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Audi Plano - Service Center

Plano, TX

4.8
435 Reviews

435 Reviews of Audi Plano - Service Center

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March 24, 2023

I always get great service. Very thorough. They have kept my Audi's in great condition for several years now. More

by Donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Mar 29, 2023 -

Audi Plano responded

Hi Donnie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2023

Very professional and personable service experience. Knowledgeable and presented options clearly and concisely. I highly recommend. More

by VChilds
Recommend Dealer
Yes
Employees Worked With
James Merriman
Report | Print
Mar 24, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

March 22, 2023

Service department is a smooth process. Haven’t had any issues. Friendly and efficient up there. More

by brittndave10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
Report | Print
Mar 27, 2023 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 16, 2023

My service representative is always friendly and professional, as well as helpful in every way. The maintenance department performs quality work, but turnaround time has been delayed during the past More

by George M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Black
Report | Print
Mar 20, 2023 -

Audi Plano responded

Hi George, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 01, 2023

Our Service Consultant James Merriman was very friendly. We received impeccable customer service. The facility was very professional More

by davestrukus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Merriman
Report | Print
Mar 05, 2023 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 27, 2023

The staff were very friendly and very helpful, and in my upmost opinion honest with me. We recieved awesome customer service and very quickly as well. I will definately be coming back to this dealership for More

by Labueriz2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Merriman
Report | Print
Mar 04, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2023

The flasher switch was broken. The repair seemed to be overpriced. Again, no loaner was available, although I do understand the reason why this time. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan C
Report | Print
Mar 03, 2023 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 249-0905. We hope to hear from you.

February 24, 2023

Polite, professional. Car was finished ahead of schedule. Received clean. Was able to communicate with my service team seamlessly. More

by brianjhoodmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Mar 01, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 13, 2023

Appropriate and right recommendations made and works done in timely manner. Lyft arrangements makes everything easy. Definitely be back again. More

by Mingzhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Feb 17, 2023 -

Audi Plano responded

Hi Mingzhang, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 12, 2023

Great service you can trust. Get you in and out and if you wait with your car the area is very comfortable More

by jenniferh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin, Veniamen
Report | Print
Feb 14, 2023 -

Audi Plano responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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