Audi Plano - Service Center
Plano, TX
420 Reviews of Audi Plano - Service Center
The service staff is always so pleasant. I would recommend it! Mr. Adame always ensures that my car gets the service needed. They also ensure I have a form of transportation so I can continue runnin recommend it! Mr. Adame always ensures that my car gets the service needed. They also ensure I have a form of transportation so I can continue running my errands. More
Robert was very helpful in taking care of all my service needs. They are always hospitably by offering drinks and asking how I am. As soon as I arrived, they met and exceeded my expectations. I found the en needs. They are always hospitably by offering drinks and asking how I am. As soon as I arrived, they met and exceeded my expectations. I found the entire process effortless. I would recommend them to anyone. More
I left my car for its 15K service expecting to walk the three blocks down the street to my office, but was pleased to be offered a ride instead. My car was ready in a couple of hours and Boardwalk sent so three blocks down the street to my office, but was pleased to be offered a ride instead. My car was ready in a couple of hours and Boardwalk sent someone (Mike, I think?) to pick me up from work. It made for a very smooth routine service. More
TOOK MY AUDI TTS IN FOR MAINTENANCE SERVICE AND TO GET MY RIMS CLEANED UP - I HAD SCRAPED 2 OF THEM ON A CURVE!). THERE HAS NEVER BEEN A QUESTION OR PROBLEM NOT SOLVED AT BOARDWALK AND ALWAYS WITH A SMILE KN RIMS CLEANED UP - I HAD SCRAPED 2 OF THEM ON A CURVE!). THERE HAS NEVER BEEN A QUESTION OR PROBLEM NOT SOLVED AT BOARDWALK AND ALWAYS WITH A SMILE KNOWLEDGE OF THEIR PRODUCT. MY SERVICE WAS DONE IN A DAY AND BECAUSE THEY HAD TOLD ME WHEN THE RIM MAN WOULD BE THERE I GOT THEM DONE THAT DAY. DAVID ADAME CALLED ME AT LEAST 3 TIMES THAT DAY TO ENSURE I KNEW WHAT WAS GOING ON AND TO ALERT ME OF A PROBLEM THAT WAS TAKEN CARE OF AT THE SAME TIME. DAVID IS NOT ONLY VERY GOOD AT HIS JOB BUT A PLEASURE TO WORK WITH. I'M SO PLEASED WITH BOARDWALK AND ITS PEOPLE ( ALL I EVER HAVE ENCOUNTERED HAVE BEEN VERY NICE). MY TTS IS MY 6TH AUDI, MY HUSBAND'S 3RD, AND WE HAVE SENT MANY FRIENDS THERE. COURSTIAN IS A GREAT MANAGER AND WONDERFUL WITH PEOPLE. THANK YOU, SALLY ANN HUDNALL More
I would buy a new car from a dealership primarily because of relationships. I left Park Place for that reason! I like the whole Boardwalk Audi dealership a whole lot, but especially I would buy a car JUST of relationships. I left Park Place for that reason! I like the whole Boardwalk Audi dealership a whole lot, but especially I would buy a car JUST because of David; as long as he is my service adviser! I love my R8 V10 Spyder and already asked to be put on list for the 2014 version which I will buy from Boardwalk only! More
The service porter greeted me immediately upon driving into the facility and asked my name and appointment time, and fetched the service adviser. I was treated very professionally, adviser was attentive t into the facility and asked my name and appointment time, and fetched the service adviser. I was treated very professionally, adviser was attentive to my issues and made sure he understand. I received a loaner vehicle (Audi Q5), which took less than 5 minutes to arrange. Adviser kept me up to date during the day with the progress, and let me know how exactly how much the repairs would be, and what my options were. My car was ready when promised and had been spotlessly cleaned, inside and out. More
Everyone I was in contact went above and beyond my expectations and solved all my issues. they gave me the impression that they are there for any and all problems that I may have. Nothing is to small expectations and solved all my issues. they gave me the impression that they are there for any and all problems that I may have. Nothing is to small to discuss. More
I was very impressed with the new technology that Boardwalk has installed in the service bay. A big screen shows your name when you drive into the bay, really cool. This happens not only for your p Boardwalk has installed in the service bay. A big screen shows your name when you drive into the bay, really cool. This happens not only for your personal car, but also with the loaner. I was greeted immediately both times when arriving in the service bay, even though they were busy in the afternoon. All the service work was completed quickly and on time, this has been consistent at this dealer. More
A rat invaded my Audi TT225 this spring and did a significant amount of damage to several systems under my hood. The team at Boardwalk Audi of Plano got my car back to normal after discovering nearl significant amount of damage to several systems under my hood. The team at Boardwalk Audi of Plano got my car back to normal after discovering nearly an entire bag of trash crammed in the A/C system, repairing my horn system, as well as my windshield washing system. Service at this dealership is always "Five Star". Thank you to everyone for taking great care of my car and getting me back on the road! More