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Audi Plano - Service Center

Plano, TX

4.8
444 Reviews

444 Reviews of Audi Plano - Service Center

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April 28, 2025

We had the two year maintenance and inspection on our Audi A4, and our experience was excellent! The service advisor Bryan Cabrera was most helpful and answered all our questions. We highly recommend thi More

by dick_bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
April 21, 2025

It was truly a great experience with Audi Plano. The professionalism and transparency is top notch. More

by bpgreenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Apr 23, 2025 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2025

The service was excellent. Everything was taken care of and the work was done very well. They made sure to send a video update as well More

by Nikitha Tamraparni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sawyer
Apr 22, 2025 -

Audi Plano responded

Hello Nikitha, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2025

This Audi Plano dealership deserves a 5 star + rating for excellence in customer service that is “second to none”. From day 1 of purchasing my dream car from this Audi Plano dealership, I have never been t More

by Encourager1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Mane
Apr 05, 2025 -

Audi Plano responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Thanks for taking care of me, was a little rough, but you have the right people in place. Great service! Thanks again! More

by Jameshound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Apr 02, 2025 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 28, 2025

Michael bush - always so professional and helpful - a true unicorn these days Best dealership I've had the experience of working with I live a LOT closer to other dealerships and I still drive to Pla More

by Aherz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 01, 2025 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 22, 2025

Everything from scheduling my service to having a date / time that worked with my schedule to the actual service itself was seamless. Not only was the maintenance that was due, performed to my expectati More

by bazan.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. David Adame, Ibrahim, Roger
Mar 24, 2025 -

Audi Plano responded

Hi, thank you for taking the time to leave a review for us at Audi Plano. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

The service is always great here. Everyone is very friendly and helpful. I enjoy coming here! More

by johncoulter102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Mar 21, 2025 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 11, 2025

First and foremost Jaedon was very good easy to work with. Now for the meat, they had the car for approximately a month due to a part coming from Germany, can’t help that. When I picked up the car the S More

by SSpurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaedon
Mar 14, 2025 -

Audi Plano responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 249-0905 to discuss what we can do to help.

March 05, 2025

Very professional people and prompt service. We arrived early for our appointment but they took care of us immediately so we were in and out in no time. More

by Carolemax67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Mar 08, 2025 -

Audi Plano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Mar 10, 2025 -

Audi Plano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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