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Audi Plano - Service Center

Plano, TX

4.8
419 Reviews

419 Reviews of Audi Plano - Service Center

Sort by
February 26, 2023

The flasher switch was broken. The repair seemed to be overpriced. Again, no loaner was available, although I do understand the reason why this time. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan C
Report | Print
Mar 03, 2023 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 249-0905. We hope to hear from you.

February 24, 2023

Polite, professional. Car was finished ahead of schedule. Received clean. Was able to communicate with my service team seamlessly. More

by brianjhoodmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Mar 01, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 13, 2023

Appropriate and right recommendations made and works done in timely manner. Lyft arrangements makes everything easy. Definitely be back again. More

by Mingzhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Feb 17, 2023 -

Audi Plano responded

Hi Mingzhang, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 12, 2023

Great service you can trust. Get you in and out and if you wait with your car the area is very comfortable More

by jenniferh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin, Veniamen
Report | Print
Feb 14, 2023 -

Audi Plano responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2023

Audi plano is very professional. My service consultant Bryan is always so helpful and professional to work with. More

by dalia12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Feb 13, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2023

The service department is a very professional operation. The service consultants are always very helpful. More

by jrarnett2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Feb 09, 2023 -

Audi Plano responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2023

Vehicle was serviced with right precision and care. I always look forward to my service appointments! More

by alexandrarus.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush / Ricky
Report | Print
Feb 09, 2023 -

Audi Plano responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2023

Adrian Podea is always so professional and helpful, with any questions I have about my car, or packages that are included in my purchase experience. More

by Mal.jones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Podea, Gilbert
Report | Print
Feb 05, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

Bryan my service represent is awesome. I felt he cared about making sure I was taken care of. I also loved the video attachment the mechanic sent to tell me directly what needed to be fix More

by michelleredmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 26, 2023 -

Audi Plano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

Very professional, accommodating, and efficient - despite the high number of vehicles with pre-scheduled service appointments More

by Rajeev Minocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Report | Print
Jan 27, 2023 -

Audi Plano responded

Hi Rajeev, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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