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Audi Plano - Service Center

Plano, TX

4.8
443 Reviews

443 Reviews of Audi Plano - Service Center

Sort by
February 06, 2023

Vehicle was serviced with right precision and care. I always look forward to my service appointments! More

by alexandrarus.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush / Ricky
Report | Print
Feb 09, 2023 -

Audi Plano responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2023

Adrian Podea is always so professional and helpful, with any questions I have about my car, or packages that are included in my purchase experience. More

by Mal.jones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Podea, Gilbert
Report | Print
Feb 05, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

Bryan my service represent is awesome. I felt he cared about making sure I was taken care of. I also loved the video attachment the mechanic sent to tell me directly what needed to be fix More

by michelleredmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 26, 2023 -

Audi Plano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

Very professional, accommodating, and efficient - despite the high number of vehicles with pre-scheduled service appointments More

by Rajeev Minocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Report | Print
Jan 27, 2023 -

Audi Plano responded

Hi Rajeev, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 21, 2023

Michael was great! Quick and very helpful. Outlined everything and was very helpful. service was quick as well. More

by niels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 24, 2023 -

Audi Plano responded

Hi Niels, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Been taking my Audi to Audi Plano for 5 yrs and they are top notch. Know their stuff, great service, and take great care of customer vehicles. More

by Mario Wick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
Report | Print
Jan 23, 2023 -

Audi Plano responded

Hello Mario, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 19, 2023

Very good experience. All employees were very respectful and courteous. Nice waiting area and facility. More

by larrynoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Report | Print
Jan 22, 2023 -

Audi Plano responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2023

Bet customer service from the Service Center and Parts Department! Thank you for all your help. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all team
Report | Print
Jan 21, 2023 -

Audi Plano responded

Hi Joe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 17, 2023

Very professional! Always friendly, they really took care of me. It’s always a great atmosphere More

by Karlgilliard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy owen
Report | Print
Jan 21, 2023 -

Audi Plano responded

We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2023

Service rep Terry was excellent to deal with, very professional , great experience. My vehicle was ready and clean as well which I really appreciated. More

by kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Black
Report | Print
Jan 19, 2023 -

Audi Plano responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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