Audi Plano - Service Center
Plano, TX
419 Reviews of Audi Plano - Service Center
Excellent service. Edgar showed us the car we were looking for.... exceeding out expectations!!!! Thanks. I won’t hesitate to recommend him to friends and family. looking for.... exceeding out expectations!!!! Thanks. I won’t hesitate to recommend him to friends and family. More
incredible person just the one you want to sell you a car with a very friendly attitude making you feel comfortable and sure of what you want to buy. with a very friendly attitude making you feel comfortable and sure of what you want to buy. More
Love my Audi everyday ☀️ The service is great and it drives perfect on the highway. Edgar does an amazing following, he is always in touch. drives perfect on the highway. Edgar does an amazing following, he is always in touch. More
After visiting several dealerships unsuccessfully looking for a new vehicle, I visited Audi Plano. I was greeted by Edgar Diaz (Sales Rep) and from the start, the buying experience, in a positive fashion for a new vehicle, I visited Audi Plano. I was greeted by Edgar Diaz (Sales Rep) and from the start, the buying experience, in a positive fashion, was completely different than anything I’ve ever experienced at a high end car dealership. If you want an informative professional to guide you successfully through the buying process, as he did with my wife and I, go to Audi Plano and ask for Edgar. You will not be disappointed! More
I bought my first Audi and it was such an awesome experience! Buying a car can be such a hassle and these guys made it incredible!! Ricky, Izzy and Neil were so nice and helpful! I have my dream car experience! Buying a car can be such a hassle and these guys made it incredible!! Ricky, Izzy and Neil were so nice and helpful! I have my dream car now! Thank you!! More
Great Buying Experience Anna Hicks was very professional and accommodating. Made the car buying process very easy! Was able to trade in my car and get a new Q7. Anna Hicks was very professional and accommodating. Made the car buying process very easy! Was able to trade in my car and get a new Q7. More
They wanted 1000 dollars for a licence plate installation. I talked to the manager and he was telling me that this is an ok price. Went to an Audi dealer nearby and they did it for FREE. installation. I talked to the manager and he was telling me that this is an ok price. Went to an Audi dealer nearby and they did it for FREE. More
Hunter. Hunter. Hunter. This gentleman is amazing. Every time I need service done on my S5 he has taking great care of me. I had a issue where I had to go get emergency service done on my car at another Aud time I need service done on my S5 he has taking great care of me. I had a issue where I had to go get emergency service done on my car at another Audi location. Called Hunter (Service Manager) he put me in a car and assisted the other Audi location with my car. Not only does Hunter make you feel important he takes care of you like family. Hunter if you get to see this you made sure this Veteran (Army) will be a lifetime customer. Also there is a gentleman that handles finance sad I can't remember his name at the time. He has a love for Peru like I do. Everytime he always check to make sure I am taking care of also. More
Warranty repairs ...or not On Sunday traveling I started my trusty Audi and was greeted with a Check Engine and glow plug light. This concerned me so much that I thought it best On Sunday traveling I started my trusty Audi and was greeted with a Check Engine and glow plug light. This concerned me so much that I thought it best to go to the nearest dealership. Sadly I chose this place. After a normal check in, the service stopped. I was notified that my previous warranty repair was broken and surely the other dealer must have done shoddy work. Six months ago and 10k miles ago. After refusing to warranty by the service manager I was sent on my way. I will have the warranty repair done at my normal dealership tomorrow with the same standard of service I have always enjoyed. I will not ever return to or do business with this dealership nor recommend to anyone as the value of that 5 to 6 hundred dollar part was far more important to them than my health or satisfaction. More