Audi Plano - Service Center

I always get excellent service from Boardwalk Audi. I get free car wash for my Audi and the service people is very friendly and helpful. For example last visit, Jose Mejia helped me to bring my stuff into th free car wash for my Audi and the service people is very friendly and helpful. For example last visit, Jose Mejia helped me to bring my stuff into the car after the car wash since I was carrying my little son. I feel comfortable in the service waiting area where I can have free hot coffee, cookies, water and even share an ipad while waiting. More

I typically come in once a week for a car wash. Service is always good and personnel attentive and friendly. Mr. Mejia is particularly attentive and I appreciate that he remembers me by name each time he is always good and personnel attentive and friendly. Mr. Mejia is particularly attentive and I appreciate that he remembers me by name each time he sees me. More

Everyone made me feel very comfortable and at ease. A mechanic (Doug) was in the area when I was getting coffee and he was very helpful showing me how the coffee maker worked and spoke highly of my choic mechanic (Doug) was in the area when I was getting coffee and he was very helpful showing me how the coffee maker worked and spoke highly of my choice of vehicle. More

I brought my Audi TT in for 45K maintenance last week. My service advisor Jessica Sepp was very friendly and helpful and got me in to a loaner vehicle right away. She was very good about explaining every My service advisor Jessica Sepp was very friendly and helpful and got me in to a loaner vehicle right away. She was very good about explaining everything that was done and went above and beyond. very positive experience at Boardwalk Audi. More

I had some significant hail damage including windshield replacement on my brand new Audi A6. My vehicle has a heads-up display which made the windshield replacement very important to me. Robert at Boardw replacement on my brand new Audi A6. My vehicle has a heads-up display which made the windshield replacement very important to me. Robert at Boardwalk went above and beyond in helping me get the vehicle back into its original condition. When I had an issue with an Audi replacement part, he ordered another one and did not hassle me about it one bit. I highly recommend taking your vehicle to Boardwalk and asking for him specifically! More

David is very friendly, easy to talk to, and honest. He worked with my warranty company to get all repairs completed in a timely manner. Specifically, when my A/C compressor failed last summer during 100+ worked with my warranty company to get all repairs completed in a timely manner. Specifically, when my A/C compressor failed last summer during 100+ degree days - fixed it in 3 days. I'm always treated with respect and kept informed of the status is of my car while while it is being repaired. I will bring it back to Boardwalk Audi and David for future services. Thank You, James Sharp More

Robert Manning truly raised the bar for all Service Advisors. I called to inquire about the service needed and he explained everything to me, including the cost. He immediately offered that they could Advisors. I called to inquire about the service needed and he explained everything to me, including the cost. He immediately offered that they could do the work for me that day and when I said I wouldn't be able to get my car to the dealership, he offered to send a driver with an "exchange loaner" to my office. The process couldn't have been easier. I've been coming to Boardwalk Audi for 5 years and while I've always been satisfied, this experience was truly exceptional. Thanks, Robert & Team. More

Jessica Sepp is a great asset to Boardwalk Audi. I have been with Boardwalk for 2 years now and had Jessica when I first got my car. Jessica is always friendly, understands my hectic work schedule and alwa been with Boardwalk for 2 years now and had Jessica when I first got my car. Jessica is always friendly, understands my hectic work schedule and always makes sure my concerns and service needs are addressed the first time. Most importantly, Jessica calls when she says she would adding to dependability of the service department. I would buy another Audi from boardwalk and recommend them to my friends, based on the service I get from Jessica. I also used the detail service for a stain that I got on my soft top, and without hesitation and wait, he cleaned and dried the spot- great service here too. More

David and his team did a great job and made it seamless for me to get my Audi serviced. Car was spotless when I got it back... for me to get my Audi serviced. Car was spotless when I got it back... More

I always have an excellent experience at Boardwalk. They continue to stand behind their product and value their customers. I will forever be a Boardwalk Audi shopper! If I am ever unable to get to the dea continue to stand behind their product and value their customers. I will forever be a Boardwalk Audi shopper! If I am ever unable to get to the dealership they send a valet out to me which is a good 2 hours from them! This is what customer service is all about! More