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Audi Plano - Service Center

Plano, TX

4.8
415 Reviews

415 Reviews of Audi Plano - Service Center

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November 07, 2024

They were very quick to help with my busted flat. I was traveling from another state and they scooped me up and fixed my problem quickly so I could get back on the road. Helpful and seamless ....lo More

by donna722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Nov 09, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 23, 2024

I love the service that I received yesterday from Christopher. Thank you.🙏🏽 Look forward for him serving me again in the store nice talking to you, Christopher More

by mlayinu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Oct 25, 2024 -

Audi Plano responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Feel free to stop by if you ever need any more help.

October 23, 2024

Very courteous staff service top notch. From check in to finish couldn’t be more pleased. The technicians video with his recommendations of what service needed to be done on my vehicle wa More

by Martin3barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Oct 25, 2024 -

Audi Plano responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

October 12, 2024

Here’s a revised version of your text: The staff provides prompt and helpful service. They are attentive listeners and willing to explain the services needed for your car. They also make efforts to More

by Jungoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Garzón
Oct 18, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you.

October 04, 2024

The whole team did an amazing job. Shout out to Jorge and David for getting my ride set up so I could take my daughter to the mall. The process was a breeze. Great customer service and More

by Illiana M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge & David
Oct 12, 2024 -

Audi Plano responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2024

Best experience customer service experience I've had since owning Audi's, 2015! Working with Jorge was an absolute pleasure! He is attentive, knowledgeable and professional. He went above and beyond. More

by Raider19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Justin Portman
Oct 12, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 03, 2024

Excellent Service and Comfortable Waiting Area The entire experience was seamless, from the initial drop-off to the pickup. The staff was friendly, knowledgeable, and efficient. I particularly apprec More

by Venu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Morgan
Oct 12, 2024 -

Audi Plano responded

Hi Venu, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

October 02, 2024

Anthony Berry was helpful and took the time out to explain all the work that needed to be done on my vehicle. The work was completed in the time that was promised. More

by Supriya.shanmugam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Berry
Oct 06, 2024 -

Audi Plano responded

Hi Supriya, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2024

Simon is amazing. Great customer service and very professional. Did not over sale. Grear experience More

by valecia.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Oct 04, 2024 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 16, 2024

I receive excellent customer service from my Service Adviser Gilbert to the vehicle service technician. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Sep 21, 2024 -

Audi Plano responded

Hi Michael, thank you for taking the time to share your feedback with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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