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Audi Plano - Service Center
Plano, TX
443 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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443 Reviews of Audi Plano - Service Center
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June 06, 2013
Had the car struck by a stone which punctured the aux radiator. Debbie, although with sales, had everything taken care of since I had purchased the car from her. She arranged for a loaner to be sent to radiator. Debbie, although with sales, had everything taken care of since I had purchased the car from her. She arranged for a loaner to be sent to me 60 miles away from the dealership while the car was being worked on at the dealership. Never had that kind of an experience before! They do everything to keep you happy. Awesome professionals! More
by brute_hk87
Employees Worked With
Andrew, Debbie McNeilly
May 30, 2013
Robert is a gem!! He was wonderfully informative & personable during my most recent visit. I was having my SUV serviced in preparation for my long 1600+ mile trip (one-way) to FL. He consistently prov personable during my most recent visit. I was having my SUV serviced in preparation for my long 1600+ mile trip (one-way) to FL. He consistently provides excellent service, Audi knowledge & he doesn't hesitate to share that additional information with me when I inquire about performance & options my Q7 provides. I don't hesitate to boast about my fantastic experiences with Robert & Boardwalk Audi, when sharing with others. Thank you for maintaining excellent customer service. I love it!! More
by her_q7
Employees Worked With
Robert Manning
May 22, 2013
Robert Manning was very honest about the service required and took the time to thoroughly answer all my questions. The rest of the team was also very courteous and efficient. and took the time to thoroughly answer all my questions. The rest of the team was also very courteous and efficient. More
by RomanStarsky
Employees Worked With
Robert Manning
April 30, 2013
Getting my car serviced recently can be put in (2) words "EXCELLENT JOB!" Robert Manning and his team are amazing not just on my recent visit but, each time I have had my car serviced. Robert and his Tea "EXCELLENT JOB!" Robert Manning and his team are amazing not just on my recent visit but, each time I have had my car serviced. Robert and his Team are always on point when taking care of my car as needed. From them greeting me with a smile at time of dropping my car off, to having a loaner car ready even with my slight change request, to having my car ready in a timely matter. I don't have to worry about required car maintenance being handled timely, they always alert me when any kind of service is due or coming due soon. I have no doubt and feel good about recommending Robert and his Team whenever there's an opportunity. They are, A Team of Excellence at work. Thank you all, you do make a difference! Philippa Reed More
by MEDA
Employees Worked With
Robert Manning and his Team which includes Sabrina and Stephanie, Robert Manning
March 23, 2013
Great, on time and kept informed, car was clean, loaner available as requested. Overall a very good experience. What else can one say. Thank you. available as requested. Overall a very good experience. What else can one say. Thank you. More
by jbaker877
Employees Worked With
David Adame
March 21, 2013
The service advisors are very pleasant and the lounge area is nice and relaxing. They offer beverages and snacks as well. The work is quality work. area is nice and relaxing. They offer beverages and snacks as well. The work is quality work. More
by Walokel29
Employees Worked With
Jeff Hummel, Bruce Blais, David Adame, Craig Bowen, Jessica Sepp
February 27, 2013
The experience was quick and easy. I was provided with updates and where necessary further information regarding my work done. David was friendly and knowledgeable in every aspect of my visit. I would ret updates and where necessary further information regarding my work done. David was friendly and knowledgeable in every aspect of my visit. I would return to this dealer for all my service needs. More
by aigner75028
Employees Worked With
David Adame
February 27, 2013
David Adame is THE REASON we come to Boardwalk Audi. He is friendly, courteous, intelligent, and basically the ONLY guy I trust with my car. He also makes it extremely convenient to bring my car in for se is friendly, courteous, intelligent, and basically the ONLY guy I trust with my car. He also makes it extremely convenient to bring my car in for service. No matter the issue, I'm always able to bring it right in to Boardwalk. David is the best service adviser I've ever known, and I will follow him where ever he goes! Thanks Boardwalk for giving us DAVID ADAME!!!!! More
by julieannward
Employees Worked With
David Adame
February 26, 2013
The service department was "Top Notch". I noticed I had a screw in my tire, using the MMI the nearest dealership was Boardwalk, I drove in with no appointment, they ordered the tire, gave me noticed I had a screw in my tire, using the MMI the nearest dealership was Boardwalk, I drove in with no appointment, they ordered the tire, gave me a loaner and had it all fixed by the end of business. With the free car wash service I picked up my car alot cleaner than when I dropped it off. My Service Advisor Andrew Holguin was awesome!!! Gave me a tour of the service facilty, the waiting area and the sales floor, you expect that from the sales side, never from the service department.....will be getting all my services performed at Boardwalk. More
by oliver1812
Employees Worked With
Andrew Holguin
February 16, 2013
I continually receive great service from David and the team at Boardwalk. They are proof that exceptional customer service does exist! boardwalk customer for life team at Boardwalk. They are proof that exceptional customer service does exist! boardwalk customer for life More
by msllawson
Employees Worked With
David Adame
