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Audi Plano - Service Center

Plano, TX

4.8
419 Reviews

419 Reviews of Audi Plano - Service Center

Sort by
January 21, 2023

Michael was great! Quick and very helpful. Outlined everything and was very helpful. service was quick as well. More

by niels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 24, 2023 -

Audi Plano responded

Hi Niels, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Been taking my Audi to Audi Plano for 5 yrs and they are top notch. Know their stuff, great service, and take great care of customer vehicles. More

by Mario Wick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
Report | Print
Jan 23, 2023 -

Audi Plano responded

Hello Mario, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 19, 2023

Very good experience. All employees were very respectful and courteous. Nice waiting area and facility. More

by larrynoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Report | Print
Jan 22, 2023 -

Audi Plano responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2023

Bet customer service from the Service Center and Parts Department! Thank you for all your help. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all team
Report | Print
Jan 21, 2023 -

Audi Plano responded

Hi Joe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 17, 2023

Very professional! Always friendly, they really took care of me. It’s always a great atmosphere More

by Karlgilliard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy owen
Report | Print
Jan 21, 2023 -

Audi Plano responded

We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2023

Service rep Terry was excellent to deal with, very professional , great experience. My vehicle was ready and clean as well which I really appreciated. More

by kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Black
Report | Print
Jan 19, 2023 -

Audi Plano responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 13, 2023

Knowledgeable service team with great communication. They have a great facility if you need to wait while service is performed. More

by JP
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Report | Print
Jan 19, 2023 -

Audi Plano responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 11, 2023

Very friendly and provided a Lyft from and back to the dealership to pick up my car. More

by jill_lambouses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Owen
Report | Print
Jan 18, 2023 -

Audi Plano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

First time customer and will definitely be back! Everyone in the service department was extremely friendly and helpful in person and when I called for updates. Thank you for making what is typically More

by haleypollard97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Jan 18, 2023 -

Audi Plano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

I recently took my Audi Q5 in for a scheduled service. Michael was my service representative and was excellent. He was professional, knowledgeable, courteous and went out of his way to accommodate my need More

by Happy Customer, J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 13, 2023 -

Audi Plano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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