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Audi Plano - Service Center

Plano, TX

4.8
418 Reviews

418 Reviews of Audi Plano - Service Center

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October 02, 2024

Anthony Berry was helpful and took the time out to explain all the work that needed to be done on my vehicle. The work was completed in the time that was promised. More

by Supriya.shanmugam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Berry
Oct 06, 2024 -

Audi Plano responded

Hi Supriya, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2024

Simon is amazing. Great customer service and very professional. Did not over sale. Grear experience More

by valecia.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Oct 04, 2024 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 16, 2024

I receive excellent customer service from my Service Adviser Gilbert to the vehicle service technician. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Sep 21, 2024 -

Audi Plano responded

Hi Michael, thank you for taking the time to share your feedback with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 13, 2024

Audi Plano is the best place to have your Audi serviced. The place is gorgeous, TV’s, snacks, beverages and WiFi. The entire service team is courteous and works hard to get you in and out, expeditiously. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 14, 2024 -

Audi Plano responded

Hi Melissa, we are very happy we could provide you with a positive experience! If you need more help, our team is available to talk -- safe travels!

September 07, 2024

My SA Gilbert was extremely knowledgeable, professional and helpful. Had a great service experience, thanks team for talks hard work! More

by Matlock_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Sep 09, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 31, 2024

I highly recommend this Audi dealership. The prices are reasonable and the service is outstanding from start to finish. More

by neville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Sep 05, 2024 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2024

Service customer is good. The people who helped me always clarified my questions. I would like to return very soon. More

by Nata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, James Benjamin
Aug 31, 2024 -

Audi Plano responded

Hello Nata, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2024

I found the staff to be highly professional and extremely courteous. Their customer service and knowledge is impeccable. More

by Milton J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Aug 07, 2024 -

Audi Plano responded

Hi Milton, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 28, 2024

Audi Plano is an outstanding dealership and their service department is phenomenal. I would highly recommend them! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Jul 30, 2024 -

Audi Plano responded

Hi Scott, thank you for your positive review. We're happy to have been of service to you. Thanks again for the recommendation, and have an amazing day!

July 10, 2024

Always professional and courteous always kept in the loop as to progress of repairs are More

by Joel frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor bryan
Jul 11, 2024 -

Audi Plano responded

Hi Joel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Plano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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