Audi Plano - Service Center

Easy to make an appointment. The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership ag The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership again! More

It’s always a great experience at Audi Plano for every visit. Staff are friendly and knowledgeable. And provide detailed explanations about the service done and answer all questions asked. Bryan is the be visit. Staff are friendly and knowledgeable. And provide detailed explanations about the service done and answer all questions asked. Bryan is the best guy and very helpful and knowledgeable in his job. More

Great service advisors who pay attention to detail! I always appreciate their communication with me while my car is in for service. I always appreciate their communication with me while my car is in for service. More

They were very quick to help with my busted flat. I was traveling from another state and they scooped me up and fixed my problem quickly so I could get back on the road. Helpful and seamless ....lo I was traveling from another state and they scooped me up and fixed my problem quickly so I could get back on the road. Helpful and seamless ....loved the video recap of what all they worked on with a full explanation. I will share the video with my local dealership in Little Rock in hopes they do the same thing. It was a nice touch to my experience More

I love the service that I received yesterday from Christopher. Thank you.🙏🏽 Look forward for him serving me again in the store nice talking to you, Christopher Christopher. Thank you.🙏🏽 Look forward for him serving me again in the store nice talking to you, Christopher More

Very courteous staff service top notch. From check in to finish couldn’t be more pleased. The technicians video with his recommendations of what service needed to be done on my vehicle wa From check in to finish couldn’t be more pleased. The technicians video with his recommendations of what service needed to be done on my vehicle was awesome. Highly recommend Audio Plano More

Here’s a revised version of your text: The staff provides prompt and helpful service. They are attentive listeners and willing to explain the services needed for your car. They also make efforts to provides prompt and helpful service. They are attentive listeners and willing to explain the services needed for your car. They also make efforts to accommodate your budget and assist with car insurance when necessary. More

The whole team did an amazing job. Shout out to Jorge and David for getting my ride set up so I could take my daughter to the mall. The process was a breeze. Great customer service and Shout out to Jorge and David for getting my ride set up so I could take my daughter to the mall. The process was a breeze. Great customer service and the kindness extended to me and my Subaru was amazing. They are one of the only dealerships who take my service plan so it was such a pleasure knowing they'd be willing to take great care of it and me. I live all the way in Corsicana but was happy that they were able to give me such amazing service.. worth the hour and 30 minute drive More

Best experience customer service experience I've had since owning Audi's, 2015! Working with Jorge was an absolute pleasure! He is attentive, knowledgeable and professional. He went above and beyond. since owning Audi's, 2015! Working with Jorge was an absolute pleasure! He is attentive, knowledgeable and professional. He went above and beyond. I was expecting an extended turnaround, but fortunately, due to a cancellation, he and the team were able to get my SUV in and out the same day! Kiddos to Roger who assisted with the loaner car as well! Top notch customer service!! More

Excellent Service and Comfortable Waiting Area The entire experience was seamless, from the initial drop-off to the pickup. The staff was friendly, knowledgeable, and efficient. I particularly apprec entire experience was seamless, from the initial drop-off to the pickup. The staff was friendly, knowledgeable, and efficient. I particularly appreciated the convenient drop-off and pickup service. It was so helpful not having to worry about transportation or waiting around. The waiting lounge was also a pleasant surprise. It was clean, comfortable, and had everything I needed to pass the time. I highly recommend their top-notch service and excellent customer care. More