Audi Plano - Service Center

Anthony was outstanding! He kept me updated and responded quickly to any questions that I had. The dealership from which I bought the car told me that my warranty covered eve He kept me updated and responded quickly to any questions that I had. The dealership from which I bought the car told me that my warranty covered everything but it turns out it did not. Anthony followed through with them to see if they would cover some of the items that were not covered by the warranty. He at first wasn't getting a response but he didn't give up. Finally he was successful in getting them to cover one of the more expensive repairs! Whereas I will never return to or recommend the dealership from which I purchased the car (AutoNation Richland Hills), I am extremely pleased and have nothing but great things to say about Audi Plano! Thank you to Anthony for making the experience as painless as possible! More

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Great service and hospitality. ..On time and I was kept updated on the process...Price was not surprising. ..On time and I was kept updated on the process...Price was not surprising. More

It was first Tme and i have very good experence and every one was very coprative and helpful one was very coprative and helpful More

Jorge is an amazing service provider. He takes his time to explain the appointment. His customer service skills are impeccable. I will continue to get my Audi serviced at this location He takes his time to explain the appointment. His customer service skills are impeccable. I will continue to get my Audi serviced at this location because of the customer service care they provide. More

Service Dept is very efficient and professional. Repairs were completed to my satisfaction. Great service. Repairs were completed to my satisfaction. Great service. More

Took car in due to problem the needed them to find an answer asbto why and hopeful be able to repair. Anthony worked with the mechanic to explain the car's situation and what I felt was the problem, whi answer asbto why and hopeful be able to repair. Anthony worked with the mechanic to explain the car's situation and what I felt was the problem, which was determined quickly. The mechanic did the work to fix the complex problem. I really appreciated the communication I received from both of these employees. The information they both provided on what was found was so helpful in making a decision on what I wanted done. More

Iam very happy with the service and my edvicer he was very knowledgeable and helpful and all team members thanks. very knowledgeable and helpful and all team members thanks. More