Audi Plano

Awesome experience buying an Audi. Class act dealership. There were fresh made cookies, varieties of coffee & tea. Everyone was friendly and nice. No pressure sales. Honest! Financing went very fast. Very e There were fresh made cookies, varieties of coffee & tea. Everyone was friendly and nice. No pressure sales. Honest! Financing went very fast. Very efficient and knowledgeable. Love my car! I went back and bought a second one! More

In the many years of buying cars new and used, this is without a doubt the best experience we have ever had. We were in the market for a low mileage Honda and found the car we wanted at their dealership without a doubt the best experience we have ever had. We were in the market for a low mileage Honda and found the car we wanted at their dealership via the web. We visited the dealership on Sunday when they were closed and returned on Tuesday to test drive the car. The moment we drove onto the lot until we returned the next afternoon to complete the purchase was a true delight. We were never made to feel like we were any less important than the customers who were there to purchase a $60,000.00 automobile. We felt like a very valued customer. Greg who was our sales contact was the perfect person for us, not pushy and very patient. He sealed the deal! More

I felt Ricky dealt with me straight up. The purchase process was easy. He called me twice after the sale to be sure everything was ok. My experience was very good. process was easy. He called me twice after the sale to be sure everything was ok. My experience was very good. More

David was very friendly and attentive to my concerns. As delivered, he called and notfied me of the concerns with the vehicle and what was done. I also appreciated the fact that he wanted me to use him agai delivered, he called and notfied me of the concerns with the vehicle and what was done. I also appreciated the fact that he wanted me to use him again as a service advisor. For me, that shows accountibilty and consistence. On a side note, the lady that checked me in and out with the loaner was also super sweet and catering. More

From the very beginning, my experience with Craig and the Boardwalk team was pleasant without any of the typical high pressure tactics. Craig was open and straight-forward throughout the deal and even though Boardwalk team was pleasant without any of the typical high pressure tactics. Craig was open and straight-forward throughout the deal and even though it was the end of the month, never tried to pressure me. The result was a deal where I was able to buy the car I wanted at a fair price and also got a fair deal for my trade. I've been buying cars for over 30 years and this was one of the easiest and most pleasant transactions I've experienced. More

First, I would like to recognize Alex Feller. Alex was extremely familiar with the product he was selling and answered all of our questions with accurate information and without hesitation. My wife and I extremely familiar with the product he was selling and answered all of our questions with accurate information and without hesitation. My wife and I quickly became comfortable with Alex and soon develop a sense of trust. This is a testament to his professionalism, salesmanship, and personality (top notch). Second, one issue I found concerning was the refusal of Boardwalk Audi's management (not Alex) to accept our check issued by Navy Federal Credit Union. Many customers would have walked out of the dealership (I almost did). After reflecting on the issue may have been the rush to receive funds (cashed check) prior to the end of the month was most likely the driving factor. It is my opinion that this is really a poor business practice and customer service. In my many years of automobile purchases, I have never experienced anything like this and it needs to be corrected at once! Lastly, I want to make it clear that my wife and I are happy with our purchase and we're very fortunate to have had the pleasure of dealing with Alex Feller (true professional). We are hopeful that our future experiences with Boardwalk Audi's service department is as enjoyable as our experience with Alex. Best Regards, Ralph More

Great experience all around. Very Happy customer!! It was a very pleasant experience as a result of the people at Boardwalk. The GM was also very involved in making sure that I had a great experience. was a very pleasant experience as a result of the people at Boardwalk. The GM was also very involved in making sure that I had a great experience. Well done. More

Considering the speed of the transaction (less than one day start to finish) and the distant I travelled (over 1,000 miles) to buy a used vehicle, everything went very smoothly and the dealership and all t day start to finish) and the distant I travelled (over 1,000 miles) to buy a used vehicle, everything went very smoothly and the dealership and all the employees I intereacted with were very friendly and accommodating. More

Dealership is super clean and and the staff is super friendly. I had been talking to Craig on the phone regarding my recent truck purchase, and he did not lead me astray. Everything he told me it was, i friendly. I had been talking to Craig on the phone regarding my recent truck purchase, and he did not lead me astray. Everything he told me it was, it was and more. I would for sure recommend this dealership to friends and family.Even their finance guy wasn't half bad. :P More

I walked in thinking I was just going to test drive a car to compare and help make my decision later on with a purchase. I have always wanted an AudiQ5, and never thought that it was attainable for me. After to compare and help make my decision later on with a purchase. I have always wanted an AudiQ5, and never thought that it was attainable for me. After looking at some cars, and sitting down and going everything with Alex, by the end of the day I walked away with my dream car. The service was great and everything went smoother than I could have imagined. Thank you! I am very excited about my purchase, and I love it! More