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Audi Plano - Service Center

Plano, TX

4.8
415 Reviews

415 Reviews of Audi Plano - Service Center

Sort by
September 13, 2024

Audi Plano is the best place to have your Audi serviced. The place is gorgeous, TV’s, snacks, beverages and WiFi. The entire service team is courteous and works hard to get you in and out, expeditiously. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Sep 14, 2024 -

Audi Plano responded

Hi Melissa, we are very happy we could provide you with a positive experience! If you need more help, our team is available to talk -- safe travels!

September 07, 2024

My SA Gilbert was extremely knowledgeable, professional and helpful. Had a great service experience, thanks team for talks hard work! More

by Matlock_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Report | Print
Sep 09, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 31, 2024

I highly recommend this Audi dealership. The prices are reasonable and the service is outstanding from start to finish. More

by neville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Report | Print
Sep 05, 2024 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2024

Service customer is good. The people who helped me always clarified my questions. I would like to return very soon. More

by Nata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, James Benjamin
Report | Print
Aug 31, 2024 -

Audi Plano responded

Hello Nata, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2024

I found the staff to be highly professional and extremely courteous. Their customer service and knowledge is impeccable. More

by Milton J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Report | Print
Aug 07, 2024 -

Audi Plano responded

Hi Milton, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 28, 2024

Audi Plano is an outstanding dealership and their service department is phenomenal. I would highly recommend them! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Report | Print
Jul 30, 2024 -

Audi Plano responded

Hi Scott, thank you for your positive review. We're happy to have been of service to you. Thanks again for the recommendation, and have an amazing day!

July 10, 2024

Always professional and courteous always kept in the loop as to progress of repairs are More

by Joel frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor bryan
Report | Print
Jul 11, 2024 -

Audi Plano responded

Hi Joel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Plano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 03, 2024

We overpaid for an oil change and because the car had not reach 10000 miles you charged us for services we did not recieve. Needless to say that was it. I have a BMW I bought at Sewell so you can guess why I More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Benjamin
Report | Print
Jul 04, 2024 -

Audi Plano responded

Hello Keith, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (972) 249-0905 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 18, 2024

The service here I received with my rep Anthony Berry was excellent. He was super helpful and listened to my needs as a customer. Grateful for him making my experience as smooth and simple as possible. Highl More

by kzadran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Berry
Report | Print
Jun 19, 2024 -

Audi Plano responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

I really appreciate the service I get on my cars . I highly recommend Jorge and Audi Plsno. More

by Bawinston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, James Benjamin
Report | Print
Jun 19, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

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