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Audi Plano - Service Center

Plano, TX

4.8
419 Reviews

419 Reviews of Audi Plano - Service Center

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March 26, 2023

I have purchased two vehicles from this dealership over the past 4 years. Adrian and Danny in Sales and Randy in the Service departments are always a pleasure to deal with. I will be a returning customer More

by LadyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrain, Danny, Randy.
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Mar 30, 2023 -

Audi Plano responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2023

I was assisted by Adrian Moncivaiz, friendly guy. He provided a very good and fast service. More

by Arthur Campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Moncivaiz, James Benjamin
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Mar 30, 2023 -

Audi Plano responded

Hi Arthur, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

I always get great service. Very thorough. They have kept my Audi's in great condition for several years now. More

by Donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Mar 29, 2023 -

Audi Plano responded

Hi Donnie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2023

Great customer service, Bryan and the other Service Advisors are committed to excellence. Very easy working with them! More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Mar 29, 2023 -

Audi Plano responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 24, 2023

Even just pulling into the lot of the dealership everyone especially james was so nice and helped with any problem or questions I had. More

by arelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James merriman
Report | Print
Mar 29, 2023 -

Audi Plano responded

Hi Arelle, we're happy you found our staff to be so supportive during your experience here at Audi Plano. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2023

Service department is a smooth process. Haven’t had any issues. Friendly and efficient up there. More

by brittndave10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
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Mar 27, 2023 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 22, 2023

Very professional and personable service experience. Knowledgeable and presented options clearly and concisely. I highly recommend. More

by VChilds
Recommend Dealer
Yes
Employees Worked With
James Merriman
Report | Print
Mar 24, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

March 16, 2023

My service representative is always friendly and professional, as well as helpful in every way. The maintenance department performs quality work, but turnaround time has been delayed during the past More

by George M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Black
Report | Print
Mar 20, 2023 -

Audi Plano responded

Hi George, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 01, 2023

Our Service Consultant James Merriman was very friendly. We received impeccable customer service. The facility was very professional More

by davestrukus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Merriman
Report | Print
Mar 05, 2023 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 27, 2023

The staff were very friendly and very helpful, and in my upmost opinion honest with me. We recieved awesome customer service and very quickly as well. I will definately be coming back to this dealership for More

by Labueriz2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Merriman
Report | Print
Mar 04, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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