerRater. Please let Andrew Holguin know anytime we may be of further service to you. Have a great night.

August 07, 2012

A rat invaded my Audi TT225 this spring and did a significant amount of damage to several systems under my hood. The team at Boardwalk Audi of Plano got my car back to normal after discovering nearl More

by LaurieMedeiros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame
Aug 07, 2012 -

Audi Plano responded

Laurie, sorry to hear about the rat challenge, but we are glad that we were able to serve you. Thanks for sharing your service experience with David Adame. Please let us know anytime we can be of further service to you. Have a great week and enjoy your TT.

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