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Audi Plano - Service Center

Plano, TX

4.8
419 Reviews

419 Reviews of Audi Plano - Service Center

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May 17, 2023

Anthony was a xxxxing legend and provided the most exceptional service I’ve ever received More

by joe.lee.pak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 22, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Brian Cabrera does a fantastic job. Organized, professional and personally enjoyable to visit with. The work on my Audi is always done very well. Best dealer I have ever been with. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
May 18, 2023 -

Audi Plano responded

Hi Eddie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2023

Ven, is a real asset to the dealership, this guy went the extra mile for me going over and beyond to get me out of there. I wish i could say that about the sister dealership where i bought the Q5. If you buy More

by NW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ven
May 18, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

May 13, 2023

I always have a good experience with Audi Plano. They look out for my best interest and have good communication. They are quick, thorough, and reliable. More

by kjohnson2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
May 16, 2023 -

Audi Plano responded

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

Great people and great service. They did a good job and completed it in a timely manner. James was awesome! More

by Naveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Merriman
May 12, 2023 -

Audi Plano responded

Hi Naveen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 04, 2023

Service manager was great very responsive and helpful. Was disappointed to see that my car hadn’t been washed, vacuumed, or detailed when I got it back despite having it for almost a week and me specific More

by catherine.reynolds77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 07, 2023 -

Audi Plano responded

Hi Catherine, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 249-0905. We hope to hear from you.

April 27, 2023

I absolutely love my 2020 Audi S6! Wonderful staff, very professional. Kept me updated the progress while my car was being serviced. More

by Ravin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
May 01, 2023 -

Audi Plano responded

Hello, We appreciate your positive review of your recent experience with us. If you need more help, our team is available to talk -- safe travels!

April 27, 2023

This dealership is very reliable, responsive, accurate, helpful, courteous, dependable, reliable, comfortable, respectful, informative, dependable. More

by shirleyashley449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cerbera
May 01, 2023 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 23, 2023

I had a noise in my car and I consulted with Michael and he immediately told me to go to the dealer and he solved my problem immediately Excellent customer service More

by Luzdaryar73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Apr 25, 2023 -

Audi Plano responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 20, 2023

I LOVE the people at Audi! ! They are very pleasant to be around! Bryan helped me out so much and was able to get me a loan car for work when crucially needed because my car was More

by Jessica Robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 24, 2023 -

Audi Plano responded

Hello Jessica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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