Audi Plano

When I went into the dealership, I didn't know if I wanted a convertible or a SUV. That didn't trouble Ricky at all and he happily showed my husband and I both options. Once I drove the A5, then I co wanted a convertible or a SUV. That didn't trouble Ricky at all and he happily showed my husband and I both options. Once I drove the A5, then I couldn't decide if i liked the white model or the black beauty. Again, Ricky couldn't have been more patient and went back and forth with me looking at both. I was still deciding when we left the dealership, and saw the gray S5...I looked at the price tag and immediately walked away. I did tell my husband though, who went in to drive the S5 the next day. He was so pumped, he convinced me to drive it. Again, Ricky was patient, probably knowing this was a futile test drive based on my price reaction the day before. When Ricky was telling and showing me all the additional bells and whistles about the car, I knew I was hooked. When we came in Saturday to buy the car, Ricky had it all ready to go and perfectly glistening. He had the car cleaned and it looked even more awesome than before. Ricky took many random calls from my husband and I to respond to questions, and was always professional and friendly. Before we left with our new "baby", Ricky took the time to show us the details of the dash and how to use everything. He was happy to take whatever time we needed to feel comfortable in our new awesome car. When Ricky took us in to meet Bruce to finish the details of the purchase, Bruce was also very friendly and professional. This part of the deal is the tedious part, but Bruce made it quick, informative, and painless. What a nice surprise! Both of these gentlemen are a tribute to the quality of service that a stand-out Audi dealership would want. They treated both of us with respect, and we appreciated that. More

We just brought Q7 S-line from Boardwalk Audi. Rich went above and beyond during the entire process to make sure we were satisfied customers. Rich was always prompt and thorough in answering my questions an above and beyond during the entire process to make sure we were satisfied customers. Rich was always prompt and thorough in answering my questions and providing requested information.I would highly recommend my friends and family to work with Rich. More

I purchased two vehicles from Boardwalk Audi, Q5 and A5 Cabriolet from Greg Pomeroy. The entire experience at Boardwalk was great, from new car sales managers Jose Herrera and Jeff Hummel to finance manag Cabriolet from Greg Pomeroy. The entire experience at Boardwalk was great, from new car sales managers Jose Herrera and Jeff Hummel to finance manager Bruce Blais, they made the purchase process easy and enjoyable. Now we're looking forward to working with our service advisor David Adame, I made my first service appointment for few minor follow ups and David respond promptly. We'll recommend Boardwalk Audi highly to our family and friends. More

Easy process from intro to test drive to sale process. Very pleased. I will come back to Boardwalk Audi for my next car purchase. Thanks! Very pleased. I will come back to Boardwalk Audi for my next car purchase. Thanks! More

The service was superior. Friendly and very knowledgeable. Speedy in and out when car was brought in and picked up. Was greeted everytime by a friendly face. knowledgeable. Speedy in and out when car was brought in and picked up. Was greeted everytime by a friendly face. More

It's rare to look forward to bringing your car in for service. That's what it's like when I take my car in to Boardwalk. They take just as good of my car as I do, and that's saying a lot.I get clear expl service. That's what it's like when I take my car in to Boardwalk. They take just as good of my car as I do, and that's saying a lot.I get clear explanations of what's needed, get a great loan car if it is required and get my car back when promised, freshly washed and vacuumed. The work is always done right. David Adame, does his job well and should be commended. I love my Audi S5 and because of the service dept., I may be doing business with the sales dept.in the future. More

I live in South Texas and was looking to buy an A6 for my wife. We looked locally at Cavender Audi in San Antonio as well as around the state in Houston, Austin, and Dallas. From the moment we contacted Bo wife. We looked locally at Cavender Audi in San Antonio as well as around the state in Houston, Austin, and Dallas. From the moment we contacted Boardwalk Audi they treated me like I was their only customer. Jeff Hummel worked with me on every aspect of the sale to meet my needs. He even went as far to offer to have the car delivered to me over 300 miles away and take my trade-in back with him. Debbie McNeilly took all the time needed answering questions about every last detail on our new A6. I would not hesitate to buy again from the fine folks at Boardwalk Audi. Our entire experience with them is one I will remember each and every time I buy a new or used car. Other dealerships will have very lofty expectations to live up to. More

I came away very impressed with the level of service at Boardwalk. Craig Entis, my sales representative, was responsive, knowledgeable, and thorough and went the extra mile to make me a satisfied customer Boardwalk. Craig Entis, my sales representative, was responsive, knowledgeable, and thorough and went the extra mile to make me a satisfied customer. I will gladly recommend that my friends and family looking to purchase a high-end new or used vehicle work with Craig and Boardwalk. More

I spoke to David about needing to change out a flat tire. He was able to get me in the next day for repair and accomodate a request for oil change. Great service and very attentive to needs. He was able to get me in the next day for repair and accomodate a request for oil change. Great service and very attentive to needs. More

Ricky was a great sales person. He assisted me in driving several different vehicles. He explained all the features and advantages. He tried to find a car that I would be happy with. I feel he was successful several different vehicles. He explained all the features and advantages. He tried to find a car that I would be happy with. I feel he was successful in this endeavor. (I was not really sure that I was going to buy a car when I walked in . I was just curious about the Audi Brand.) I traded in my XF SP. I hope the Audi service department treats me as well as I was treated for many years at Milinium Jaguar. More