Audi Plano

I always have an amazing experience at Audi Plano! The service department is professional, efficient, and truly goes above and beyond to make sure everything is taken care of. A huge thank you to my S The service department is professional, efficient, and truly goes above and beyond to make sure everything is taken care of. A huge thank you to my Service Advisor, Adrian, for providing exceptional customer service! He kept me informed every step of the way, answered all of my questions, and made the entire process smooth and stress-free. His professionalism, kindness, and attention to detail are exactly why I continue bringing my Audi here. If you’re looking for top-tier service and people who genuinely care about their customers, I highly recommend Audi Plano. Thank you again, Adrian, for making every visit a great experience! More

On Friday of the 17th my Toyota Sequioa lost all power right next to the dealership at that small side entrance, I needed to replace a battery connection that I just put off. I was unable to get the bo right next to the dealership at that small side entrance, I needed to replace a battery connection that I just put off. I was unable to get the bolt to budge so I went to the service dept. to see if a mechanic had some PB Blaster, Quinton was very nice by letting my borrow a can that I could not get the bolt to move, ran into Jacob telling him I needed an impact wrench that he walked out to the truck getting it unstuck the replacing the part, I drove him back and then the truck died....we racked our heads and I was just going to have it towed when I realized to check the EFI fuse, FIXED! I told the guys I owe them and came back on Saturday with a gift. These guys are great, we even exchanged numbers since I work for auto parts distributor, make I can help them. They also did all this on my wife's birthday weekend. Oh, not in the market for an Audi unless it's an R8 with a real transmission! More

Tracy took VERY good care of us! He listened to every word and was very respectful of us and our time. He was kind, knowledgeable and fun to deal with and I'm happy he was 'on call' He listened to every word and was very respectful of us and our time. He was kind, knowledgeable and fun to deal with and I'm happy he was 'on call' the night we stopped by. My son and I went back just so he could see the truck in person...he loved it and we ended up driving off the lot within a few hours and my son was successful in getting his 1st car loan all by himself! We will be back for sure! Spencer, in financing, and Tracy made a great team! THANK YOU, AUDI PLANO....We can also rest easy with the amazing extended coverage we got at an amazing price!! Triple AAA was getting sick of us! Now they'll never hear from us again - haha More

Audi Plano has always been excellent with their service on my A6. My rep, Bryan Cabrera has been especially great. on my A6. My rep, Bryan Cabrera has been especially great. More

Buying a car at Audi Plano was a great and easy experience! They were willing to do everything they could to earn my business and get me the best deal possible. Ricky got me the best value for my t experience! They were willing to do everything they could to earn my business and get me the best deal possible. Ricky got me the best value for my trade. Omar and Luke worked diligently to compete and earn the financing, beating out their competition. I left knowing I got the best deal possible. More

Well organice dealership. From drive to the service center to the pick up car was excellent. Very thankful for Mackenzie my service advisor she is so helpful and patient. Serv From drive to the service center to the pick up car was excellent. Very thankful for Mackenzie my service advisor she is so helpful and patient. Service was fast, communication excellent. More

The staff was courteous and kept me informed. They did a good job on repairs. They did a good job on repairs. More

Destiny is very pleasant and very personable. The detail shop was short handed at the time we arrived to pickup the car. That was the only hiccup in the transaction. The detail shop was short handed at the time we arrived to pickup the car. That was the only hiccup in the transaction. More

Brought my car in for some repairs, expecting to spend a lot and just feel like another ticket in line. But my Advisor Jorge made sure it was anything but that! He took care of me and my car, making sure I lot and just feel like another ticket in line. But my Advisor Jorge made sure it was anything but that! He took care of me and my car, making sure I had the best experience I could get. Will absolutely be returning here! More

I had an excellent experience selling my Chevy Tahoe. Diego Cadena was professional, courteous, patient, and respectful throughout the entire process. He took the time to answer all my questions and made Diego Cadena was professional, courteous, patient, and respectful throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from start to finish. Acquisition Manager Syed Ali also stopped by several times to ensure we were well taken care of and that all our concerns were addressed. The entire transaction was transparent and hassle-free, and there was no pressure during the negotiation process. I truly appreciate the outstanding customer service provided by both Diego and Syed. Thank you for making the experience so easy and pleasant! Thank you Padma Meruva More