Audi Plano - Service Center

Very professional people and prompt service. We arrived early for our appointment but they took care of us immediately so we were in and out in no time. We arrived early for our appointment but they took care of us immediately so we were in and out in no time. More

Anthony (and Sawyer during my previous visit) were excellent and very knowledgeable about my concerns. Always a pleasure bringing my car here for service! excellent and very knowledgeable about my concerns. Always a pleasure bringing my car here for service! More

Service is courteous and thorough. I get Updates along the way regarding the process of any repairs. I get Updates along the way regarding the process of any repairs. More

🌟 Customer Feedback for Austin Mane – Audi Plano 🌟 I recently ( February 28,2025) had my 2023 Audi S4 serviced at Audi Plano, and I wanted to take a moment to personally thank and recognize Austin Mane recently ( February 28,2025) had my 2023 Audi S4 serviced at Audi Plano, and I wanted to take a moment to personally thank and recognize Austin Mane for his outstanding service. From the moment I arrived, Austin carefully listened to my concerns, ensured every detail was addressed, and provided clear explanations about the services performed. He took the time to walk me through the work completed, including the in-depth wheel alignment and sensor calibration, making sure I understood the value of the service. Not only was my car delivered on time as promised, but Austin also went above and beyond by personally walking me out to my vehicle, ensuring everything was in order before I left. His professionalism, attention to detail, and commitment to customer satisfaction truly made my experience at Audi Plano exceptional. I appreciate the level of care and expertise Austin provided, and I highly recommend him to anyone looking for top-notch service at Audi Plano. Thanks again, Austin, for making this such a smooth and hassle-free experience! Best, Naresh K Kalakonda More

Easy scheduling. Quick in and out. Video explanation of work performed. And the coffee was good. Quick in and out. Video explanation of work performed. And the coffee was good. More

Pleasure working with Anthony and the other Service Advisor who helped me while Anthony was busy. Car was delivered on time as promised. Advisor who helped me while Anthony was busy. Car was delivered on time as promised. More

Gilbert had great customer service, fast and efficient! ! Goodluck with the baby Gilbert don't drive 10k miles like we did during our maternity leave lol!! ! Goodluck with the baby Gilbert don't drive 10k miles like we did during our maternity leave lol!! More

Great always on time In and out as promise Sawyer notifications where correct Did inspection as well promise Sawyer notifications where correct Did inspection as well More

Very prompt service provided On time Always ready to help with any needs Sawyer was great as always to help with any needs Sawyer was great as always More

Anthony was outstanding! He kept me updated and responded quickly to any questions that I had. The dealership from which I bought the car told me that my warranty covered eve He kept me updated and responded quickly to any questions that I had. The dealership from which I bought the car told me that my warranty covered everything but it turns out it did not. Anthony followed through with them to see if they would cover some of the items that were not covered by the warranty. He at first wasn't getting a response but he didn't give up. Finally he was successful in getting them to cover one of the more expensive repairs! Whereas I will never return to or recommend the dealership from which I purchased the car (AutoNation Richland Hills), I am extremely pleased and have nothing but great things to say about Audi Plano! Thank you to Anthony for making the experience as painless as possible! More