Audi Plano - Service Center

I came in on the afternoon before Thanksgiving with what appeared to be a serious problem since the Q7 was under the control of a governor. David took me right in and made certain that I would receive a Q7 appeared to be a serious problem since the Q7 was under the control of a governor. David took me right in and made certain that I would receive a Q7 loaner since I had my kids and grandkids in for the holidsy. He said he would call on Monday- he was out Friday. He did as promised. He called early Monday afternoon, explained the problem and the way it was addressed, needing intelligence from Audi Germany. I picked up my newly washed vehicle an hour later. Given the holiday, this problem could not have been handled more quickly or more competently. More

I took in my 2002 A4 for service and after determining the bill for the repairs, decided to trade it in to buy a used car or lease a new car. Ended up talking to both Mitch and Craig when arriving. Craig the bill for the repairs, decided to trade it in to buy a used car or lease a new car. Ended up talking to both Mitch and Craig when arriving. Craig went through the process of leasing a car and did his absolute best to give me the best price available. He worked through several different car possibilities and down payment options. Craig and Mitch were great in finding everything they could to make sure I stayed within my budget and still get the great car I wanted. The same goes for Bruce when finalizing the deal. I highly recommend Boardwalk Audi and that is after buying my previous Audi at a different Audi dealership in the metroplex. I will be coming back to Craig and Boardwalk Audi when I need to get my wife a new car and when I want to trade up. More

had been a mercedes owner for the last 25 years and found the accommodating nature of this dealership far superior. had fnail in tire and they immediately offered to send car to me.decided to bring it in a the accommodating nature of this dealership far superior. had fnail in tire and they immediately offered to send car to me.decided to bring it in and found the promptness and professional service exemplary. loaner waiting for me and car ready as promised even though I asked for additional service they were a pleasure to deal with More

David Adame is absolutely the BEST Service Advisor I've ever worked with. He's very kind and ALWAYS has a smile on his face when you pull into the Audi Service department. He's very honest which makes him ever worked with. He's very kind and ALWAYS has a smile on his face when you pull into the Audi Service department. He's very honest which makes him very respectable and trustworthy. He makes my Audi experience great and it's a pleasure working with him! Teresa Joiner More

Absolutely the best car buying/maintenance experience I've ever had. David and the rest of the team go above and beyond every single time to give the best possible service. Best part is that they are ho I've ever had. David and the rest of the team go above and beyond every single time to give the best possible service. Best part is that they are honest with a girl who knows nothing about cars, and don't try to sell me on things I don't need. Honest, nice, wonderful all around. More

Another awesome experience at Boardwalk. Jared did a great job coordinating my 25,000 mile checkup for my A-6. He also provided information about tires, tire selection, and your price matching progr great job coordinating my 25,000 mile checkup for my A-6. He also provided information about tires, tire selection, and your price matching program. I will be purchasing my next set of tires from your dealership as a result. Your team is professional at every level. Thanks. More

I have no worries when I take my car to Boardwalk Audi, regardless of service needed. Mr. Robert Manning always keep me informed while working on my car. I'm never been disappointed of being greeted wit regardless of service needed. Mr. Robert Manning always keep me informed while working on my car. I'm never been disappointed of being greeted with a smile or sincere assistance from him or all of whom I come in contact with. I've called even after my car had been serviced with questions on service provided and received prompt response and/or solutions to my concerns. More

David Adame is very pleasant to work with. Look forward to working with him again. Jeff Hummel made my husband and I feel good about buying a vehicle here. He was great to work with. to working with him again. Jeff Hummel made my husband and I feel good about buying a vehicle here. He was great to work with. More

I'm a loyal customer of Boardwalk Audi. This is my second purchase at Boardwalk and this experience was better than the first. Everyone is very helpful and accommodating. No complaints!! second purchase at Boardwalk and this experience was better than the first. Everyone is very helpful and accommodating. No complaints!! More

Love this place great service nice people and they always work with me so I can get what I need! I wld advice everyone to get their audi there trust me ur nt only getting a car u get a car family as well work with me so I can get what I need! I wld advice everyone to get their audi there trust me ur nt only getting a car u get a car family as well More